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Dr. Rachel Donaldson, DO

Dr. Rachel Donaldson, DO

Clinical Neurophysiology*

Dr. Rachel Donaldson, DO is a clinical neurophysiologist in Richmond, VA. She is affiliated with medical facilities such as Bon Secours Memorial Regional Medical Center and St. Mary's Hospital. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 16 reviews 4.5 Star Rating (16 reviews)

Bon Secours - Neurology Clinic, Bremo

5855 Bremo Rd Ste 207 Richmond, VA 23226
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Donaldson specializes in the area of Neurology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Neurosciences Excellence Award™ See hospitals
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Dr. Donaldson's Reviews

Likelihood to recommend Dr. Donaldson

4.5
16 ratings, 15 with a written review
5 star
81%
81%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
6%
6%

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No problems
What went well
No results
What could be improved
No results
Helpful
Nov 21, 2024
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The doctor was informative and helped me explore additional resources
What went well
No results
What could be improved
No results
Helpful
Nov 15, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Nov 12, 2024
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Dr Donaldson is an amazing doctor. She is always very aware of my medical status and is thorough in her evaluation of my condition. I put my full trust and confidence in Dr. Donaldson. She is professional, caring and certainly well aware of my medical issue. Thank you Dr. Donaldson!
What went well
No results
What could be improved
No results
Helpful
Oct 08, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Aug 24, 2024
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I have already recommended Dr. Donaldson to my friend
What went well
No results
What could be improved
No results
Helpful
Jun 18, 2024
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Very good
What went well
No results
What could be improved
No results
Helpful
Jun 05, 2024
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Great! She was always very kind and friendly.
What went well
No results
What could be improved
No results
Helpful
May 10, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Mar 24, 2024
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Good
What went well
No results
What could be improved
No results
Helpful
Feb 27, 2024
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Always challenging finding qualified, compassionate, and personable provider. I specifically wanted to see Dr Donaldson because she is a DO. She took her time to listen to me, explain tests she wanted to conduct and why, and answered all of my questions. She was sitting when talking to me and wasn't standing with her hand on the door handle on her way out of the doo like I have experienced with so many overbooked clinicians. I would certainly recommend her if someone I know needs a neurologist.
What went well
No results
What could be improved
No results
Helpful
Feb 02, 2024
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My doctor was excellent
What went well
No results
What could be improved
No results
Helpful
Dec 24, 2023
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Excellent
What went well
No results
What could be improved
No results
Helpful
Dec 06, 2023
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Excellent experience
What went well
No results
What could be improved
No results
Helpful
Dec 05, 2023
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Dismissive of concerns
Seemed in a rush and was very dismissive of my concerns. Made me feel gaslighted. I have a background in clinical neuroscience and she was very condescending. After waiting months for appointment, the provider took 15 minutes to make a referral to a different specialist that has a wait list of 1 year. It was disrespectful to my time since I had previously called her office to see which specialist to see and they had advised me to see her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 28, 2023
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About Me

biography

Dr. Rachel Donaldson, DO is a clinical neurophysiologist in Richmond, VA. She is affiliated with medical facilities such as Bon Secours Memorial Regional Medical Center and St. Mary's Hospital. She is accepting new patients and telehealth appointments.
  • Clinical Neurophysiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Edward Via College Of Osteopathic Medicine Virginia

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Bon Secours - Neurology Clinic, Bremo

Bon Secours - Neurology Clinic, Bremo5855 Bremo Rd Ste 207 Richmond, VA 23226
1

Affiliated Hospitals

  • Bon Secours Richmond Community Hospital

    1500 N 28th St
    Richmond, VA 23223

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Bon Secours Memorial Regional Medical Center

    8260 Atlee Rd
    Mechanicsville, VA 23116
    Recipient of 23
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Bon Secours St. Francis Medical Center

    13710 St Francis Blvd
    Midlothian, VA 23114
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality