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Dr. Robert McDonald, MD

Dr. Robert McDonald, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Robert McDonald, MD is a head & neck surgery otolaryngologist in Jefferson City, MO and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / COLUMBIA CAMPUS in 1988. He is affiliated with medical facilities such as Capital Region Medical Center and SSM Health St. Mary's Hospital Jefferson City. He is accepting new patients.

2.8 Star Rating
Based on 12 reviews 2.8 Star Rating (12 reviews)

Practice

3527 W Truman Blvd Ste 200 Jefferson City, MO 65109
(573) 659-5570

At a Glance

  • Area of Expertise
    Dr. McDonald specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
  • Easy Scheduling
    Patients said scheduling was easy. • See reviews
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Dr. McDonald's Reviews

Likelihood to recommend Dr. McDonald

2.8
12 ratings, 6 with a written review
5 star
33%
33%
4 star
8%
8%
3 star
8%
8%
2 star
8%
8%
1 star
42%
42%

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It's a circus
I've been seeing Dr McDonald for 3 months for sinus drainage. He sent me to tests, blood work, even ear test. All we're positive. He then put me on allergy shots weekly. I've never had allergies. We have good blue Cross blue shield insurance and he was still charging me $50 a week for shots and I was told it could take 6 to 9 months to see if it works. I told him to drop me as a patient. I definitely do not recommend him.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Diana P. – Aug 08, 2024
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Great experience!
I was suffering badly and the next available appointment was weeks away. Dr. McDonald and the secretary, I wish I could remember her name, worked to fit me in the next day. His explanations were thorough and the entire office staff was welcoming.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 02, 2024
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NO HANDICAPPED ACCESS
Dr McDonald is awesome, but if you are in a wheelchair, don’t bother trying to go into his office by yourself. There are THREE doors that cannot be opened by a person in a wheelchair. It’s rather PATHETIC for a DOCTORS office to NOT HAVE HANDICAPPED ACCESS in 2024. He needs to spend less money on bringing babies into this world that won’t be taken care of and more money on helping the people that are already trying to just survive in this worthless world.
What went well
No results
What could be improved
No results
Helpful
Jan 18, 2024
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Dr McDonald is great at the bedside. He explains things throughly. Everyone in the office is friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 05, 2020
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One word:Awful. First of all they run all kinds of food allergy tests not approved by FDA. Then they tell you your allergic to everything under the sun and it’s best you just don’t eat anything. But...the biggest problem is that when you try to get to the office to get your shot they close down at the sign of a snowflake or any other bad weather. It’s just poor customer service overall.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 08, 2020
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My experience has been a very good one overall but I am a little disappointed when I have to see the nurse practitioner rather than Dr McDonald.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tabasco1955 in Jefferson City, Mo – Mar 28, 2016
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Know Before You Go

About Me

biography

Dr. Robert McDonald, MD is a head & neck surgery otolaryngologist in Jefferson City, MO and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / COLUMBIA CAMPUS in 1988. He is affiliated with medical...read more

  • Ear, Nose, and Throat

  • Allergy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Mo

    Internship Hospital

  • University Of Missouri / Columbia Campus

    Medical School, 1988
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Eczema

Locations

Practice

Mid-Missouri ENT and Facial Plastic Surgery Specialsts Inc.3527 W Truman Blvd Ste 200 Jefferson City, MO 65109
1

Affiliated Hospitals

  • University of Missouri Health Care

    1 Hospital Dr
    Columbia, MO 65212

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • SSM Health St. Mary's Hospital Jefferson City

    2505 Mission Dr
    Jefferson City, MO 65109

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

  • Capital Region Medical Center

    1125 Madison St
    Jefferson City, MO 65101
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality