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Dr. Richard Long, DO

Dr. Richard Long, DO

Family Medicine*
40+ years of experience

Dr. Richard Long, DO is a family medicine physician in Mandeville, LA and has over 40 years of experience in the medical field. He graduated from West Virginia School of Osteopathic Medicine in 1984. He is affiliated with Saint Tammany Parish Hospital. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 52 reviews 4 Star Rating (52 reviews)

Office Hours

Monday

8 am
to
5 pm

Tuesday

8 am
to
5 pm

Wednesday

8 am
to
5 pm

Thursday

8 am
to
5 pm

Friday

8 am
to
5 pm
Call us 24/7 to securely book an appointment
201 Saint Ann Dr
Mandeville, LA 70471

Locations

St. Tammany Physicians Network

St. Tammany Physicians Network-Mandeville201 Saint Ann Dr Mandeville, LA 70471
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions
New Patient?
(985) 273-5027
Patient Favorite Award

Dr. Long is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Long specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalOutstanding Patient Experience Award™ See hospitals

More Family Practitioners at St. Tammany Physicians Network

Experience Check

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Dr. Long's Reviews

Likelihood to recommend Dr. Long

4.0
52 ratings, 29 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
21%
21%

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Caring & Brilliant
I haven’t been to a Dr in a while. Dr Long was my PCP long ago. He is now on my Humana plan again as my PCP very happy about that. I will be seeing him asap for my yearly checkup and bloodwork.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amelia Barnett – Aug 24, 2023
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Dr. Long is very down to earth and takes time to explain. He is a very caring doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pearl Squires – Dec 30, 2021
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Dr Long has been my primary care physician for about 7 years now. He has always listened and provided the right approach.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 08, 2021
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Contacted office 06/21/2021 where my primary caregiver practiced. There are app 6 physicians practicing out of this office. Was told my primary caregiver and other 4 physicians were not seeing patients in person. Only 1 physician would actually conduct an office visit, this was Dr. Richard Long. As my health issues, which had resulted in a week long hospital stay a few years prior, required a brief physical evaluation I scheduled a visit that day with Dr. Long. He was prompt, cordial, professional, conducted a brief interview and performed the needed evaluation. He provided a treatment plan that resulted in my overcoming the immediate health issues. I was most appreciative that Dr. Long was still conducting office visits with patients when the other physicians would not.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Patty – Sep 21, 2021
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I have been a patient of Dr. Long for quite a few years. He does not rush to get you in and out. He actually listens to your concerns and takes his time discussing it with you. You leave his office feeling like a true patient and not shoved out the door as just a number.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Connie , Covington La – Aug 24, 2021
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I found Dr. Long punctual and to the point. I don't need to be sweet talked. "Just the facts, Ma'am!" He tells it how he sees it and gives you his professional opinion based on his knowledge and research. This is what I want from a physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kerry Redmann – Aug 19, 2021
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Dr. Long has been our family doctor for many years. He is always patient, kind, and takes time with us to discuss our medical issues and medication options. He is very knowledgeable and listens to our concerns. We have never had a bad experience, and regularly recommend him to friends and coworkers.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 12, 2021
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He is ready to get your money, thats about it.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Jul 30, 2021
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Would give negative stars if possible. Dr. Long and his staff are incredibly rude and unhelpful. Booked an appointment and left without anything since he said "I don't know what else to do". Him and his staff always seem so hateful and even shame you. Will never visit him ever again and looking forward to finding a new doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 19, 2021
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Dr Long is my GP. He has treated me for several minor issues. He seems genuinely interested in my good health. I could not ask for more. It is my fondest wish he lives longer than me because I’m sure I could not be happier with another General Physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
David Pesses – Jun 14, 2020
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Great doctor. I'd recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Brian Nolan – Apr 27, 2020
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He was the rudest most disrespectful person I have ever been to. Not only that, but he left me feeling violated. He actually reprimanded me for not reading my own lab report and figuring out on my own that I should have done follow up blood work last year! I have never had a doctor speak to me or act the way he did. I would NEVER recommend going to him.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 26, 2020
Thanks for sharing that feedback. We strive to... Read More
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Dr. Long is great! Went above and beyond.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kayla – Sep 26, 2019
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I really like Dr Long. Snippy receptionist when trying to make an appointment with bloodwork. Made everything very difficult. Didn't feel like dealing w the attitude when trying to discuss health issues. Moving along
What went well
No results
What could be improved
No results
Helpful
Sep 23, 2019
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Best doctor I’ve ever seen. Patient with my many questions, listened to my concerns and was willing to allow me to try alternative natural options before starting expensive medication. Thorough. Very knowledgeable. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stevie – Aug 06, 2019
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Dr. Long see you as a person, not just the next in line. I received great service. He diagnosed my problem correctly. After two other doctors missed it. He takes his time and focuses on you. This was the best doctor experience I have had in years. I highly recommend Dr. Long.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kenneth in Covington – Apr 21, 2019
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I find that Dr. Long cares about his patient as people. He discusses health issues as well as healthy lifestyles. He takes his time with you during an exam asking about different aspects of your health. He does not rush you out of the examination room.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Pete Boraks in Mandeville, LA – Dec 24, 2018
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It was awesome. Diagnosed with Ramsey Hunt Syndrome-rare complication of shingles in ear. He treated me promptly and correctly. I recovered completely. Dr Long treats the whole person and truly cares about his patient. As a nurse for 31 years, I have met many physicians; Dr Long is one of the special ones. I strongly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cheryl Barre in Covington, LA – Nov 13, 2018
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Excellent experience. Friendly office staff. Dr Long takes time to fully address needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dexter in Madisonville , LA – Nov 07, 2018
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In my experience he discounts patient's input and concerns. Comes across as a take it or leave it kind of doctor, not one who listens to nor is willing to discuss viable options. Very blunt to the point of being rude.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 others found this helpful
Helpful
Dissatisfied patient in Mandeville, LA – Jul 23, 2018
Thank you for expressing your feelings. Your... Read More
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About Me

Watch Dr. Long's Video

care philosophy

?I try to help people make themselves healthy, and where appropriate I love to get them off of their medication,`` Long says.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Selby General Hospital

    Internship Hospital, 1985
  • Selby General Hospital

    Residency Hospital, 1985
  • West Virginia School Of Osteopathic Medicine

    Medical School, 1984
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Long is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Saint Tammany Parish Hospital

      1202 S Tyler St
      Covington, LA 70433
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality