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Dr. Rachel Overton, MD

Dr. Rachel Overton, MD

Family Medicine*

Dr. Rachel Overton, MD is a family medicine physician in West Des Moines, IA. She is affiliated with UnityPoint Health-Iowa Methodist Medical Center.

3.9 Star Rating
Based on 13 reviews 3.9 Star Rating (13 reviews)

Practice

6010 Mills Civic Pkwy Ste 200 West Des Moines, IA 50266

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Dr. Overton's Reviews

Likelihood to recommend Dr. Overton

3.9
13 ratings, 6 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
23%
23%

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Dedicated Doctor
Telehealth
I have been a patient for the last decade and although healthcare practices have changed with stress and demand of patient load, Dr. Rachel Overton has never let me down or lowered her bar for bedside manner. She is a kind, consistent, caring doctor who will make the time of the day when a patient is in need! Whether the need be by telehealth or in person, Rachel Overton is by far one of the most top notch doctors in the state of Iowa!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 11, 2023
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Best physician in the area!
I moved to the WDM area as an adult and it took me nearly 18 years to find a doctor that would listen to me and keep an open mind. She always had my best interest at heart. She never made me feel like I couldn't ask questions or be concerned about various symptoms. After establishing a relationship with Dr. Overton I decided to bring my 2 kids to see her too. Again, she was great with both of them as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa – Apr 07, 2023
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for many months, Dr. Overton was my physician. I loved her. She took time to speak with me and addressed all my concerns, in a compassionate, caring manner. Unf. I moved out of state, and tho I begged her to move with me, LOL, she wasn't for that. Would absolutely recommend her and her office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Claire A Thomas – May 06, 2020
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Dr. Overton goes above and beyond. She takes the time to explain and answer all of your questions. I have never felt so confident in a doctor. She made sure I knew what was happening before leaving on vacation. She is simply amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Amy in West Des Moines – Jan 26, 2018
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Dismissive uncaring and stubborn would not recommend
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Johnston, IA – Oct 28, 2017
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She is a trusted physician. She takes her time and answers all questions. She even called me on the weekend with test results because she knew I was nervous about it
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Sandra in West Des Moines, IA – Dec 02, 2016
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About Me

biography

Dr. Rachel Overton, MD is a family medicine physician in West Des Moines, IA. She is affiliated with UnityPoint Health-Iowa Methodist Medical Center.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Central Iowa Hospital Corporation6010 Mills Civic Pkwy Ste 200 West Des Moines, IA 50266
1

Affiliated Hospitals

  • UnityPoint Health-Iowa Methodist Medical Center

    1200 Pleasant St
    Des Moines, IA 50309
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality