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Dr. Rafael Ortiz, MD

Dr. Rafael Ortiz, MD

Neurosurgery*
20+ years of experience

Dr. Rafael Ortiz, MD is a neurosurgeon in White Plains, NY and has over 20 years of experience in the medical field. He graduated from Universidad Central Del Caribe School of Medicine in 2001. He is affiliated with White Plains Hospital. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 37 reviews 4.3 Star Rating (37 reviews)

WPHPA Neurosurgery & Neuro-Endovascular Surgery

122 Maple Ave # 8 White Plains, NY 10601
Telehealth available

Make an Appointment

(914) 849-7593

Hospital Highlight

Dr. Ortiz is affiliated with White Plains Hospital White Plains, a highly rated hospital.

Dr. Ortiz is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Ortiz specializes in the areas of Neurology, Neurosurgery & Vascular Neurology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Ortiz's Reviews

Likelihood to recommend Dr. Ortiz

4.3
37 ratings, 19 with a written review
5 star
81%
81%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
16%
16%

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Very good
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Jan 24, 2025
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I have already recommended Dr. Ortiz to to others.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 20, 2024
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Dr. Ortiz explained everything in great detail.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 04, 2024
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Exceptional care provider team. Would not hesitate to recommend to anyone.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 05, 2024
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I was happy since oh my questions were answered and most of all explained.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 02, 2024
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Good.
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
May 22, 2024
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Excellent doctor
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 12, 2024
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Highly likely.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 26, 2024
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Dr. Ortiz and Maria are extremely knowledgeable and take the time to answer any questions or concerns as well as make me feel comfortable as a patient I never feel rushed during my visit I am completely confident in the care that I receive with Dr. Ortiz and Maria I would highly recommend this team ,and I always feel valued under their care. They put my mind at ease during a very scary medical event
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 18, 2024
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The Best!
Dr. Ortiz is an amazing doctor always makes my dad feel welcome and seen. He is very patient and understanding he takes the time to explain any procedure in detail. He literally saved my father’s life. I can’t say enough good things about him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wilfredo Feliciano – Jan 10, 2024
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He is Definitely the BEST
Years ago, He did my surgery, Never have I ever felt so calm & reassured by any other doctor. He has done a great job & I’m Thankful he treated me. I have moved out of state, & the one thing I miss is a Doctor like Dr. Ortiz.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Evelyn Aponte – Feb 01, 2023
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Dr. Ortiz was such a calm and understanding doctor. Very skillful. Really like him and highly recommend.
What went well
No results
What could be improved
No results
Helpful
Xin C – Oct 25, 2021
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Dr. Ortiz is heaven sent! He can be trusted with your health. I met with two doctors prior to my surgeries. There isn’t anyone in this field that knows more than Dr. Ortiz. He’s patient, honest and available. His staff is professional and dedicated to my well-being. This was a difficult time, when I was diagnosed with cerebral aneurysms, but having Dr Ortiz and his team has made all the difference!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Isabel Reyna Torres – Sep 04, 2020
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Absolutely the best! Takes the time to explain conditions and procedures. Warm and friendly. Highly recommended!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John M – Sep 10, 2019
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Dr. Ortiz was extremely professional, unhurried, took time to explain everything, patient, and answered all my questions. The office staff and nurse were all terrific.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrew G. – Jul 19, 2019
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Took care of my mom after she had a stroke. She needed and stent to prevent another and he was assigned to her case. Made the experience less stressful. Very professional, personable and caring. Extremely nice and didn’t rush our follow up appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michele Mariano (Barbara Powers) – Jul 17, 2019
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Yesterday doctor Ortiz had the surgery on my daughter. Thank you very much for saving her life. You and your staff are professional, knowledgeable and very attentive people. God will reward you and give you health, happiness and success.
What went well
No results
What could be improved
No results
Helpful
Nasima Usmanova in Tashkent, Uzbekistan – Aug 05, 2017
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His diagnosis was quick and accurate. He got me into the hospital right away to perform the surgery which saved my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
John M in Brooklyn, NY – Mar 21, 2016
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I would never recommend Dr. Ortiz to anyone. He caused a stroke during my brain surgery and I was left unable to walk.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mel Jay in New York, NY – Dec 28, 2015
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Know Before You Go

About Me

Watch Dr. Ortiz's Video

care philosophy

The White Plains Hospital Neurosciences program is led by renowned physician Dr Rafael A Ortiz. Dr Ortiz is board-certified in neurology and vascular neurology and has worked at the forefront of neuro-endovascular surgery for the last 20 years....read more

biography

The White Plains Hospital Neurosciences program is led by renowned physician Dr. Rafael A. Ortiz. Dr. Ortiz is board-certified in neurology and vascular neurology and has worked at the forefront of neuro-endovascular surgery for the last 20 years....read more

  • Neurosurgery

  • Neurology

  • Vascular Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University Hospital

    Internship Hospital

  • St Lukes-roosevelt Hospital Center - Roosevelt Div|st. Luke's Roosevelt Hospital|thomas Jefferson University Hospital Philadelphia|thomas Jefferson University Hospital|thomas Jefferson University Hospital &am

    Fellowship Hospital, 2008

  • Thomas Jefferson University Hospital|thomas Jefferson University Hospital & Med College

    Residency Hospital, 2005

  • Universidad Central Del Caribe School Of Medicine

    Medical School, 2001
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
- 
Vascular Neurology
American Board of Neurological Surgery
- 
Neurosurgery†
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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  • French

  • Spanish

Dr. Ortiz is a Healthgrades Choice provider in Neurosurgery

    Read our methodology

    Focus on Uncontrolled Emotions

    Locations

    WPHPA Neurosurgery & Neuro-Endovascular Surgery

    WPHPA Neurosurgery & Neuro-Endovascular Surgery122 Maple Ave # 8 White Plains, NY 10601
    1

    Affiliated Hospitals

    • White Plains Hospital

      41 E Post Rd
      White Plains, NY 10601
      Recipient of 8
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality