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Dr. Phoebe Lu, MD

Dr. Phoebe Lu, MD

Dermatology*
15+ years of experience

Dr. Phoebe Lu, MD is a dermatologist in Parsippany, NJ and has over 15 years of experience in the medical field. She graduated from New York University in 2006. She is affiliated with medical facilities Morristown Medical Center and Riverview Medical Center. She is accepting new patients and telehealth appointments.

3.1 Star Rating
Based on 12 reviews 3.1 Star Rating (12 reviews)

Practice

199 Baldwin Rd Parsippany, NJ 07054
Telehealth available
(973) 335-2560

At a Glance

  • Area of Expertise
    Dr. Lu specializes in the area of Dermatology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
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Dr. Lu's Reviews

Likelihood to recommend Dr. Lu

3.1
12 ratings, 12 with a written review
5 star
42%
42%
4 star
8%
8%
3 star
0%
0%
2 star
17%
17%
1 star
33%
33%

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Great Doctor
Dr. Phoebe Lu is a very responsible, knowledgeable, and professional Doctor. During my recent visit, no rush, I was not only satisfied with her diagnosis, but she is very patient listening and answering all my questions that I concerned. Recommend Doctor Lu
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 14, 2025
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Great Doctor
Went there for !an emergency today. First time meeting this dermatologist. I have been to several over the years and she stands out as one of the best. She had a great bedside manner and did everything to relieve my immediate pain, which was an 8, in the gentlest way possible. She is very knowledgeable and did not rush at all, and i am very glad to say the procedure worked so far anyway, leaving the office with virtually no pain. Thank you Dr LU!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 14, 2024
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Extremely professional and knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C Dodson – May 17, 2024
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Rushed out of the room while I was still asking questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 18, 2024
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Very professional and attention to detail is the best , explanation ?? patience, an knowledge
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lawrence N Diggs – Mar 07, 2024
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Unprepared
Failed to review my chart to assess tumor size and aggressiveness prior to scheduled surgery. Day of surgery, obviously the first time she laid eyes on the tumor, refused to perform Mohs, making the obviously bogus claim that she might not have enough lidocaine, and there might be too much bleeding. She then beat a hasty retreat. I was left in the exam room with no one to follow up. I called in a medical assistant, requested the doctor Rx something for the extreme pain I was experiencing. Dr. Lu, via the assistant, refused. From the moment Lu departed the room, I could here her and staff members in the adjacent room laughing it up - party time while I was almost paralyzed with pain. Incompetence + insensitivity = not fit to practice medicine
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
HP – Mar 27, 2022
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Dr. Phoebe Lu is always professional and warm. I had an appointment this past week. The appointment was "on time". Dr. Lu reviewed some things from the prior year and rechecked areas from that time. She communicates any and all procedures, tells you what to expect and follows through. These are challenging times and Dr. Lu takes universal precautions.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Ritz – Feb 12, 2022
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Similar to previous negative issues. Her social kills are such that it is not surprising she does not have her own practice. She is most likely an excellent surgeon, however because she is basically a independent contractor for various dermatology groups, don't expect any kind of personalized follow up. In my case, by virtue of (more than likely) not taking the time to review the tumor size presented on my previous visit to this office, on the day of surgery, she announced it was too large for her to excise, which was a good call, but her abrupt manner, intelligence insulting explanation, merged with beating a hasty retreat out of the exam room, and refusal to Rx anything to relieve the unrelenting pain associated with an open infected biopsy wound, confirms my opening statement.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
HP – May 25, 2021
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Sorry to say I had a similar experience as others. Dr. Lu was nice, friendly, and she couldn't get out fast enough! Came home and went googling to get better info on the procedure she had done and how I should be taking care of it as it heals. Finally called and spoke to her PA who provided much better info. She was very helpful and kind and also answered pertinent questions/concerns re future treatments which the doctor did not - and it only took 2 minutes of her time! Doctor also gave me a sample of Tretinoin with NO directions and no indication of whether I should even use it at all. I do plan to return to the office, but seeing a different physician.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 10, 2020
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She is delightful pleasant thorough and gentle. Have been using her for years absolutely recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 08, 2018
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Although I wasn't necessarily presenting with a disease or problem, I did have several questions about my hair loss and Dr. Lu couldn't have spent more than 3-4 minutes with me. She was edging towards the door with her hand on the door while I was still asking questions, then wrote me a prescription without explaining what it was. I had to ask for further clarification from the nurse that later came in. Overall, the visit was extremely rushed and I left with no more clarity than when I entered.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
PG – Jul 13, 2018
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Dr Lu was ok. She rushed through my check up and didn’t address the issues I intended. This office treats patients like robots, there is no patient care. I will be finding a new dermatologist.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Morristown, NJ – Nov 03, 2017
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Leave a review

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Know Before You Go

About Me

biography

Dr. Phoebe Lu, MD is a dermatologist in Parsippany, NJ and has over 15 years of experience in the medical field. She graduated from New York University in 2006. She is affiliated with medical facilities Morristown Medical Center and Riverview Medical Center. She is accepting new patients and telehealth appointments.

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University Medical Center

    Residency Hospital, 2010

  • New York University Medical Center

    Internship Hospital, 2007

  • New York University

    Medical School, 2006
American Board of Medical Specialties®
American Board of Dermatology®
- 
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Cantonese

  • Cantonese

  • Chinese

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Locations

Practice

Dermatology Associates of Morris199 Baldwin Rd Parsippany, NJ 07054
1

Affiliated Hospitals

  • Morristown Medical Center

    100 Madison Ave
    Morristown, NJ 07960
    Recipient of 55
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback

  • Riverview Medical Center

    1 Riverview Plz
    Red Bank, NJ 07701
    Recipient of 20
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality