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Dr. Robert Ortiz, MD

Dr. Robert Ortiz, MD

Endocrinology, Diabetes & Metabolism*

Dr. Robert Ortiz, MD is a diabetes & metabolism endocrinologist in Highland, NY. Dr. Ortiz has extensive experience in Thyroid Disorders, Diabetes & Glucose Monitoring, and Osteoporosis & Screening. He is affiliated with medical facilities Vassar Brothers Medical Center and Westchester Medical Center. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 25 reviews 4.6 Star Rating (25 reviews)

Practice

29 Church St Highland, NY 12528
Telehealth available

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Dr. Ortiz's Reviews

Likelihood to recommend Dr. Ortiz

4.6
25 ratings, 12 with a written review
5 star
84%
84%
4 star
4%
4%
3 star
8%
8%
2 star
0%
0%
1 star
4%
4%

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Not accepting new patients
As of December 2024, Dr. Ortiz is not accepting any new patients.
What went well
No results
What could be improved
No results
Helpful
Dec 04, 2024
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Dr. Ortiz is the best, I wouldn't change him for the world. He don't rush you and explains everything to you until you understand!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Al Couto – Aug 09, 2024
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Love Dr. Ortiz; office staff, not so much.
No complaints with the Dr. He is thorough, caring and personable. There is, however, someone in his office who is rude, and unhelpful. We have a billing dispute, and she would not listen to our side. We have no deductible, yet our bill is showing a balance due to deductible. When we questioned the legitimacy of the claim we were told no more appointments until the bill is paid.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
May 26, 2022
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Dr Ortiz takes plenty of time to discuss thoroughly your situation and your concerns.
What went well
  • Office environment
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
James D M – Jan 14, 2022
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Dr. Ortiz is friendly, caring, and keeps up to date on all the latest information in endocrinology. He takes his time, listens to questions, and answers in an understandable way. His staff is friendly, and you can call and reach a person. He's my favorite doctor in my favorite practice—I can't give a stronger recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 04, 2021
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He's a very thorough doctor however with that waiting times are excessive. The office never calls when he is running late and by late I mean well over an hour. He also only works 4 days a week so he crams a huge amount of patients into each day.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
3 others found this helpful
Helpful
Jun 22, 2020
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Remember what it felt like when the doctor took the time and made an effort to listen to you and ask a lot of questions before rushing you out so he or she could get on to the next patient. That's Dr. Ortiz. And his staff, starting with Manny are always friendly and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Matt – Sep 13, 2019
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I have diabetes and have been going to DrOrtiz for years. He is awesome. He cares about his patients and takes time with them. He has helped me to control my condition yet be able to enjoy life! So thankful I found him! 10 out of 10 stars!!! Kudos Dr Ortiz!!! Dale Taylor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dale Taylor in Pleasant Valley, NY – Sep 07, 2018
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I have seen Dr. Ortiz several times for a hyperactive thyroid condition. He is very personable and spent plenty of time explaining the treatment options. He seems extremely knowledgeable and really sympathic to his patients. His office is really nice, as his is staff. I feel lucky to have found him and would recommend him highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Philip J Annella in LaGrangeville, NY – Feb 28, 2017
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Excellent Doctor very experienced and engaging. Cares about his patients and their medical outcomes. Highly recommend him, he is worth the wait to get into his practice to see him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Poughkeepsie, NY – May 02, 2016
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Always a short wait and Dr Ortiz takes his time. He's knowledgeable and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Todd G in Rhinebeck, NY – Mar 28, 2016
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Dr. Ortiz is a very thorough doctor and has a great bedside manner. He gives detailed explanations of everything including diagnosis and treatments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Joe in Poughkeepsie, NY – Mar 23, 2016
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About Me

biography

Dr. Robert Ortiz, MD is a diabetes & metabolism endocrinologist in Highland, NY. Dr. Ortiz has extensive experience in Thyroid Disorders, Diabetes & Glucose Monitoring, and Osteoporosis & Screening. He is affiliated with medical facilities Vassar...read more

  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A Einstein College M Yeshiva University

    Residency Hospital

  • University Auto De Guadalajara Faculty De Med Guadalajara Jalisco Mexico

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Hudson Valley Endocrinology PC29 Church St Highland, NY 12528
1

Affiliated Hospitals

  • Vassar Brothers Medical Center

    45 Reade Pl
    Poughkeepsie, NY 12601
    Recipient of 28
    hospital awards

    America’s 100 Best Hospitals for Critical Care Award™ (2025)

    Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

  • Westchester Medical Center

    100 Woods Rd
    Valhalla, NY 10595
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    69%
    Patients said that doctors always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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