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Dr. Robert Brager, MD

Dr. Robert Brager, MD

Ear, Nose, and Throat*

Dr. Robert Brager, MD is a head & neck surgery otolaryngologist in Richmond, VA. Dr. Brager has extensive experience in Upper Respiratory Conditions, Otologic Conditions & Procedures, and "Ear, Nose, & Throat Surgical Procedures". He is affiliated with medical facilities such as Henrico Doctors' Hospital and Parham Doctors' Hospital. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 87 reviews 4.2 Star Rating (87 reviews)

Dr. Brager is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of ExpertiseDr. Brager specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Parham Doctors' Hospital

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Dr. Brager's Reviews

Likelihood to recommend Dr. Brager

4.2
87 ratings, 32 with a written review
5 star
79%
79%
4 star
1%
1%
3 star
0%
0%
2 star
2%
2%
1 star
17%
17%

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Misdiagnoses of early stage Tongue Cancer
My husband went in after referring Dr. said the look & symptoms were consistent to stage 1 tongue cancer. Brager said it was not cancer, it was a dental issue less than 3 min of looking at the legion. About to send us on our way, I asked if we set biopsy app with him or front desk. I wld be shocked if it was cancer, but I mean I can do a biopsy if u want. He took only 1 tissue sample from the legion no sort of numbing prior to cutting tissue, cauterizing where he cut, still using nothing to numb, It was visibly clear he was insulted by the biopsy request rushing thru it. 4 months later, the legion had grown in size, appearance worsened and pain was intense. Dentist sent him to VCU that day, they took 3 tissue samples for a biopsy, numbing his tongue & mouth & stitched up where tissue cut out, not burned. VCU results: stage 4A tongue cancer spread to lymph-nodes & far down his throat. His chance of beating the cancer is slim. He suffers daily, chances of beating cancer are now slim
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 14, 2024
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My ENT, Rob Brager
Dr Brager has treated me for thyroid, hearing and vertigo issues. His knowledge and advice on non-ENT medical issues has been invaluable as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chris Hartnett – Mar 11, 2024
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He put a tube in my ear without anestesia. I felt the pain, every second! I had to go to the ER next day, to much pain, they did a CT and he told me to find a doctor to do mastoide surgery, that is my problem and he did not give me anything for pain or let the doctor in the ER to give me something. Has been 3 weeks I’m having ear infection, it’s really painful, but he just don’t care about imigrantes without insurance. No one ever treat me like this, I’m feeling horrible and in pain. Do not recommend him
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ana bellese – Mar 04, 2023
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Excellent experience
Dr. Brager was very patient with my nervous mother. She is 78 years old and recently lost hearing due to impacted canals. Dr. Brager would explain what he was doing so that I could communicate the best I could to calm her nerves. He was patient, showed great care and took care of the impaction in one visit. This was a same day appt scheduled for us due to a cancellation which will now allow her to get some rest. The other Drs offices couldnt see her for at least a month.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 29, 2022
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Outstanding Doctor
Dr Brager is superb. He listens well and is extremely knowledgeable. He is technically proficient and takes the time to answer all questions. He is the official team ENT doctor for all of the University of Richmond sports teams. Always a great experience going there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2022
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Poor visit. Dr had no compassion for listening to my problem. He thought he knew my concerns prior to seeing me. Also forgot I had seen him 2 years prior. Next time I'm waiting for another physician. Practice us great. Dr Brager not so much!
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Aug 31, 2021
We are sorry to hear this and truly value your... Read More
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He is a great physician and has been caring for our family for years. We are always thankful to him and his sincere care when it comes to our health.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
TM – Apr 02, 2021
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My Mom recently noticed a lump on her neck and we were referred to Virginia Ear Nose and Throat Associates. We saw Dr. Brager who immediately referred her for a biopsy. Following her results he quickly got her in to surgically remove the lymph node for a more thorough evaluation. Within 2 weeks she was in for surgery, had more testing done, and will be receiving treatment shortly. Dr. Brager was very thorough and extremely helpful during this time. Fantastic Physician!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mike – Dec 10, 2020
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Had a really good experience with Dr. Brager. He took time to listen to my concerns and then explained everything in details for me. I didn’t feel rushed and felt comfortable. He investigated mine and his concerns throughly and suggested a treatment plan based on the outcome. Highly recommended!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 26, 2020
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Dr. Brager saved my life. I had a certain type of cancer in his specialty, and without his accurate and timely diagnosis, the best surgical biopsy, and the continuous follow-ups (till this day), I would not have survived. I consider myself blessed with his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Howard in Richmond – Mar 04, 2019
Our practice aims to deliver the highest quality... Read More
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My experience with Dr. Brager and his staff has been excellent. Dr. Brager very professional, attentive, caring, answered my questions and made me feel comfortable with the treatment options. He has provided excellent care! His staff is top notch! My experience at the new surgery center was excellent and the staff are friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
L Cumber – Feb 22, 2019
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Dr. Brager was great with my 6-month old, who has been crying at night due to ear infections. Now I am finally getting some sleep! He spent time with me, explaining the follow-up plan, and I can tell he loves children. I would highly recommend Dr. Brager.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 20, 2019
Our practice aims to deliver the highest quality... Read More
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Dr. Brager was wonderful. He listened to my concerns and answered my questions. He and his staff made me feel like family. He and his staff are great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Larkin in Glen Allen – Feb 18, 2019
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Very thorough and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richmond , VA – Feb 18, 2019
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Dr Robert Brager has taken care of my sons when they were children and as adults. He has treated me and the many pediatric patients I have referred to him in my capacity as a Pediatric Nurse Practitioner. His professional expertise is evident in each interaction. His understanding of the needs of his patients and their families is a key component of how he cares for them. He is my first line of referral for all my patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jill Tarr CPNP in Richmond, VA – Feb 18, 2019
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Caring, skillful, knowledgeable - excellent doc!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richmond, VA – Feb 17, 2019
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Really appreciate the office and the doctor explaining the CT scan and the results to me and I finally understanding of the situation. It was a good experience and I appreciate the time that they spend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sam in Richmond, VA – Feb 16, 2019
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Not a nice experience. Went for ear cleaning recently and the doctor was not compassionate at all. To make things worse, I ended up being in pain all day long post such a small routine procedure. Would not recommed.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sa – Sep 14, 2018
We are sorry to hear this and truly value your... Read More
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Dr Brager is an excellent doctor who really cares about his patients. I had cancer of the larynx and he removed the tumor and has followed my recovery consistently. I think he is the best ENT doctor in Richmond.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Wrenn Trevarthen in Glen Allen, VA – Aug 08, 2018
We strive to provide the highest quality in... Read More
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I would recommend Dr. Brager to all my family and friends. He is the best. I had allergy problems for a long time. Went to see Dr. Brager and within a couple of months I had nasal surgery, saw the allergist specialist Wendy, got on allergy shots and I can finally breathe and smell again. His nurse Kathy is wonderful too. I call and leave a message and she calls me back in a reasonable time. I can't say enough about Dr. Brager and his staff. THEY ROCK Mary Haislip
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mary Haislip in Mechanicsville, VA – May 23, 2018
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About Me

biography

As an otolaryngologist, Robert Brager, MD, has provided clinical ear, nose, and throat care and consultations for both pediatric and adult patients at virtually all major Richmond, Virginia community hospitals. He has also performed otolaryngologic...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University Medical Center

    Residency Hospital
  • Georgetown University Medical Center

    Internship Hospital
  • University Of Pittsburgh School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Brager is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Affiliated Hospitals

    • Parham Doctors' Hospital

      7700 E Parham Rd
      Richmond, VA 23294
      Recipient of 35
      hospital awards

      America's 100 Best Hospitals Award™ (2023)

      Top 2% in the nation for consistently delivering clinical quality year over year

      America's 250 Best Hospitals Award™ (2023)

      Top 2% in the nation for consistently delivering clinical quality year over year

      View all awards
    • Henrico Doctors' Hospital

      1602 Skipwith Rd
      Richmond, VA 23229
      Recipient of 54
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      America's 100 Best Hospitals Award™ (2023)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Retreat Doctors' Hospital

      2621 Grove Ave
      Richmond, VA 23220
      Recipient of 35
      hospital awards

      America's 100 Best Hospitals Award™ (2023)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards
    Learn more about how Healthgrades measures Hospital Quality