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Dr. Robert Burgess, MD

Dr. Robert Burgess, MD

Ear, Nose, and Throat*

Dr. Robert Burgess, MD is a head & neck surgery otolaryngologist in Rapid City, SD. Dr. Burgess has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions. He is affiliated with medical facilities Box Butte General Hospital and Monument Health Rapid City Hospital. He is not accepting new patients.

4.2 Star Rating
Based on 20 reviews 4.2 Star Rating (20 reviews)

Monument Health Rapid City Clinic, 4150 5th Street

4150 5th St Rapid City, SD 57701
(605) 755-5700

At a Glance

  • Areas of Expertise
    Dr. Burgess specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Burgess' Reviews

Likelihood to recommend Dr. Burgess

4.2
20 ratings, 8 with a written review
5 star
75%
75%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Definitely would recommend
He not only saw me as a doctor but was the one to perform surgery as well and he was extremely nice and very thorough with his explanation of the procedure and after care. Would totally recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 16, 2025
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One of the most personable doctors I’ve met. He was thorough and explained the process regarding my upcoming surgery well. I had a great outcome.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Jan 29, 2024
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Not competent
Appointment was totally rushed. 10 minutes total with an exam that lasted less than one minute. He didn't want to listen what I had to say. Needless to say, 3 days later my condition developed into a full blown sinus infection. Seems to me that a comprehensive exam would seen this coming
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 21, 2023
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HE IS SIMPLY EXCELLENT & DEFINITELY WORTH SEEING ESPECIALLY SINCE HE APPEARS TO KNOW EXACTLY WHAT HE'S TALKING ABOUT & KNOWS..
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
JAN E. WING – Jul 31, 2021
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Dr. Burgess diagnosed my throat cancer when five others could not. He is the best. I highly recommend Dr. Burgess.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Darrell Gill – Mar 12, 2021
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Very personable did great job with my surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 16, 2021
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Worst health care experience I have ever had. Dr. Burgess was rude and unwilling to listen to patients. I had a cyst removed from my nasal cavity and after surgery my severe pain continued. He refused to listen or give any recommendation for why this would occur. Saw a different DDS and got an answer and solved the problem. I have never been treated so impecuniously before. He came across like not carrying about me as a patient, or as a person. I would recommend any DDS over Dr. Burgess.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Eric Reifschneider – Feb 21, 2019
I'm sorry you had a poor experience, but I am not... Read More
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My son had surgery by another doctor and was having problems. The other doctor was out of town and Dr Burgess got us right in saw us and took care of the problems. He's great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Carmen in Rapid City, SD – Jan 30, 2017
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Know Before You Go

About Me

care philosophy

Robert Burgess, MD, was born in Deadwood and grew up in Rapid City. He attended the University of South Dakota then obtained his medical degree at the University of Iowa in Iowa City, where he graduated with honors. He trained at the top ranked...read more

biography

Robert Burgess, M.D., was born in Deadwood and grew up in Rapid City. He attended the University of South Dakota then obtained his medical degree at the University of Iowa in Iowa City, where he graduated with honors. He trained at the top ranked...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Spectrum Health Butterworth Camp

    Residency Hospital

  • University Iowa Hosps And Clinics

    Residency Hospital

  • University Of Iowa

    Residency Hospital, 1995

  • Spectrum Health Clinics

    Residency Hospital, 1991

  • Spectrum Health - Butterworth Hospital

    Internship Hospital, 1990

  • University Of South Dakota

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Eczema

Locations

Monument Health Rapid City Clinic, 4150 5th Street

Monument Health Rapid City Clinic, 4150 5th Street4150 5th St Rapid City, SD 57701
1

Affiliated Hospitals

  • Box Butte General Hospital

    2101 Box Butte Ave
    Alliance, NE 69301

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    5% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback

  • Monument Health Rapid City Hospital

    353 Fairmont Blvd
    Rapid City, SD 57701

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality