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Dr. Randal West, MD

Dr. Randal West, MD

Gynecologic Oncology*
40+ years of experience

Dr. Randal West, MD is a gynecologist oncologist in Richmond, VA and has over 40 years of experience in the medical field. He graduated from University of Oklahoma in 1980. He is affiliated with medical facilities Chippenham Hospital and Johnston-Willis Hospital. He is accepting new patients.

4.6 Star Rating
Based on 49 reviews 4.6 Star Rating (49 reviews)

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalLabor and Delivery Excellence Award™ See hospitals
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More Obstetrics & Gynecology Specialists at Chippenham Hospital

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Dr. West's Reviews

Likelihood to recommend Dr. West

4.6
49 ratings, 21 with a written review
5 star
88%
88%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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Knowledgeable, kind, and overall the best doctor I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Justice – Mar 26, 2025
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CARING
Dr West is always open to discuss your health concerns. Very attentive and caring. When diagnosed with cancer I felt my world was falling apart. He offered good advice and comfort. Highly recommend Dr West and his staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeanna Marshall-Howard – Apr 18, 2024
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Dr. West is an outstanding surgeon. He is a great listener and always answers all my questions. I had surgery this past May 2023 and my quality of life has improved dramatically after suffering from endometriosis for several years. I also think his nurse Angie is fantastic. I highly recommend both of them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lindsey – Nov 23, 2023
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Best Surgeon
I had surgery December 1st and Dr West was such an excellent surgeon! I’m so thankful that he performed my surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Carpenter – Dec 18, 2022
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Dr. West never acknowledged my mother’s death. She was in the hospital and he was in his office on the ground floor of Johnston Willis Hospital. I called his office the hour that she passed to tell the chemo team that she had passed and to say thank you I left a message for Dr. West to call as he was going to discuss with me the possible need for genetic testing for me and my daughters. My momma died a very horrible painful death from metastatic ovarian cancer. This was on April 30, 2014. Never ever heard from him. I called his office after a week, made another nice request for him to call. Again expressing my gratitude to the nursing staff. After 2 more weeks I called the office about an insurance issue. I made another polite request for him to call. AFTER MORE THAN 6 YEARS I AM STILL WAITING! SHAME ON HIM! My 84 year old Momma was a very easy going g sweet lady. She deserved more respect and acknowledgement from him. To this day I do not know why he never called. DISMISSED AND SAD
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
CATHY COLLINS KEIFER – Jan 05, 2021
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He was my cancer surgeon he is very good and explains things well
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 09, 2020
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Dr West has been with me since my diagnosis in March 2017. I cannot say enough good things about him and his wonderful staff. They took and continue to take great care of me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 22, 2020
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Dr. West and his staff are very professional, thorough, and places you at east throughout the ENTIRE process. He really listened to my concerns and considered my request which he included in his professional decision, although he would have to make the final say based on his findings. He is truly a compassionate provider and EXPERT! ??????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Seanna – Apr 18, 2020
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I met Dr. West five years ago when he treated my mother for stage 3a uterine cancer. Her surgery went well and she continued with chemo and radiation treatments. For the past three years she has been cancer free.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kathy Kinsey – Mar 01, 2020
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Excellent dr...caring concerned and explains your condition..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sue – Sep 23, 2019
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EXCELLENT DOCTOR! Dr. West is the kindest surgeon that I have ever had & unfortunately I have had many. He explains his findings clearly and does not seem to hurry out of the room even when his waiting room is full. His new office at Stony Point is beautiful & affords plenty of parking. If Dr. West was a PC, I would select him as mine in a heartbeat. You will not be disappointed selecting Dr. West!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Eva Vest in Chester, VA – Feb 22, 2019
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Dr West is truly one of the best! It is amazing how much time and care he gives to his patients. He walks into the exam room and makes you feel totally safe. He gives the feeling that he is in the journey with you and you will get through what is a scary and uncertain time. His staff is as great as he is!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Feb 14, 2019
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Best OBGYN doc I've had in 20 years! Actually he doesn't do the OB stuff anymore, just the GYN stuff. He not only treats cancer, but he does the odd tough stuff that is anything but routine. He does Endometriosis too. Has steady hands and many hours on the DaVinci Robot for robotic surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Babs in VA – Dec 24, 2018
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Excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 05, 2018
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Was diagnosed with cancer & then everything happened like a whirlwind....scheduled for tests, oncology appt & then surgery, all within one month time span. Dr West has been professional & kept me fully informed through-out. He made a terrifying experience flow very smoothly. Great office staff as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Linda Romano in North Chesterfield, VA – Apr 14, 2018
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Dr. West performed my surgery for hysterectomy. Davinci robotic surgery. He is the best! I had my surgery on January 16, 2018 and this is my seventh week and I feel wonderful. Never took one pain med. He said he would take care of me and he lived up to his promise. He is the best!! And God sent angel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Gena Thomas in Richmond – Mar 12, 2018
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Dr. West performed DaVinci robotic hysterectomy Thurs 2/22/18. Discharged next day. Discontinued Percocet by Saturday. Yearly Gyn visit revealed an enlarged uterus with thickening wall. Suspected breast cancer estrogen blocker Tamoxifen caused rapid fibroid growth. Normal uterus for child bearing woman 80 grams; mine was 1300 grams! Dr. West so skillful to perform the surgery robotically w/out large invasive abdominal incision. Surgery team advised women travel afar seeking Dr. West's expertise
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Sherry in Quinton, VA – Mar 09, 2018
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Dr. West went above and beyond when treating me for my recent cancer diagnosis. He is very compassionate, took a lot of time with me to explain the diagnosis and the treatment options. His chemo nurses, front desk staff, and assistants were all fantastic and very kind. We appreciate all that they have done for us and would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Babakani in Glen Allen, VA – Feb 01, 2018
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Dr. West performed surgery on me in February 2015 for ovarian cancer. He was thorough, knowledgeable, and has a wonderful bedside manner. I had quite a few unique issues and he helped me through them, calling me at home for weeks for follow up and making sure I had every follow up test that he felt was required. I felt very safe in his care then and I continue to do so in my follow up appointments. In my opinion he is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Lisa in Chester, VA – Aug 12, 2016
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Dr. West did surgery on me a week ago from today. My family felt he was extremely informative after the surgery and I felt he was more than thorough. I have experience very little pain since the day of the surgery. Dr. West was referred by my Gyn doctor to be one of the best robotic surgeons in the Richmond area. I felt he informed me most thoroughly during my office visit what he was going to do during surgery. One of the best doctor's I have had the pleasure of caring for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Barbara Burton in Chester, VA – Apr 14, 2016
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About Me

biography

Dr. Randal West, MD is a gynecologist oncologist in Richmond, VA and has over 40 years of experience in the medical field. He graduated from University of Oklahoma in 1980. He is affiliated with medical facilities Chippenham Hospital and Johnston-Willis Hospital. He is accepting new patients.
  • Gynecologic Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Hospital

    Fellowship Hospital
  • Virginia Commonwealth University Health System Program

    Residency Hospital
  • Virginia Commonwealth University Health System Program

    Internship Hospital
  • University Of Oklahoma

    Medical School, 1980
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Chippenham Hospital

    7101 Jahnke Rd
    Richmond, VA 23225
    Recipient of 42
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Johnston-Willis Hospital

    1401 Johnston Willis Dr
    North Chesterfield, VA 23235
    Recipient of 28
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
Learn more about how Healthgrades measures Hospital Quality