Dr. Randolph Jacobs, MD

Biopsy performed by NP. with no anesthesia. I was told that they would anesthesia replacement needed because of allergy to lidocaine.Doctor was supposed to call me to discuss MOS procedure. No calls were received on my phone or voicemail.I attempted on several occasions to contact doctor. Either in surgery or not in office. Office staff said after many days and weeks that they had left a message for him.— From January until April,Dr.Jacobs neglected to answer me by any means. The day before my procedure I called to ask his staff why he was not responding to my calls. The receptionist in Menifee told me that she remembered me calling and that she had been giving him my messages, but that he said he attempted to contact me. My husband and I checked my phone for the dates she had given. No calls or vm’s for him.Only after I was told he was not available again, I told the receptionist that if he didn’t call me, I would have to cancel the appointment.He later called, no apology

I saw Dr. Jacob many years ago. I never write reviews but I have to honestly say that he changed my life. My confidence was so bad before seeing him, since I had so much acne and felt really bad. Randy help me clear up and I will be forever thankful

This office is absolutely filthy and disgusting! Upon being called to come back to my exam room I noticed the office was undergoing some construction as there was paint, drywall mud ect on the walls and carpet in which I was willing to over look that, however; I asked to use the bathroom and was told to have a seat in a chair that was sitting in the hallway until the bathroom was available, the chair had a large center area that looked wet, like someone had urinated on it along with other white stains! I asked the lady "what is that on the chair?" she replied we are under construction, I said "it looks wet, I would rather stand!"! Upon entering the bathroom I noticed on the seat protector dispenser there was yellow spots all over it, looked like urine! The floors had an accumulation of dirt around edges and corners and just plain filth! I couldn't believe it! I came out and showed the lady what I saw and she again blamed it on the construction! I told her "this isnt construction

Waited almost 2 hours in his waiting room. Staff was terribly unprofessional, took 3 biopsies and never gave me the results. On top of all that his staff was beyond mean to a disabled woman that came in on a hospital bed! So, so unprofessional!

I've been suffering from a painful skin rash for over 5 months. My primary Dr referred me to to Dr. Jacobs. He is one of the best Dr's I've been to. He had a full diagnosis in about 1 minute. Very courteous and explained the disease, treatment and prescription were thoroughly explained. Exceptional physician. He will be my "go to" dermatologist from here on out. Thank you Dr. Jacobs.

1st Dr I've been to in years who spent extra time to go over all skin conditions and explain how medicine works concerned for your health totally recommend

I have been going to Dr Jacobs for 20+ years. As a teen he helped with my acne and as I aged he has removed many precancerous moles. He is kind, patient and thorough. In all my years of going there I have never felt rushed. He takes the time to hear all of my concerns and thoroughly explains the options. My children now go to him when they have a condition with their skin and they too think he is wonderful. Doctors like this are hard to find, especially in this fast paced world we live in.

After waiting nearly an hour past my appointment time, with no apology from the Dr. and still two (2) people ahead of me I cancelled and walked out. This is no way to treat a patient.

Dr. Jacobs is a wise, educated doctor who looks at your "whole person" when evaluating your condition. He takes time with you and doesn't rush through appointments. His passion for helping others is clearly demonstrated. Yes, I had to wait to see him...but 90% of the time, I've found one does have to wait for the competent, sought-after doctors. Dr. Jacobs was worth the wait.

Wouldn’t recommend this clinic. They are after your money and not at all after helping patients. Worst they will send you to labtesting with huge out of pocket. WORST!!

I found the office staff to be short, rude and otherwise disrespectful of their patients. I was treated as a number and not a customer/patient. I observed another patient being treated in the same manner. The staff give off the impression that you are bothering them and they don't care about their patients. It is unfortunate that Dr, Jacobs is so poorly represented by his staff. I will not be returning to this office. First impressions matter!

Some years ago, I decided to see Dr. Jacobs to check a spot on my leg. I would routinely see another doctor but couldn't get in right away so I went Randy Jacobs. He froze 2 spots on my back and "burned" 2 huge and deep holes that took almost 6 months to heal. I had to go to a disease skin specialist on Coronado Island who treated me and said it was horrendous what he did to me. When I looked at my back in horror, he just said, "you have insurance...no big deal"....he "butchered" my back!