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Dr. Robert Cassady, MD

Dr. Robert Cassady, MD

Family Medicine*

Dr. Robert Cassady, MD is a family medicine physician in South Bend, IN. He is affiliated with medical facilities such as Community Hospital of Bremen and Memorial Hospital of South Bend. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 9 reviews 4.1 Star Rating (9 reviews)

The South Bend Clinic

4440 Portage Rd South Bend, IN 46628
Telehealth available
Patient Favorite Award

Dr. Cassady is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Cassady's Reviews

Likelihood to recommend Dr. Cassady

4.1
9 ratings, 7 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Exceptional doctor
Dr. Cassady is an exceptional doctor! He is compassionate, knowledgeable, patient, willing to listen, willing to explore options, kind, thoughtful and professional! We as a family were blessed to have him caring for our mother.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Hughes – Jan 28, 2023
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Knowledgeable, compassionate care
Knowledgeable, compassionate care with a willingness to dialogue options
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Shamory – Jan 10, 2023
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Dr. Cassady is a wonderful doctor.ocltor
I switched fam. docs 2 years ago and have greatly benefitted from that decision. He works with me as a more educated and informed partner in my health care plan. I find him knowledgeable, friendly and considerate of my situation as a senior. I would, and have, recommended him to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie Reimers – Nov 10, 2022
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I have already referred a friend to Dr. Cassady.
My husband and I appreciate Dr. Cassady. He is competent and efficient. He’s a great listener and takes time to explain information. We really appreciate the consistent kindness and respect that he and his staff have shown us. If your looking for a primary physician, we certainly recommend Dr. Cassady.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr. and Mrs. J. Hunter – Sep 17, 2022
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Nice, listens and explains well
Got me in on time. Very professional group of people
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Warner – Sep 02, 2022
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Dr. Cassady was fantastic. He made room in his busy day to see my son when he was very ill. His friendly and caring bedside manner put my young child at ease. He correctly and confidently diagnosed his illness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 11, 2020
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Ordered labs without advising he was doing so. Now I'm stuck paying the bill. Horrible!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 04, 2020
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About Me

biography

Robert Cassady, MD is a Family Medicine physician with The South Bend Clinic, seeing patients in South Bend.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Cassady is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    The South Bend Clinic

    The South Bend Clinic4440 Portage Rd South Bend, IN 46628
    1

    Affiliated Hospitals

    • Community Hospital of Bremen

      1020 High Rd
      Bremen, IN 46506

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home
      84%
      Patients said their room and bathroom were always kept clean

      7% higher than the national average

      View all patient feedback
    • Memorial Hospital of South Bend

      615 N Michigan St
      South Bend, IN 46601
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • Saint Joseph Regional Medical Center

      5215 Holy Cross Pkwy
      Mishawaka, IN 46545
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      73%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality