Dr. Robert Gould, DO
Physical Medicine & Rehabilitation*
Dr. Robert Gould, DO is a physical medicine & rehabilitation physician in Westerville, OH. He is affiliated with medical facilities such as OhioHealth Mansfield Hospital and Mary Rutan Health. He is accepting new patients and telehealth appointments.
2.6 Star Rating
Based on 37 reviews 2.6 Star Rating (37 reviews)
Practice
450 Alkyre Run Ste 360 Westerville, OH 43082Telehealth available
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At a Glance
- Area of Expertise
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Gould's Reviews
Likelihood to recommend Dr. Gould
2.6
37 ratings, 14 with a written review
| 5 star | 32% | 32% |
| 4 star | 8% | 8% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 57% | 57% |
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Top Tier Pain Management Team
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 24, 2025
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Had a rough start, but I do trust him now.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sunny – Oct 09, 2024
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Asks questions but does not care about the answers, as you will be on whatever treatment path he has already established in his head. I went to him out of desperation, and his office wasn't in a horrible area, but I wish I would have done more research first.
What went well
- Office environment
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Evan Williams – Jul 26, 2024
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Dr Gould is attentive, intelligent and does the best possible for his patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
C. Alexander – Nov 07, 2023
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Great caring doctor. Stood with me til I had relief. I referred a family member to him as well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lynne – Dec 15, 2020
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I went in with chronic back and neck pain from an accident, treated me like a drug addict from the second I went in. I never even asked for any medications. He was only interested in doing a " procedure" in which I sat in the room for almost two hours waiting on him and his " nurse" to come in and begin. ( I was the only person in the office) seemed VERY odd to me that I had to wait so long. Horribly rude and unprofessional! I do not recommend!
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Amy in Delaware, OH – Sep 25, 2018
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Love him. Has been my Dr for several years. Truly the only Dr.who worked with me to develop a pain plan to take care of some horrible bone pain. He will not just give narcotics. Works hard to find other solutions but always does what the job calls for. Would highly recommend.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Melvin Swerlein in Bucyrus – Dec 29, 2017
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I highly recommend Dr. Gould for high trustworthyness, highly skilled, and takes serious the needs of patients.
- Dan Mann, Avita Patiant of Galion Ohio
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dan Mann in Galion, OH – Jun 21, 2017
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In dealing with pain and discomfort for over six years, Dr. Gould has been able to concentrate on ways to effectively help me live a quality life. I can't praise him enough for trying innovative ways to accomplish this. Never giving up on me. What more can I ask of a physician. He gets 5 stars from me and I highly recommend this fine doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Lori Jean in Powell, OH – Nov 04, 2016
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In the beginning he was helpful. However because my insurance would not approve a procedure that he wanted to do he decided he would not do the procedure that insurance does approve and actually helps. I thought he was supposed to help not deny that help.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't trust the provider's decisions
- Long wait times
7 others found this helpful
Helpful
M in Galion, OH – Oct 05, 2016
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Satisfied at the beginning. Timely app and procedures. As time went on the staff and Dr. was very rude and non professional. They treat you as an addict rather then someone who needs help with a chronic condition. I work 2 part time jobs. I been a patent for years and was given Pain medications. I Re-scheduled a few times in 2 years due to work. I never missed. Got a call the other day saying can no longer give pain meds due to attendance. No way to treat patients this way if want to keep them.
What went well
- Office environment
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Traci Atkins in Galion, OH – Sep 20, 2016
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Has been an awful frustrating experience. Would not prescribe medication for over a month let me suffer with extreme delays, once I did get some requested a refill a week early, a week later I ran out after many calls still not ready. Has poor bedside manner, doesn't seem to really care much. His medical assistance/nurses are not very friendly over phone or in person, Although the girls at the front desk or rather nice. Been trying to get my back problems resolved for months and I'm still where
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
11 others found this helpful
Helpful
Lewis Center, OH – Aug 12, 2016
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All about procedures and making as much money as he can. Does not spend any time in office appointments. You will not get his attention unless you go under the knife or have a procedure done.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
18 others found this helpful
Helpful
Plumber in Bucyrus,ohio – Jan 21, 2016
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He treats his patients like he doesn't have time for them at office visits but if you have a procedure done his attitude does a 180. He will refuse to write you a pain relief medication unless you get injections or go under the knife. He is definitely more interested in making money than helping his patients. I have had the same procedures done 4 times now with no success but he says if I refuse to have them done he won't give me any pain medication. Very unethical and has a rude/cocky demeanor.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
16 others found this helpful
Helpful
Supermom in Bucyrus,ohio – Jan 21, 2016
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Leave a review
How was your experience with Dr. Gould?Overall Patient Satisfaction
37responses
Likelihood of recommending Dr. Gould to family and friends is 2.5945945 out of 5
About Me
biography
Dr. Robert Gould, DO is a physical medicine & rehabilitation physician in Westerville, OH. He is affiliated with medical facilities such as OhioHealth Mansfield Hospital and Mary Rutan Health. He is accepting new patients and telehealth appointments.Physical Medicine & Rehabilitation
Pain Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Des Moines University
Medical School
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
-
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Spine Muscles Nerves450 Alkyre Run Ste 360 Westerville, OH 43082
Office19645 Progress Dr Strongsville, OH 44149
Affiliated Hospitals
- Recipient of 31
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 1
hospital awardView all awardsOutstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home2% higher than the national average
82%Patients said that doctors always listened to them and explained things well4% higher than the national average
- Recipient of 12
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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