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Dr. Robin Fintel, MD

Dr. Robin Fintel, MD

Gastroenterology*
40+ years of experience

Dr. Robin Fintel, MD is a gastroenterologist in Chicago, IL and has over 40 years of experience in the medical field. She graduated from Icahn School of Medicine at Mount Sinai in 1982. She is affiliated with Insight Hospital and Medical Center Chicago. She is accepting new patients.

2.8 Star Rating
Based on 22 reviews 2.8 Star Rating (22 reviews)

Practice

737 N Michigan Ave Ste 960 Chicago, IL 60611

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Dr. Fintel's Reviews

Likelihood to recommend Dr. Fintel

2.8
22 ratings, 10 with a written review
5 star
41%
41%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
55%
55%

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Erratic Care and Lack of Basic Communication
I saw Dr. Fintel for 30 years and always thought she was wonderful with me (and I'm not always the easiest patient) and I thought she cared about me. She was actually my favorite doctor. Two years ago, as I approached age 65, she told me she accepted Traditional Medicare, and so I chose Traditional Medicare for my coverage plus a supplemental policy so that I could continue to see her once I turned 65. Yet the same year I turned 65, her office with no warning threw me under the bus; her very young, condescending staff, who could not have cared less that I had a 30-year relationship with Dr. Fintel, told me to use my internist for services Dr. Fintel used to provide; they refused to answer my phone calls and letters. Dr. Fintel refused to respond as well. I never got an honest explanation for what was going on, which I would have preferred over the disgraceful, confusing and chaotic way things were handled. Never in all my life have I been treated so badly by any healthcare provider. Be
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
Helpful
Oct 12, 2024
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Excellent caring doctor
Doctor Fintel did a great job Took great care of me
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeff Strange – Oct 23, 2022
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I planned to write this review nearly a year ago, but I'm so glad I waited until now to write it. I have been seeing Dr. Fintel for almost a year (Since October 2021) and I believe she is one of the most compassionate, if not THE most compassionate, and brilliant physician I've ever had in my entire life. Every single phone and in-person appointment I've had with her has been phenomenal. She takes time to listen to all of my concerns directly and indirectly related to my GI problems. Dr. Fintel has also considered my health problems outside of her field, when offering solutions or diagnoses as well. Her office staff is full of the most patient, charismatic and kind individuals I've ever encountered. Seriously. Just like Dr. Fintel, they take time to listen to each patient and genuinely ask how they are doing. They are also excellent about scheduling, following up and quickly bridging communication between patients and the physician. Dr. Robin Fintel gives thorough feedback and solutions with the utmost care. If I didn't live in Chicago, I would drive for hours just to see Dr. Fintel for care. If you are looking for a caring and brilliant gastroenterologist in Chicago, then you've found her! Schedule an appointment with Dr. Robin Fintel!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maddie M – Sep 16, 2022
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Totally worthless appointment.
This doctor showed no interest in offering any help except an unnecessary procedure. This visit was a terrible disappointment and waste of money.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 others found this helpful
Helpful
Sep 10, 2022
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Excellent and Caring
Dr. Fintel has been my only gastroenterologist. She is excellent and I would recommend her highly, not only for her knowledge and skill, but also for her caring and humanity.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elbrey Harrell – May 29, 2022
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Dr. Fintel is a caring, patient and very genuine physician. I have been a patient for over ten years. She addresses all questions with professionalism and true concern. Dr. Fintel has helped me navigate issues with effective and lasting results.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
C. Chun – Dec 12, 2021
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Dr Robin Fintel is a superb gastroenterologist. She has exceeded my expectations in her profession. She was very knowledgeable concerning my diagnosis and has me on the medication that has proven effectiveness. I would definitely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P Buhelos – Jul 16, 2021
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I thought all the bad reviews were just people complaining b/c they had bad insurance. AVOID her at all cost. I showed up for an appointment once and no one checked me in/asked for ID - prescribed me a ridiculously expensive medication and I have good insurance. Read colonoscopy report that then when I got a second/third opinion both agreed she interpreted/read results wrong. She's aloof.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
ERB – Jul 22, 2019
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Dr. fintel is a caring and knowledgeable physician. I have seen her several times over the last 5 years and she has done five procedures for me. Recently she prescribed a medication that instantly helped my body heal and eliminated the chronic pain that I had been experiencing for several years. Her office team is responsive and caring. It has been easy to reschedule appointment s and to reach them by phone. Highly recommend dr.Fintel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 14, 2018
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I would NEVER recommend this dr to anyone. I can't believe she is on staff at a hospital such as Northwestern. Does not pay attention to anything you say and she constantly kept getting up and walking out of the office stating she would be right back because she forgot something. Would not answer questions or concerns. Please stay away from her
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Valparaiso, IN – Jan 01, 2017
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About Me

biography

Dr. Robin Fintel, MD is a Gastroenterology Specialist in Chicago, IL.

She is affiliated with Northwestern Memorial Hospital, winner of the Gastrointestinal Surgery Excellence Award.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fellow In Gastroenterology - University Of Chicago Medical Center And Michael Reese Hospital|michael Reese Hospital And Medical Center

    Fellowship Hospital, 1987
  • Intern In Medicine - Baltimore City Hospital - Johns Hopkins University

    Internship Hospital, 1983
  • Francis Scott Key Medical Center|resident In Medicine - Baltimore City Hospital - Johns Hopkins University|resident In Medicine - Sinai Hospital Of Baltimore|sinai Hospital Of Baltimore

    Residency Hospital, 1983
  • Icahn School Of Medicine At Mount Sinai

    Medical School, 1982
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Robin Fintel M.D.S.C.737 N Michigan Ave Ste 960 Chicago, IL 60611
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
  • Directions
Northwestern Memorial Hospital Imaging Center676 N Saint Clair St Chicago, IL 60611
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