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Dr. Robert Matthews, MD

Dr. Robert Matthews, MD

Family Medicine*
40+ years of experience

Dr. Robert Matthews, MD is a family medicine physician in Benson, NC and has over 40 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1983. He is affiliated with medical facilities Betsy Johnson Regional Hospital and Johnston Health. He is accepting new patients.

1.2 Star Rating
Based on 4 reviews 1.2 Star Rating (4 reviews)

Practice

3333 NC Highway 242 N Benson, NC 27504

At a Glance

  • Area of Expertise
    Dr. Matthews specializes in the area of Family Practice. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Matthews' Reviews

Likelihood to recommend Dr. Matthews

1.2
4 ratings, 3 with a written review
5 star
0%
0%
4 star
0%
0%
3 star
0%
0%
2 star
25%
25%
1 star
75%
75%

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Doesn't listen
Dr Matthews didn't request any of my back medical records, and ignored anything that I tried to tell him. He thinks he knows it all.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
CA – Mar 31, 2023
×Post a ResponseAre you Dr. Matthews?
My mother went to see him for a follow up after having mini strokes. My sister was asking questions so she could better understand and help our mother. He called arrogant 2x then threw the medicine at my mother telling us to find another doctor! I have experienced this level unprofessionalism. And doctors are supposed to care.
What went well
No results
What could be improved
No results
Helpful
Mar 19, 2021
×Post a ResponseAre you Dr. Matthews?
I have been going here for about 5 years or so and have seen a number of different PAs until today. I had a 9:00 appointment which actually didn't happen to well after 10 when he walked in. Without introducing himself he was trying to go over my records and I was trying to explain to him how the previous PA that I have seen there for over a few years handled my stuff and he started getting agitated. I explained that I hated when they changed PAs on me and I had to try explain my medical conditions all over again. He exploded and informed me he was not a PA and I needed to leave. I explained I wasn't aware of that because he never introduced himself nor could I see his badge. Then he tore up some papers that I needed signed and threw them in the trash. I asked him if this was how he treated his patients and he got in my face and told me I needed to leave. I asked for assistance because apparently his day wasn't going so good and luckily a supervisor was there as it transpired.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Chris Gluchacki – Oct 14, 2020
×Post a ResponseAre you Dr. Matthews?

Leave a review

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About Me

biography

Dr. Robert Matthews, MD is a family medicine physician in Benson, NC and has over 40 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1983. He is affiliated with medical facilities Betsy Johnson Regional Hospital and Johnston Health. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 1983
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago
  • English

  • Spanish

Locations

Practice

Benson Area Medical Center Inc3333 NC Highway 242 N Benson, NC 27504
1

Affiliated Hospitals

  • Johnston Health

    509 N Brightleaf Blvd
    Smithfield, NC 27577
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Betsy Johnson Regional Hospital

    800 Tilghman Dr
    Dunn, NC 28334

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality