Dr. Rajul Patel, MD

As others have stated, after 5 visits, I finally met Dr. Patel today to discuss test results and determine where to go from here. Up to this point, other than an abnormal treadmill test, results were never posted to my patient portal. The NP called briefly to indicate her concerns after reviewing the holter monitor. Needless to say, I had many questions for Dr. Patel. In the less than 10 minutes with him, he talked over my questions telling me there wasn’t anything that he could do. But, he would refer me to the EP, not knowing I already had an appt. with the EP. It was quite clear he did not familiarize himself with my record as he made suggestions that he would know were already addressed if he had read the NP’s notes from several weeks ago. I have little confidence that Dr. Patel listens to his patients. I look forward to my consult with the EP who appears to have outstanding reviews. PH front staff and technicians were great!

I will never go to Patel or his practice again if you want a Dr to actually listen this is NOT HIM.

Made initial consultation WITH Dr. Patel. I specifically asked the scheduler to verify that I will be seeing the Doctor and not a PA. She confirmed that I would see the Doctor. Upon arrival, I was 9-minutes early for my appointment, but had to wait behind 4 other patients checking in. When I finally got to the front desk, she said I am 4-minutes late and need to reschedule. I politely rescheduled, however, when I was waiting over 45-minutes in the room; the PA comes in to see me. I stated to her that this was not the appointment I scheduled. I scheduled to see the actual Doctor, not a PA, as I am a patient who has had (2) MI’s, (4) Stints, and a very concerning 4.5 cm Aortic Ascending Aneurysm. After explaining my situation and concerns for why I am not seeing the Doctor I specifically made the appointment with, the PA begrudgingly went and got Dr. Patel who stood in the doorway and said, “how can I help”. Unbelievable. He spent exactly 92-seconds with me. Don’t use him!

Dr. Patel was in and out in less than 4 min. He was too busy to answer all my questions, because he had another patient to see. He dismissed the side effects of Carvedilol. No time to build any rapport. The Phoenix Heart Institute appears to be a “heart” meatmarket with very little time to build rapport with its patients. The experience my wife and I went through in the clinic on 7 Jan 2020 was one of the most humiliating episodes I have ever encountered in a doctor’s office. We were greeted by the Nurse from Hell, a poor excuse for a health practitioner…no empathy, no compassion, arrogant, dismissive, and lacking in authenticity. Moreover, after her cell phone rang for the 5th time I gave her a stare that suggested she turn it off. She complied. No excuse for the nurse to be all over the place when the patient is attempting to build a dialogue about his case.

Excellent. Loving, caring. Highly knowledgeable.

Dr. Patel is extremely knowledgeable.

I am 35 years old and never thought that I would be needing a Cardiologist so soon. I am so glad I found Dr Patel, I always leave feeling informed and better about my situation. Thank you...