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Dr. Robert Carpenter, MD

Dr. Robert Carpenter, MD

Cosmetic, Plastic & Reconstructive Surgery*
35+ years of experience

Dr. Robert Carpenter, MD is a plastic surgeon in Cumberland, MD and has over 35 years of experience in the medical field. He graduated from University of Virginia / Main Campus in 1987. He is affiliated with UPMC Western Maryland. He is accepting new patients.

3.5 Star Rating
Based on 11 reviews 3.5 Star Rating (11 reviews)

Practice

911 Seton Dr Cumberland, MD 21502

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Dr. Carpenter's Reviews

Likelihood to recommend Dr. Carpenter

3.5
11 ratings, 8 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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Bizarre, gruesome and cruel
He said to me: 'Stop using medical words... When you gut a chicken or a turkey....'. He talks about 'gutting' something just prior to my surgery he is 3 hours late. I am a medical coder and have a doctorate in medical. I am not a surgeon. He exhibited bizarre and inhumane behavior.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Holiday – Mar 30, 2024
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Dr Carpenter and his staff are very knowledgeable and professional. I trusted that his surgical knowledge, skill and experience would provide a safe and desired result. The procedure was explained thoroughly and he and his staff answered every question asked. While I'm only 2 months post-op; so far my results are as explained and expected and I have had zero complications. All follow-up care has been excellent as well. I would like to thank you and your staff for your wonderful care provided!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
April in MD – Jan 09, 2019
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I have had 3 procedures done by Dr Carpenter and have been extremely satisfied every time. I would not hesitate to use his services in the future. He is very competent and thorough.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
bre in Cumberland, MD – Nov 18, 2018
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I was hoping to have a consult but no one returned my voicemail message and no one answered my inquiry on their website. This
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Disappointed – Aug 22, 2018
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Dr Carpenter made me feel at ease and very comfortable with the decision to proceed with my first plastic surgery experience. I couldn’t have been treated any nicer from the office staff. Great experience all around. Kudos to Dr Carpenter and staff!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer in Lavale – Dec 20, 2017
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This was my first experience with Plastic Surgery and Dr. Carpenter was clearly the best choice after many years of studying and searching with consults in several cities . In less than 6 hours he upgraded my face with approximately 7 procedures and now just 4 weeks post-surgery I feel and look fabulous! My husband is delighted and I am STILL ME, just a fresher, younger version. The close attention and detailed follow-ups are very re-assuring. I am starting to think about another procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 14, 2017
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You have more choices in Cumberland, MD that just Dr, Carpenter. If your doctor refers you to someone for hand issues or Carpal Tunnel surgery, don't just go with the flow, ask to see someone different. All the physicians and clinics in the area seem to only refer patients to Dr. Carpenter as if he's the only one in town that can handle what you need. I had a very bad experience with Dr. Carpenter and his staff and instead found Dr. Emme Jackson. She is amazing and is such a nice person.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Dustin in Cumberland, MD – Oct 03, 2017
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Dr. Carpenter made life altering changes for me. I'm thankful for him everyday. He has been a blessing in my life. Very caring, trusting, and genuine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Cumberland, MD – Aug 12, 2016
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Cosmetic Surgery Spotlight

About Me

care philosophy

We believe that excellence in plastic surgery is derived from both education and experience. This principle maintains that education, of course, is more than a diploma hanging on an office wall. Because the medical world is constantly advancing,...read more

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Johns Hopkins Mc

    Fellowship Hospital, 1995

  • University Rochester

    Internship Hospital, 1989

  • University Of Virginia Hospital

    1988

  • University Of Virginia / Main Campus

    Medical School, 1987

  • University Of Virginia School Of Medicine

    Medical School, 1987

  • College Of William And Mary

    Undergraduate School, 1983
American Board of Medical Specialties®
American Board of Plastic Surgery®
- 
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Jose L Valdes MD PA ASC911 Seton Dr Cumberland, MD 21502
1
Infucare Rx of MD217 Glenn St Ste 300 Cumberland, MD 21502
2

Affiliated Hospitals

  • UPMC Western Maryland

    12500 Willowbrook Rd
    Cumberland, MD 21502
    Recipient of 9
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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