Dr. Phyllis Owusu-Griffin, MD
Internal Medicine*
15+ years of experience
Dr. Phyllis Owusu-Griffin, MD is an internist in West Springfield, MA and has over 15 years of experience in the medical field. She graduated from Thomas Jefferson University in 2007. She is affiliated with medical facilities Baystate Medical Center and Baystate Noble Hospital. She is not accepting new patients.
4.6 Star Rating
Based on 22 reviews 4.6 Star Rating (22 reviews)
Baystate Medical Practices - West Side Adult Medicine
46 Daggett Dr West Springfield, MA 01089Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Clean Hospital
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Dr. Owusu-Griffin's Reviews
Likelihood to recommend Dr. Owusu-Griffin
4.6
22 ratings, 19 with a written review
| 5 star | 82% | 82% |
| 4 star | 9% | 9% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 5% | 5% |
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Always a good, professional and friendly experience.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 23, 2024
We are so happy to hear it was a positive... Read More
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Outstanding service every time. Been going there for at least 30 yrs. Would never change providers.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 02, 2024
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I like our primary care. I think she is a very caring person . And recommends when you should see another specialist. I usually go thru Va but glad I have this primary care Dr.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 26, 2024
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Very good
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 20, 2024
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The nurse was very nice and caring.Dr Owusu is always caring and listens.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 24, 2023
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The care received is efficient, kind and thorough.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 21, 2023
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She's a very caring person
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 23, 2023
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Provider made assumptions about ny concerns. She didn't make questions to understand the cause. Did not provide recommendations but only ones based on what she assumed was the cause. I told her I was having knee and neck pain. She didn't check or asked more questions to understand what exactly was going on. Very dismissive to my concerns. Waste of my time!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
Helpful
Sep 19, 2023
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My Doctor is very easy to talk to and I wouldn't want anyone else
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 22, 2023
We are so happy to hear it was a positive... Read More
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Wonderful PCP and wonderful staff
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 22, 2023
We are so happy to hear it was a positive... Read More
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As always everyone was amazing and professional.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 22, 2023
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EXCELLENT HEALTHCARE COURTEOUS & THOUGHTFUL
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 13, 2023
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The visit went just fine. Dr. Griffin has been my PCP for a number of years. I think she does and excellent job.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 07, 2023
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Doctor owusu always is very caring about how I feel and always gives me help with what I need
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
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I been trying to get a answer on why I have so much pain and will like a diagnose on what my be the problem. I was able to leave wit a couple of referrals to find out what kind of problems I have.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 11, 2023
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Very happy with my doctor & associates.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Mar 30, 2023
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With each and every visit I'm treated with respect, and all people involved are just great, I have a ton respect fro all involved.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Feb 16, 2023
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Everything was fine
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Feb 16, 2023
We are so happy to hear it was a positive... Read More
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Dr Owusu is phenomenal. She is smart and on top of issues with solid plans etc
What went well
No results
What could be improved
No results
Helpful
Jan 23, 2023
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Leave a review
How was your experience with Dr. Owusu-Griffin?Overall Patient Satisfaction
22responses
Likelihood of recommending Dr. Owusu-Griffin to family and friends is 4.590909 out of 5
About Me
biography
Dr. Phyllis Owusu-Griffin, MD is an internist in West Springfield, MA and has over 15 years of experience in the medical field. She graduated from Thomas Jefferson University in 2007. She is affiliated with medical facilities Baystate Medical Center and Baystate Noble Hospital. She is not accepting new patients.Internal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Thomas Jefferson University
Medical School, 2007
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Baystate Medical Practices - West Side Adult Medicine
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home1% lower than the national average
80%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 11
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home72%Patients said that doctors always listened to them and explained things well4% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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