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Dr. Rachael Passmore, DO

Dr. Rachael Passmore, DO

Family Medicine*

Dr. Rachael Passmore, DO is a family medicine physician in Rochester, MN. She is affiliated with Mayo Clinic Hospital, Saint Marys Campus. She is not accepting new patients.

3.8 Star Rating
Based on 32 reviews 3.8 Star Rating (32 reviews)

Practice

200 1st St SW Rochester, MN 55905

At a Glance

  • Area of Expertise
    Dr. Passmore specializes in the area of Family Practice. See board certifications
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Passmore's Reviews

Likelihood to recommend Dr. Passmore

3.8
32 ratings, 14 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
3%
3%
2 star
3%
3%
1 star
25%
25%

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Knowledgeable, kind, attentive and compassionate. LOVE HER.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Irene S – Feb 21, 2023
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The positive reviews must be fake, my experience was exact opposite. Staff/physician was not friendly. Poorly run office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 18, 2022
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Dr. Evans and her nurse, Yanel, are the best! Yanel is easy going and makes you feel at ease. They listen and respond to messages pretty quickly. Even with my many questions, Dr. Evans answers them all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 22, 2020
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Dr. Evans is the best.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 03, 2020
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Never have a problem getting an appointment, and I can even book online or do a video visit with Dr. Evans. She takes time to listen to my concerns and suggest alternatives, explaining why she recommends a certain course of action. She also responds to email within 48 hours (usually less). No issues with wait time.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 30, 2020
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Dr. Evans is the best doctor I have ever had. She takes the time to listen and is very thorough. I’m extremely happy I found her and would definitely recommend her to all my family and friends.
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
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Dr Evans and her staff are the absolute worst physicians office; no I would not recommend! Lack compassion. They are difficult to get on the phone. They stack their appointments so there is ridiculously long wait times. However, if you are 5 minutes late they will turn you away BUT first they will have you wait for almost an hour in their lobby before they tell you they can't see you cause you were late! This is after calling them to notify you'd be 5 min late and they tell you no problem!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 17, 2018
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Would not recommend this office. Make sure to request a copy of your medical records to review. I had to request a correction as there were some incorrect information. They did correct the issue but after several unnecessary calls. Nobody seems to know what they are doing, management included. Horrible horrible place. Would not trust my care to them. They do not care about their established patients only interested in obtaining more new patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 16, 2018
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Dr. Evans is the absolute best doctor I've ever had. My fiance and I have been going to her for a few years now, and I refuse to go anywhere else. She's extremely friendly, personable, and very respectful. She takes the time to listen to you and understand your situation, and provides a care plan that best suits your lifestyle. I can not recommend her highly enough. She's the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dallas, TX – Oct 05, 2017
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I really like Dr. Evans and highly recommend her. She is extremely friendly and takes plenty of time for our visits. I appreciate never feeling rushed when I see her. She really cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Atlanta, GA – Aug 04, 2017
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Dr Evans is great! She helps with a problem if you come to her with the problem. I wouldn't say diagnoses is her strong point but she can fix things if you work together. The worst thing though is her office. It is run so poorly. You will never get a call back if you leave a message. If you get through to a nurse, they speak down to you and will not answer questions over the phone. Having a prescription called in for an illness Afterhours is unheard of with this office. Don't expect help!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Rahs in Dallas, TX – Jan 01, 2017
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Rachel Evans is possibly the worse doctor I've had as a physician. No physician would offer congratulations to a patient when informed that a disease has spread to another part of their body but Dr. Evans did. Every doctor calls when they notice the patient blood work is off. Not Dr. Evans. Medications that were needed she refused. Calling the office I was placed on hold for 25 minutes, two hang up, and still no call from the administrator. Yet, Dr. Evans mailed out a letter of withdrawal.
What went well
  • Office environment
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Margaret in Arlington, TX – Nov 29, 2016
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My husband visited De. Evans for the first time today and was pleased with the amount of time it took to get him in and out of the office!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dallas, TX – Jun 03, 2016
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Dr. Evans has been a very excellent doctor, very patient with a stubborn and difficult patient (me), and supportive of circumstances, needs, and health goals. She can explain things in levels from extra technical to simple dummy talk. I generally hate going to the doctor, but she's very ok. I have recommended her, and will continue to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Bryan in Dallas, TX – Jan 21, 2016
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About Me

biography

Dr. Rachael Passmore, DO is a family medicine physician in Rochester, MN. She is affiliated with Mayo Clinic Hospital, Saint Marys Campus. She is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Moines University

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

office200 1st St SW Rochester, MN 55905
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 6:00pm
    • Tue: 7:00am - 6:00pm
    • Wed: 7:00am - 6:00pm
    • Thu: 7:00am - 6:00pm
    • Fri: 7:00am - 6:00pm
    • Sat: 7:00am - 12:00pm
    • Sun: open 24 hours
  • Directions

Affiliated Hospitals

  • Mayo Clinic Hospital, Saint Marys Campus

    1216 2nd St SW
    Rochester, MN 55902
    Recipient of 56
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    88%
    Patients would recommend the hospital to friends and family

    23% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality