Dr. Ritchie Wong, MD

Dr. Wong has been my doctor for over 30 years and I feel very fortunate. He listens, evaluates and communicates his thoughts. His staff is good at scheduling appointments based on their understanding of what is urgent and what can wait a bit. I appreciate the single physician office instead of getting lost in a clinic. I feel a friendship with Dr. Wong after all these years and have appreciated knowing I can have the utmost confidence in his advice. He loves medicine and problem solving which is a valuable combination.

Dr. Wong actively listens to concerns and questions. He takes the time to explain situations, potential consequences of treatment, and is a good patient partner.

THIS REVIEW IS ABOUT THE CURRENT OFFICE STAFF After a 43 year doctor/patient relationship I have been summarily 'discharged' as a patient because the office staff has gaslit me and mislead Dr Wong as to the communication problems in his office. I have been unable to speak directly to Dr Wong, make an appointment with Dr Wong or follow his instructions for lab work to be done since January 2023, because the office staff spends their time trying to cover up their mistakes, incompetence or apathy, I can't decide what the office culture has turned into. I have contacted the office at least a dozen times since January 2023, by phone, in person and through the MyChart app. My calls have gone to the Answering Service during business hours with no return call or response to action requested, what? I have been told while standing in the office, 3 months in a row, that my lab orders will be emailed to the lab, yet nothing. No lab orders and no call to explain why. Then to be told 4 months into this adventure that Dr Wong hasn't written lab orders so why am I calling, what? I submitted multiple requests through MyChart to schedule an appointment with no response. When I asked why, I was told they don't get notifications from MyChart. When I asked why is that functionality available if it doesn't work, I was told to stop being rude, what? When I try to explain my situation I am told in a very condescending manner, Dr Wong has hundreds of patients and can't possibly remember the particular details about every one of them, what? At this point I was livid and told the staff person I have been Dr Wong's patient for 40 years and know he is a very busy doctor. I also told the staff person they were the rudest person I had ever spoken to in Dr Wong's office, EVER. I said goodbye and hung up. Even the updates to MyChart are inaccurate including the account balance and Dr Wong has gone unpaid for over a year because the office billed the insurance incorrectly and then never followed up, i.e. making me look like a freeloader... When I asked questions and tried to explain how to fix the error, I was told don't be rude, what? I have no idea what Dr Wong has been told but I do know that I have not been allowed to speak to Dr Wong to defend myself or even say goodbye to him or Mrs Wong. Although I knew the day would come when I would need a new doctor, this experience tells me Dr Wong is no longer in control of his practice because HE would never discharge me without speaking to me directly. It is with a heavy heart that I say I can no longer recommend this office to anyone.

Dr. Wong has been my Dr. for nearly 30 years now. I respect him because he is not fast to recommend surgery. He tries to get you to give more conservative treatments a shot before jumping to surgery. He is direct and tells you like it is. Highly recommend him!!

Great doctor, great office staff. There's nowhere else I'd want to go.

I previously thought he was fantastic until my recent cancer diagnosis and his unwillingness to sign off on my wife to be there for me all day to keep me sane and calm. He would rather prescribe me anxiety meds, knowing i have a history of suicide attempts, than approve my wifes Paid Family leave, because I dont appear to be disabled. Way to go, great way to support your patient

Great doctor if you are not sick. Pre screens patients and will not accept new patients unless they are healthy. The physician lacks any professional etiquette and tells patients they are self centered when they question having to wait one and a half hours for their scheduled appointment with him.

Common sense doctor and very knowledgeable. Explains things thoroughly. He is conservative and proceed cautiously giving me time to think things over. I like him very much.

Great doctor. Have had him for our family since 1984!

Dr Wong never assumes, he always gets to the bottom of the issue. Yes the wait times can be long but that is because he takes his time with his patients.