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Dr. Ramon Franco, MD

Dr. Ramon Franco, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Ramon Franco, MD is a head & neck surgery otolaryngologist in Boston, MA and has over 25 years of experience in the medical field. He graduated from Penn St University in 1995. He is affiliated with medical facilities such as Massachusetts General Hospital and Wentworth-Douglass Hospital. He is accepting new patients.

4.9 Star Rating
Based on 29 reviews 4.9 Star Rating (29 reviews)

Practice

243 Charles St Boston, MA 02114
(617) 573-3958

Dr. Franco is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Franco specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Franco's Reviews

Likelihood to recommend Dr. Franco

4.9

29 ratings, 21 with a written review
5 Star
97%
97%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
3%
3%

Your trust is our top concern. Learn more.

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All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Christine Edwards – Sep 13, 2024
That is quite a testimonial, Christine. Thank you...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
William Deveney – Jan 26, 2024
Hi William, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sharilee – Mar 21, 2023
Hi Sharilee, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sanford S Zevon, MD – Jan 28, 2023
Hi Dr. Zevon, thank you for your kind words and...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeanne – Sep 29, 2022
Hi Jeanne, thank you for taking the time to...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Feb 25, 2022
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jana B – Oct 02, 2021
Hi Jana, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Joan Hill – Jul 03, 2021
Hi Joan, thank you for taking the time to share...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Apr 25, 2021
Thank you for your feedback! We look forward to...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 29, 2020
We're so happy to hear that you had such a...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jon T – Dec 17, 2020
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
deborah moses – Nov 17, 2020
Deborah, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shay M. – Nov 17, 2020
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shay H. – Nov 12, 2020
Thank you for taking the time to share your...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 24, 2020
Dr. Franco's Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
No results
What could be improved
No results
Helpful
Sep 20, 2020
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Yvonne Relin – Sep 17, 2020
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Suzanne Gramolini – Sep 12, 2020
Thank you for taking the time to review Dr....Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
NancyG – Aug 07, 2020
Hi Nancy G, thank you so much for your positive...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 02, 2020
Hello there, we appreciate you taking the time to...Read More
×Post a ResponseAre you Dr. Ramon Franco, MD?

Leave a review

How was your experience with Dr. Franco?

Know Before You Go

About Me

care philosophy

Dr. Ramon Franco is a fellowship-trained laryngologist (throat doctor) at Mass. Eye and Ear. He offers medical/surgical care of the voice and general ENT care.

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Med Sch-mass Eye & Ear Infirm

    Fellowship Hospital, 2000

  • Suny

    Internship Hospital, 1996

  • Penn St University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Dr. Franco is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Asthma

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Affiliated Hospitals

    • Massachusetts General Hospital

      55 Fruit St
      Boston, MA 02114
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      86%
      Patients would recommend the hospital to friends and family

      21% higher than the national average

      View all patient feedback

    • Martha's Vineyard Hospital

      1 Hospital Rd
      Oak Bluffs, MA 02557
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      3% higher than the national average

      87%
      Patients said that nurses always listened to them and explained things well

      5% higher than the national average

      View all patient feedback

    • Brigham and Women's Hospital

      75 Francis St
      Boston, MA 02115
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      84%
      Patients said that nurses always listened to them and explained things well

      9% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality