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Dr. Robert McKay, MD

Dr. Robert McKay, MD

Orthopedic Surgery*

Dr. Robert McKay, MD is an orthopedic surgeon in Olympia, WA. Dr. McKay has extensive experience in Shoulder & Upper Arm Surgery. He is affiliated with medical facilities Providence St. Peter Hospital and Summit Pacific Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 126 reviews 4.8 Star Rating (126 reviews)

Practice

615 Lilly Rd NE Ste 100 Olympia, WA 98506

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Dr. McKay's Reviews

Likelihood to recommend Dr. McKay

4.8
126 ratings, 101 with a written review
5 star
93%
93%
4 star
4%
4%
3 star
1%
1%
2 star
0%
0%
1 star
2%
2%

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Detailed and Approachable
Dr McKay was very informative during my visits prior to surgery and made sure all my questions, even those I didn’t know to ask, were answered. I feel very comfortable with his knowledge and recommendations.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B Bishop – Mar 05, 2025
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I wasn’t sure I wanted to go through with the pain and months of rehab and healing it takes to recover. Dr. McKay took the time to thourghly explain the surgery and I felt comfortable and had the surgery. His bedside manner is great and he is obviously a talented surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 14, 2024
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Shoulder pain
I was seen for severe osteoarthritis of the right shoulder. Dr. McKay was incredibly professional laced with great humor and provided an incredible feeling of confidence with his medical diagnostic skills and judgment. Very impressed and grateful for his care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Taggart – Sep 18, 2024
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Good Surgeon
Dr McKay is very professional, explains very well, never rushes and I would highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
W. Ayres – Sep 10, 2024
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Top-Notch Shoulder Specialist
Dr. McKay’s expertise and attention to detail made all the difference. Highly recommend to anyone that is looking for a professional who will provide top-notch care and deliver outstanding results
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
PJ Rosado II – Jul 24, 2024
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Dr McKay has the gift!
From the onset and throughout, Dr McKay and his office staff were professional, experienced, thorough, friendly, compassionate, and very patient in the education to the process and expectations of your health journey to full recovery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Danioth – Jul 13, 2024
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Fantastic Doctor
Dr. McKay was extremely patient with me and helped me understand everything. He took the time to explain my problems and how he could fix them. Awesome personality and extremely kind! Highly recommend him!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Melody – Jun 19, 2024
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Highly recommend
I saw him in office to follow up on a rotator cuff that has been trouble some. Knowledgeable and professional! He treats you like a good friend or family member. His bedside manner is impeccable. He insured that my care was not just a number but an investigation of the root cause of my pain. I can not recommend him enough!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Josh Schmitt – Apr 27, 2024
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Dr. McKay is a joy to have work on me.
Dr. McKay is a very good listener, he answers my questions in full, he never seems in a hurry, I feel he puts my needs at the top of his list. After all that, he is a fine surgeon.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jlongley – Apr 18, 2024
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Excellent service, excellent quality
Not much else to add to the title. I have zero complaints and only more compliments. I had a complicated shoulder repair that turned into more than was originally expected. I am back to 100% range of motion and now working on the rebuilding strength portion of recovery with zero set backs. Not 1 infection, and was never left without and answer to any questions I had.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Charlea – Apr 10, 2024
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Highly recommend Dr McKay.
Highly recommend Dr McKay for your needs for shoulder problems or surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 05, 2024
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Great Dr -highly recommend
Dr. McKay, from the very first time I saw him, he provided a clear description of my issue and allowed me to ask questions. He understood SIRVA where others don't know what or is. He really listens. I love the YouTube videos for shoulder surgeries also.I was fully informed of what would be done during surgery and that some things may not need to be done. My surgery outcome was better than anticipated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa W-T – Jan 04, 2024
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Dr. McKay
Great Surgeon and staff members. Would recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ken Christian – Dec 30, 2023
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Very helpful
Dr. McKay explained everything to me in a way that I understood. He was very thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Kitty Jones – Dec 16, 2023
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Dr. McKay is my Shoulder Savior!
Dr McKay is the real deal. If you are in a quandary as to which surgeon you should see regarding rotator cuff surgery, search no further. Dr McKay is simply the best. My experience prior to finding him was frustrating. I saw one specialist who explained the X-rays, gave me cortisone shots in both shoulders and sent me to PT, which was all good. But then with the cortisone I had false feelings of improvement and feel as though I caused more harm than good. Six months later, this surgeon moved. I eventually found a surgeon who performed surgery but couldn't fix it. He told me I'd have to get a reverse shoulder replacement.God intervened in the form of a dear friend, my husband, and our mail lady. Word got back to me through a mysterious Email that I should get a second opinion from a Dr. Trent McKay. I saw him, he said he could fix it, explaining in detail how. 3 months later, my shoulder is on the road to being normal again. God, through Doc McKay, has worked a miracle!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Susan Johnson – Nov 18, 2023
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Best of the Best Shoulder Surgeon!
Absolutely amazed at the thoroughness of his issue analyses, explanations and corrective actions. I have had both shoulders replaced and the one performed by Dr. McKay was seemingly perfect.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tom K – Sep 18, 2023
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Left shoulder issues
I have been going to Olympia orthopedic clinic since 1990. I started with Dr. Helpin, then Dr. Manista. I met with Dr. McKay on Monday for a follow-up appointment on the issues in my left shoulder and like all the other doctors through this clinic he made me feel very comfortable... He explained to me what the options were for treatment And even told me there might be a need for further Investigation.... I would recommend this clinic to anyone and everyone... I like it so much that I drive from Renton Washington down to Olympia Washington for my appointments..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dawn Coffinberry – Aug 23, 2023
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Excellent!
Professional and knowledgeable yet still took the time to be sure he had covered my questions. Very grateful to be under his care
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 20, 2023
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Great Explanation of My Condition
Spent plenty of time and answered all of my questions.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
May 05, 2023
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Shoulder diagnosis
Dr. McKay was very thorough and caring in explaining my shoulder problems and options for care. I would recommend him to anyone. If I need surgery, I would ask for his care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2023
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About Me

biography

Dr. R. Trent McKay joined Olympia Orthopedic Associates in 2008 after completing a sports medicine fellowship, residency, and internship at the University Orthopaedic Hospital and Clinics in Utah.

Dr. McKay has been specialty trained...
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  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Utah Health Care

    Residency Hospital
  • University Of Arizona College Of Medicine, Tucson Az

    Medical School
  • University Of Arizona-tuscon Az

    Undergraduate School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Olympia Orthopaedic Associates PLLC615 Lilly Rd NE Ste 100 Olympia, WA 98506
1

Practice

Providence Saint Peter Hospital413 Lilly Rd NE Olympia, WA 98506
2