Dr. Robert Francis, MD
Ophthalmology*
40+ years of experience
Dr. Robert Francis, MD is an ophthalmologist in Seattle, WA and has over 40 years of experience in the medical field. He graduated from University of Washington in 1984. He is affiliated with medical facilities such as Confluence Health Hospital | Central Campus and Overlake Medical Center & Clinics. He is accepting new patients.
5 Star Rating
Based on 48 reviews 5 Star Rating (48 reviews)
Practice
1229 Madison St Ste 620 Seattle, WA 98104Compare with other Ophthalmologists
Compare Dr. Francis with our nearby Ophthalmologists at Virginia Mason Medical Center.
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Dr. Francis' Reviews
Likelihood to recommend Dr. Francis
5.0
48 ratings, 34 with a written review
| 5 star | 100% | 100% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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Excellent Experience
What went well
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Clark – Mar 16, 2023
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Excellent care and I will return.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Long wait times
1 other person found this helpful
Helpful
Norene Scott – Aug 12, 2021
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My very complex cataract surgery was handled caringly & expertly by Dr. Francis and the staff at Proliance Retina in Bellevue.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Iwamoto – Aug 04, 2021
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Friendly, caring, and an excellent eye surgeon. His whole team was professional and made me feel comfortable and well taken care of. I highly recommend Dr. Francis to anyone who needs ocular surgery.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Long wait times
2 others found this helpful
Helpful
Jul 30, 2021
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I was very impressed with his knowledge ??!!! I live in a remote isolated village on the western coast of Alaska. I was sent from a doctor in Anchorage to a specialist in Washington.
His diagnosis was right on the money. I was very comfortable with his expertise.
They were able to work my surgery in before I went back to Alaska.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Happy patient – Jul 29, 2021
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Easy, clear and informative annual checkup. I’ve had numerous vision problems, but I am not so concerned now that I’m seeing Dr. Francis for my vision care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 27, 2021
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It was amazing! Very polite and helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Derek Frazier – Jul 18, 2021
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Totally pleased in every way. Professional, thorough, patient and explained everything clearly, concisely. Had surgery 2011 when not one specialist in AZ would touch the problem, I felt as if Dr. Francis saved my sight. Someone referred to him as 'old school' and I call that a major plus. Highly recommended.
What went well
No results
What could be improved
No results
Helpful
Jul 17, 2021
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He is professional and yet warm and caring.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Andi McGrew – Jul 08, 2021
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Dr. Francis and his team are the best that I have ever encountered
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tony Maglietti – Jun 20, 2021
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Staff were friendly and helpful. Dr. Francis was terrific. He answered all my questions and explained what was going on with my eyes. He gave me good news of about my eyes’ condition and what I will be able to expect for the future. I was very impressed. I look forward to seeing him when my eyes need fixing!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Melna – Jun 03, 2021
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Dr. Francis is very personable and readily answers all of my questions.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Kathy – May 31, 2021
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dr francis is so kind
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
peggy power – Apr 30, 2021
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Very professionalHe knows his craft!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Roy Katsel – Apr 18, 2021
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Dr. Francis was highly recommended to me regarding his expertise in retina surgery. His exam, recommendations regarding my retina wrinkle and cataract and explanation of surgery to correct both issues was clear and thorough. I have scheduled the recommended surgery to correct the problem.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 17, 2021
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He wa highly responsive, some in lay term, was quite open to myriad questions. Ti.e used effectively and efficiently, post-op has been equally good.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joel – Apr 06, 2021
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Dr Francis took the time to explain so we could understand what was wrong and what the treatment option was. He clearly answered all our questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 01, 2021
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My husband and I have seen Dr Francis for many issues with our eyes. We trust his ability to take care of us. He has a wonderful bedside manner and we would recommend him to everyone. After my procedure yesterday I have had no side effects at all.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Vickie – Feb 28, 2021
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Dr Francis was very reassuring. He described in detail what my issue was.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Kerry Carlson – Dec 31, 2020
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The office was easy to find and get to. The office staff was pleasant and reassuring as well as friendly and informative. Dr Francis was kind and knowledgeable and very nice and made me feel at ease and cared about. I am looking forward to going back.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
PKBuxton – Dec 20, 2020
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Leave a review
How was your experience with Dr. Francis?Overall Patient Satisfaction
48responses
Likelihood of recommending Dr. Francis to family and friends is 5 out of 5
About Me
biography
Dr. Francis earned his medical degree from the University of Washington. He remained at the University and completed his residency and fellowship in diseases and surgery of the retina and vitreous. Dr. Francis has been in practice since 1989. Prior...read moreOphthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Washington
Fellowship Hospital, 1989University Of Washington
Residency Hospital, 1988University Of Washington
Internship Hospital, 1985University Of Washington
Medical School, 1984
American Board of Medical Specialties®
American Board of Ophthalmology®
-
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
Practice
Office22232 17th Ave SE Bothell, WA 98021
Affiliated Hospitals
- Recipient of 8
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
- Recipient of 6
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home6% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Ophthalmologists
Compare Dr. Francis with our nearby Ophthalmologists at Virginia Mason Medical Center.
Filter by:
Provider Ratings
Make an appointment at Virginia Mason Medical Center today at
(206) 693-4972.