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Dr. Robert Chen, MD

Dr. Robert Chen, MD

Internal Medicine*
25+ years of experience

Dr. Robert Chen, MD is an internist in Saint John, IN and has over 25 years of experience in the medical field. He graduated from University of Illinois College of Medicine in 1995. He is affiliated with medical facilities such as St. Mary Medical Center and Community Hospital. He is accepting new patients.

4.5 Star Rating
Based on 14 reviews 4.5 Star Rating (14 reviews)

Practice

9660 Wicker Ave Saint John, IN 46373

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.5
14 ratings, 6 with a written review
5 star
79%
79%
4 star
7%
7%
3 star
7%
7%
2 star
0%
0%
1 star
7%
7%

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Great Family Doctor
Dr. Chen has been a consistently excellent doctor for myself, my wife and my father in law. All of us are over 65. We learned about him from another family who also swears by him. He asks good questions, communicates very well, never makes you feel rushed, and is an excellent diagnostician. He involves you in your own care, explaining your options for care as well as the likely pluses and minuses of each option. He does not hesitate to refer you to a specialist, but in my experiences, in most cases, he can provide treatment and suggestions that work without having to see another doctor. When he prescribes a medication or treatment he starts you out on what he thinks is the lowest level that could work, but doesn't hesitate to increase the dosage or try something else if the problem persists. He's especially careful not to over-medicate you. Additionally he and his great staff follow up to ensure the prescription is working well. He's the best doctor I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Richard – Mar 31, 2023
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Dr Chen is amazing
I have had Dr Chen as my primary physician for about 20 years. He is caring, thorough, professional and a wonderful caregiver.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Larry – Mar 17, 2023
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Dr. Chen and his staff need recognition for the excellent healthcare they provide. The response time for patient needs is extraordinary. What physician's office calls you to go over test results and explains the detail thoroughly? What physician calls his patient to discuss your current situation in detail? The answer is Dr. Chen and his staff! They really care about their patients and their follow up is always there. You are never forgotten. Thanks God we found a great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Yvonne and Bob Hoff in Schererville, IN – Jan 28, 2019
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I really like Dr. Chen! He spent enough time with me. He asked questions. I could understand very well. He didn't use big words. He sayed on the subject.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Munster, IN – Apr 07, 2017
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this doctor is a job and a half .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Merrillville, IN – Sep 10, 2016
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Dr. Chen is very knowledgeable and practical and honest. You can't ask for more than that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
J Boyt in Valparaiso, IN – Mar 06, 2016
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About Me

biography

Dr. Robert Chen, MD is an internist in Saint John, IN and has over 25 years of experience in the medical field. He graduated from University of Illinois College of Medicine in 1995. He is affiliated with medical facilities such as St. Mary Medical Center and Community Hospital. He is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mcgaw Medical Center Of Northwestern

    Residency Hospital
  • University Of Illinois College Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Munster Orthopaedic Institute LLC9660 Wicker Ave Saint John, IN 46373
1

Affiliated Hospitals

  • St. Mary Medical Center

    1500 S Lake Park Ave
    Hobart, IN 46342
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Community Hospital

    901 MacArthur Blvd
    Munster, IN 46321
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • St. Catherine Hospital

    4321 Fir St
    East Chicago, IN 46312
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality