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Dr. Robert Chu, MD

Dr. Robert Chu, MD

Ophthalmology*
35+ years of experience

Dr. Robert Chu, MD is an ophthalmologist in Rockville, MD and has over 35 years of experience in the medical field. He graduated from New York University in 1988. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 70 reviews 4.6 Star Rating (70 reviews)

Practice

6333 Executive Blvd Rockville, MD 20852
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Chu specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Chu's Reviews

Likelihood to recommend Dr. Chu

4.6
70 ratings, 42 with a written review
5 star
89%
89%
4 star
1%
1%
3 star
0%
0%
2 star
1%
1%
1 star
9%
9%

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Post Pandemic Blues
I am a long time patient of Dr. Chu. I want to say over 20 years with him but yesterday’s visit was the last straw. Lack of attention to details and poor quality care since the pandemic. It gets worse each year with him sadly. I plan to contact the office tomorrow regarding my exam experience and how they are all to happy to nickel and dime you for poor or no service at all. I do not plan to return to him. I must voice my concern so that others do not get the same lackluster patient care. Do not get contact lens fitting with him yearly. There is no fitting and he spends 1-2 mins on your eye exam for glasses. They are quick to swipe your card though! No discussion on your prescription or even how it compares to what you already have. I honestly think it is a guessing game with my prescription. I even asked if my bifocal prescription for readers was different and all he said was I will include it. How!?
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Shelley – Jan 16, 2025
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Dr. Chu is an amazing Physician. He works tirelessly with a great bedside manner. He is surrounded by a phenomenal team of technicians, admin and support staff. His equipment is top grade. Quick on their feet and smart. Caring with personal phone follow ups by all team members including. Dr. Robert Chu himself. Very satisfied with results during this Covid era. Extremely happy with results.
What went well
No results
What could be improved
No results
Helpful
Thomas William Francis – Jun 20, 2020
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Dr. Chu treats you as a special person. Kind and soft spoken, knowledgeable and explains things the easy way. Makes me comfortable and at ease like you've known each othe for a long time!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
marcos samson – Feb 19, 2020
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Excellent doctor. I've been a patient for over 20 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sherry Barr – Jan 17, 2020
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Very professional and efficient. Very clean office and helpful staff and courteous staff. Dr. Chu is very patient with me and has a listening ear. That’s why I have remained with him since 1998.
What went well
  • Office environment
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
OSUNSAN MOJISOLA – Jan 17, 2020
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Very technically advanced office, with lots of high tech ophthalmologycal diagnostics equipment. Friendly staff. Highly recommend this office for anyone in need of any kind of ophthalmologycal care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 20, 2019
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Dr. Chu is caring, gentle, thorough, and professional. His clinic has state-of-the-art equipment, and his technicians are skilled and efficient. Even though it is a very busy practice, I always feel like I am getting highly personalized attention.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wayne Danzik – Nov 22, 2019
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I have seen Dr. Chu for about 19 years and visit his office four times per year. Since I have Glaucoma, Dr. Chu follows my condition very closely. In his office, I have gone through several tests to check my optic nerve, Retina and eye pressure in this visit. Dr. Chu answered my question fully. I have full my confidence in him.
What went well
No results
What could be improved
No results
Helpful
Nov 14, 2019
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Dr. Chu is very thorough, explains what he is doing and what he finds. He is very friendly and thoughtful. His staff uses lots of equipment, all of which seems to be the most advanced testing equipment. I trust him with my eyes, which I would do only with a doctor I trust completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry in Montgomery County, – Oct 10, 2019
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Doctor Chu is the gold standard for professionals in the medical field. From top to bottom, the entire operation is first class all the way. I cannot recommend him highly enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
pmorella – Aug 23, 2019
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All exams are done immediately with professional staff I would recommend to lower the temperature in the office
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Igor Mizine – Aug 23, 2019
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Yearly checking. As always I feel very pleased with the team that assist Dr. Chu and how a very good professional and gentleness Dr. Chu
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Clovis Fantinelli – Aug 10, 2019
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Dr. Chu is a wonderful doctor. He takes his time with you and explains everything. Highly recommend him.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kris VanBeneden in Gaithersburg , MD – Jul 31, 2019
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1) at checking in, front desk ask me to contact my insurance company because they are to busy to call; 2) at checkout, obvious mis-coordination of information because multiple staff had very different inputs into the eye care program that I was paying for; 3) overall, staff was pleasant & friendly.
What went well
No results
What could be improved
No results
Helpful
Jul 18, 2019
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Amazing doctor. Very informative and all about prevention! We love him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Krystal Ford – Jul 17, 2019
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I’ve been going to this doctor for only a couple months and it’s wonderful! Staff is always welcoming and doctor is super friendly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debie – Jul 11, 2019
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Very good Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John P Hernandez in Rockville, MD – Jun 29, 2019
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Great doctor. He could've been a little friendlier when we were with the techs, but I am attributing his standoffish demeanor during that time to lack of awareness. Aside from that, he's amazing. I've seen him for several years and brought my son to him after an emergency. I am well-pleased with the doctor, the staff, and the office in its entirety. I would definitely recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 28, 2019
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I've been seeing Dr. Chu for several years and am very satisfied with his interest and care of my eyes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rockville, – Jun 26, 2019
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Dr Chu and his staff are wonderful people. I HIGHLY recommend them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
scott b in potomac, MD – Jun 22, 2019
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About Me

biography

Dr. Robert Chu, MD is an ophthalmologist in Rockville, MD and has over 35 years of experience in the medical field. He graduated from New York University in 1988. He is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University

    Medical School, 1988
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Korean

  • Spanish

Locations

Practice

2020 Optical6333 Executive Blvd Rockville, MD 20852
1

Practice

Palisades Eye Surgery Center4831 Cordell Ave Bethesda, MD 20814
2