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Dr. Richard Chen, MD

Dr. Richard Chen, MD

Internal Medicine*
55+ years of experience

Dr. Richard Chen, MD is an internist in Plano, TX and has over 55 years of experience in the medical field. He graduated from Taipei Medical University in 1966. He is affiliated with Baylor Scott & White Medical Center-Plano. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 201 reviews 4.9 Star Rating (201 reviews)

Baylor Scott & White Dallas Diagnostic Association - Plano

4716 Alliance Blvd Plano, TX 75093
Telehealth available

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.9
201 ratings, 194 with a written review
5 star
97%
97%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

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Friendly and listening to the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 11, 2025
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Dr. Chen is very professional and seems to be truly concerned about my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 10, 2025
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Have referred others to Dr Chen. Excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 09, 2025
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Dr. Chen is a professional, conscientious, caring doctor. He listens to and encourages me to describe anything I'm concerned about.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 04, 2025
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He takes the time to listen to you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 02, 2025
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Always have good care from Dr Chen
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
Mar 30, 2025
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The best dr that I know who cares about the patient and takes great care of me and my wife. Thank you Dr. CHEN AND Staff.
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
Mar 28, 2025
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Great practice. All time sensitive messages responded to within 4 hours.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 26, 2025
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Prompt with diagnostics
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Mar 26, 2025
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Outstanding care every time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 22, 2025
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Dr. Chen's diagnosis of a heart problem most likely saved my life
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 21, 2025
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Very caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 13, 2025
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Very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 11, 2025
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Dr. Chen is the absolute best. He is personable, understanding, and always makes me feel valued and heard as a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 09, 2025
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Always friendly & responsive
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 09, 2025
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He helps me to make my own choices
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 09, 2025
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Very thorough and attentive
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 08, 2025
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Dr Chen and the entire staff is awesome
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 06, 2025
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Best Doctor you have! Please give him a raise!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 01, 2025
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Very professional. He even asked if there was anything else I wanted to discuss at the end of the visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 27, 2025
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About Me

care philosophy

I strive to educate and work with my patients to develop a treatment strategy that will optimize their health and minimize the risk for future medical problems.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Southwestern Medical Center

    Internship Hospital, 1997
  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1996
  • University Of Texas / Austin Campus

    Undergraduate School, 1992
  • Taipei Medical University

    Medical School, 1966
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

Baylor Scott & White Dallas Diagnostic Association - Plano

1

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Plano

    4700 Alliance Blvd
    Plano, TX 75093
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality