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Dr. Robert Herron, MD

Dr. Robert Herron, MD

Family Medicine*
30+ years of experience

Dr. Robert Herron, MD is a family medicine physician in Andover, MA and has over 30 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 1994. He is affiliated with medical facilities such as Lahey Hospital and Medical Center, Burlington and Holy Family Hospital-Methuen. He is not accepting new patients.

4.4 Star Rating
Based on 30 reviews 4.4 Star Rating (30 reviews)

Practice

140 Haverhill St Andover, MA 01810
Telehealth available

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Dr. Herron's Reviews

Likelihood to recommend Dr. Herron

4.4
30 ratings, 11 with a written review
5 star
80%
80%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
13%
13%

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Unprofessional
Secretary staff is rude and unprofessional. Receptionist intentionally deleted my records.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
S – Aug 07, 2024
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Dr Herron is the best doctor I’ve ever come across in my life he cares about his patience he listens to his patients he’s responsible he has a beautiful bedside manner I would recommend him to anybody in the world he is one in 1 million doctor there should be more like him I wish everyone in his practice acted like he did he is a extraordinarily intelligent wonderful man
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aja Silvio – Feb 19, 2021
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Dr. Herron has been my doctor for many years. He is excellent, caring, professional, resourceful and knowledgeable. I have and would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cathy in Fort Myers – Apr 13, 2018
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Dr. Herron and his staff provide a very comfortable environment. He is very easy to talk to when conversations surrounding health issues can be very stressful. The waiting area and exam rooms are always very clean. Staff is very helpful and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine Kasila in Plaistow – Feb 27, 2018
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Dr Herron is great and I've never had a bad experience with him! During office visits he spends any amount of time needed, listens intently and explains what he see's with his diagnosis. I've never felt rushed or that he was in a hurry to move me out. When I have questions outside of office visits DR Herron is quick to respond even on weekends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan 31, 2018
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I'm 62 years old. Dr Herron is the best Primary Care Doctor that I have had. Takes time to explain everything and answers all of your questions and concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bradford MA – Apr 09, 2017
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He does not rush through physical exams, and takes the time to answer my questions. He always responds to my questions through the office online portal system.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lawrence, MA – Dec 01, 2016
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Dr. Herron is by far the BEST doctor I have ever had. Great personality, spends as much time with you as needed, responds to email very quickly and just such a caring, sympathetic man. He doesn't make you feel like a number at a deli lol.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kim Dufresne in Merrimac, Ma – Sep 09, 2016
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Dr Herron is the most compassionate and helpful Doctor that I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Tammi in Salem, NH – Jul 10, 2016
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Great bedside manners
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael F in Marlborough, MA – May 17, 2016
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I've have recommended both Dr. Herron and Dr. Templer to friends and family and they were very happy and overly satisfied with the care and the thoroughness and time spent with them on their visits. They didn't feel rushed and commented that the Doctors actually listened to their concerns and acted on them. From my own experience they really care and are willing to take the extra time to help you. After a visit I'm very thankful that I have doctors and staff that are compassionate people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Salem, NH – Feb 10, 2016
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About Me

care philosophy

Our practice is founded on the belief that our patients are best served through a team approach to care. Our patient-centered care approach focuses on care coordination, prevention, and shared decision making among patients and their care team.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Middlesex Hosp, Family Medicine

    Residency Hospital
  • Middlesex Hospital

    Internship Hospital, 1995
  • Albany Medical College

    Medical School, 1994
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

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Locations

Practice

Corning Bioran140 Haverhill St Andover, MA 01810
1

Practice

Imaging Consultants Inc100 Andover Bypass St North Andover, MA 01845
2
Lahey Hospital & Medical Center41 Mall Rd Burlington, MA 01805
3

Affiliated Hospitals

  • Lahey Hospital and Medical Center, Burlington

    45 Mall Rd
    Burlington, MA 01803
    Recipient of 41
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Winchester Hospital

    41 Highland Ave
    Winchester, MA 01890
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Lawrence General Hospital

    1 General St
    Lawrence, MA 01841
    Recipient of 12
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
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