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Dr. Randall Fong, MD

Dr. Randall Fong, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Randall Fong, MD is an otolaryngology-head and neck surgery specialist in Kennewick, WA and has over 30 years of experience in the medical field. He graduated from Medical College of Wisconsin in 1990. He is affiliated with medical facilities Kadlec Regional Medical Center and Lourdes Medical Center. He is accepting new patients.

4.7 Star Rating
Based on 77 reviews 4.7 Star Rating (77 reviews)

Practice

7105 W Hood Pl Ste A103 Kennewick, WA 99336

At a Glance

  • Areas of Expertise
    Dr. Fong specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Fong's Reviews

Likelihood to recommend Dr. Fong

4.7

77 ratings, 56 with a written review
5 Star
91%
91%
4 Star
3%
3%
3 Star
0%
0%
2 Star
0%
0%
1 Star
6%
6%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carlos Ramirez – Oct 15, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 14, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 12, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 12, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DM – Jul 26, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg – Jul 17, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris – May 24, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lew S – May 24, 2024
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What went well
No results
What could be improved
No results
Helpful
May 24, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas L. James – May 24, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CR – May 24, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doug Mowry – May 08, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
PMO – May 02, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Louise Jenkins – May 02, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JENNIE – Apr 17, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeffrey Smythe – Apr 13, 2024
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What went well
No results
What could be improved
  • Long wait times
Helpful
Apr 10, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2024
×Post a ResponseAre you Dr. Randall Fong, MD?

Leave a review

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About Me

biography

Dr. Randall Fong, MD is an otolaryngology-head and neck surgery specialist in Kennewick, WA and has over 30 years of experience in the medical field. He graduated from Medical College of Wisconsin in 1990. He is affiliated with medical facilities...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Wisconsin

    Medical School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Three Rivers Ent.7105 W Hood Pl Ste A103 Kennewick, WA 99336
1

Practice

Proliance Surgeons Inc. P.S.805 Madison St Ste 901 Seattle, WA 98104
2

Affiliated Hospitals

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Lourdes Medical Center

    520 N 4th Ave
    Pasco, WA 99301
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said their room and bathroom were always kept clean

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality