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Dr. Robert Carlson, MD

Dr. Robert Carlson, MD

Family Medicine*
35+ years of experience

Dr. Robert Carlson, MD is a family medicine physician in Stafford Springs, CT and has over 35 years of experience in the medical field. He graduated from STATE UNIVERSITY OF NEW YORK / COLLEGE OF GENESEO in 1986. He is affiliated with medical facilities such as Johnson Memorial Hospital and Manchester Memorial Hospital. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 24 reviews 3.5 Star Rating (24 reviews)

Practice

47 E Main St Stafford Springs, CT 06076
Telehealth available
(860) 684-5848

At a Glance

  • Area of Expertise
    Dr. Carlson specializes in the area of Family Practice. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Carlson's Reviews

Likelihood to recommend Dr. Carlson

3.5
24 ratings, 7 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Great staff friendly attitudes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul Wargo – Mar 08, 2024
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A word of Caution when dealing with the Manager.
My main gripe with this medical practice is the lack of follow up between the office staff and the patient. The office Manager is combative when asked to provide simple documentation of interactions between insurance companies and Imaging facilities in order to schedule a simple CT scan. The office also relies on an antiquated dial up fax machine and no electronic medical records to document important medical information. Please save yourself the frustration in dealing with this practice and its unprofessional, brash and verbally combative office manager and get your scripts and testing done from a more up-to-date practice that actually cares about your health and your overall well being.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Jun 06, 2023
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Dr Carlson has been our family physician for over 30 years. We trust him and have had great visits with him. He is caring and thorough. Highly recommend if your looking for a great doc!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 17, 2023
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I’m saddened by my families experience with Dr. Carlson. My parents continued care with him despite a large oversite on his behalf. He missed my dads cancer diagnosis for 3 months. Then refused palliative care strategies while we attempted to work with him and our oncology team. The most disgusting piece of our interaction may of been when the doctor signed the death certificate and never reached out to anyone. Family medicine should be personal. Family medicine is supposed to be a medical home.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Dec 03, 2018
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Dr Carlson has been our family doctor for 25 years. We feel so blessed to have him in our corner. He is a skilled diagnostician who is always thoughtful and kind. I can’t say enough good things about both him and his excellent staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sharon Alves in Willington, CT – Jul 24, 2018
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Dr. Carlson has been my physician for thirty years and he and his staff have always been outstanding in providing medical care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Terry Hockla in Willington, CT – Oct 18, 2017
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I have used Dr. Carlson for the past 25 years. He is great. He listens to you and I never really have to wait in the waiting room to long.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John in Tollnad, CT – Apr 10, 2017
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Leave a review

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Know Before You Go

About Me

biography

Dr. Robert Carlson, MD is a family medicine physician in Stafford Springs, CT and has over 35 years of experience in the medical field. He graduated from STATE UNIVERSITY OF NEW YORK / COLLEGE OF GENESEO in 1986. He is affiliated with medical facilities...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York / College Of Geneseo

    Medical School, 1986
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Diabetes

Locations

Practice

Office47 E Main St Stafford Springs, CT 06076
1

Affiliated Hospitals

  • Rockville General Hospital

    31 Union St
    Vernon, CT 06066

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Johnson Memorial Hospital

    201 Chestnut Hill Rd
    Stafford Springs, CT 06076
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    8% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Manchester Memorial Hospital

    71 Haynes St
    Manchester, CT 06040
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said their room and bathroom were always kept clean

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality