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Dr. Ray Chan, MD

Dr. Ray Chan, MD

Ophthalmology*
25+ years of experience

Dr. Ray Chan, MD is an ophthalmologist in Arlington, TX and has over 25 years of experience in the medical field. He graduated from University of Texas Southwestern Medical Center in 1995. He is affiliated with medical facilities such as Texas Health Fort Worth and Medical City Arlington. He is accepting new patients.

4.4 Star Rating
Based on 25 reviews 4.4 Star Rating (25 reviews)

Practice

1329 E Pioneer Pkwy Arlington, TX 76010

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

4.4
25 ratings, 8 with a written review
5 star
80%
80%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
12%
12%

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Recommended by the very best doctors in Dallas.
I had recently had a piece of wood embedded in my eye, and removed by another dr. Two weeks later i woke up and my eye was covered with a grey, cloudiness. I went to Dr. Chan and he told me it was infected to the point of it infecting my brain , which could cause death if not treated immediatly. He saved my eye and possibly my life....
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Drew Bargsley – May 28, 2024
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great very good humor type guy, very smart.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 07, 2021
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Heard good things about Dr. Chan. I scheduled an appointment with the office volunteer my insurance info....Aetna. Emma replied “There no need”, we will verify when you get here. Drove 45 mins to the appointment, waited 15 mins to be told we do not accept Aetna Medicare Advantage insurance. OFFICE STAFF SHOULD BE TRAINED BETTER. TOTAL WASTE OF MY TIME IN PANDEMIC TIME!
What went well
  • Office environment
What could be improved
No results
Helpful
Michael Taylor – Aug 05, 2020
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Dr. Chan treated me twice in 7 years. I had an accident that left my eye severely scratched the first time and the second time a cicada flew into my eye. He is patient and thorough and very knowledgeable. His specialty is emergencies and he takes his time solving the puzzle on how to fix your eye. He is great with people like me who are very fearful of having their eyes touched. He knows how to work with difficult patients like myself. I have complete trust and faith in Dr. Chan. He's the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
texasmel08 in Arlington, TX – Jul 28, 2018
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Tried calling the office 5 times, I saw Dr Ray last year. Staff is poorly qualified at best. They need a staff that actually cares about the patients and doesn’t yell at them on phone, one that listens when you SPELL out your last or writes done your date of birth even though you previously left a written note when you arrived at the office a week ago to set up appointment and they were too busy to set one up!!!!
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Feb 09, 2018
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I really appreciate Dr. Chan. About a year ago, I woke up and could not see out of my left eye, very scary. I had seen Dr. Chan previously, so gave him a call. Long story short, even though it was the weekend, he said that he would open his office and to meet him there in about 30 minutes. He diagnosed my issue and set me up with a retinal surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Jim in Mansfield – Dec 19, 2017
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Just left his office and he is an awesome Doctor. He takes time to explain what he's doing and why he's doing it...what he's looking for and what he sees. His manner is very considerate! Highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Rhonda in Dallas, TX – Jul 27, 2017
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Dr. Chan is the nicest doctor I have met. He is genuinely concerned about his patients' eyes and isn't one to rush through an exam. He wants to make sure you, as the patient, understand the condition of your eyes, and necessary treatment plan if any. My condition is such that it is very important the pressure in my eyes is check every six months. I appreciate how caring he is and the fact that my 6 month check-up allows for quicker change in course of treatment if needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Ann B. in Grand Prairie, TX – Mar 25, 2016
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About Me

biography

Dr. Ray Chan, MD is an ophthalmologist in Arlington, TX and has over 25 years of experience in the medical field. He graduated from University of Texas Southwestern Medical Center in 1995. He is affiliated with medical facilities such as Texas Health Fort Worth and Medical City Arlington. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Southwestern Medical Center

    Residency Hospital, 1999
  • Baylor University Medical Center

    Internship Hospital, 1996
  • University Of Texas Southwestern Medical Center

    Medical School, 1995
  • New Jersey Institute Of Technology

    Undergraduate School, 1985
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Spanish

  • Vietnamese

Locations

Practice

Ray Chan. M.D. PLLC1329 E Pioneer Pkwy Arlington, TX 76010
1

Affiliated Hospitals

  • Texas Health Fort Worth

    1301 Pennsylvania Ave
    Fort Worth, TX 76104
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Parkland Health and Hospital System

    5200 Harry Hines Blvd
    Dallas, TX 75235
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Texas Health Arlington Memorial Hospital

    800 W Randol Mill Rd
    Arlington, TX 76012
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said their room and bathroom were always kept clean

    10% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality