Dr. Robert Klafter, MD

Dr. Klafter thoroughly explained everything to me and took time to answer all of my questions. He made me feel like part of the team when discussing the treatment plan. He seemed to sense my nervousness and used his sense of humor to put me at ease. I highly recommend Dr. Klafter; he is an excellent doctor.

Dr. Klafter is quite possibly the most arrogant and condescending person I've ever me. He flat out didn't read orders for my mother, who was hospitalized one month after being diagnosed with Multiple Myeloma, and told her that she would get chemo at the hospital for three days and go home. The actual orders were showed nothing close to that information. When confronted, he talked down to his patient and me (her son) and interrupted consistently. He finally (and reluctantly) apologized, and then deflected blame said that he got bad information. I asked him where that info came from, because he has nothing to apologize for if he got bad info. After dancing around the subject for about 15 minutes, he said that it could only have come from his team members - all of whom were standing in the room. I asked each of them individually if the provided the bad info, and they said that hadn't.He literally threw his team under the bus with them standing right there.

Neglected my husband's lymphoma with weak followup after treatment. Kept saying he was cured. We switched to Sloan when it came back. Klafter did not take his symptoms seriously when they started to return. Boy were we fooled by his charm.

He thinks he is funny, and isn't! Called 2 days before and rescheduled 3rd appointment. Had 3 appointments, late for the first, no show on the second and had his PA fill in, third - waited nearly an hour in the exam room before I decided to leave, then he magicly showed up and said he was with a patient that was more serious than my condition.