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Dr. Phillip Wells, MD

Dr. Phillip Wells, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Phillip Wells, MD is a head & neck surgery otolaryngologist in San Clemente, CA and has over 30 years of experience in the medical field. He graduated from SAINT LOUIS UNIVERSITY / HEALTH SCIENCES CENTER in 1990. He is affiliated with Providence Mission Hospital Mission Viejo. He is accepting new patients and telehealth appointments.

3 Star Rating
Based on 28 reviews 3 Star Rating (28 reviews)

Head and Neck Associates - San Clemente

675 Camino de los Mares Ste 420 San Clemente, CA 92673
Telehealth available
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Dr. Wells' Reviews

Likelihood to recommend Dr. Wells

3.0
28 ratings, 9 with a written review
5 star
46%
46%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
46%
46%

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Great doctor!
Dr. Wells has always been professional, addressed my issues and helped to resolve them. The staff has been efficient, welcoming and helpful. I highly recommend Dr. Wells.
What went well
No results
What could be improved
No results
Helpful
Dec 02, 2024
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Fantastic doctor
I was concerned about my husbands condition and he got us in right away. Performed an almost painless biopsy and took the time to discuss my husbands problem and answer our questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 13, 2024
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professional, knowledgable...and treats patients with utmost respect and care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 02, 2021
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Horrible is an understatement This doctor honors himself with a bunch of titles and in his front office a woman some Indian Mexican a low-grade rude careless woman that will shove you in a cubical with no air and have you wait an hour and if you complain she tells you rudely she has no idea how much longer you have to wait and if you don’t want to wait more you can leave what a low class doctor to have such low life for front office.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Feb 02, 2021
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Our son (7 yrs old) is a patient of Dr. Wells. He has been magnificent. Or son is now cured. I was 90% deaf in my L ear due to recent respiratory infection. 3 weeks duration. In the midst of COVID19 Dr. Wells saw me next day. BOTH my ears are now perfect. He was convivial friendly efficient and I simply cannot fault him
What went well
No results
What could be improved
No results
Helpful
Donnie Burns – Apr 03, 2020
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He treated me like I was stupid. He talked over me and wouldn't listen to my history. He will perform unnecessary procedures on his referring physician buddies, but won't do necessary ones on non-physician patients, quoting "reasons" that do not reflect his judgment with physician friends.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Aug 09, 2019
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Absolutely terrible experience! Not only was Dr. Wells arrogant and rude, but he totally misdiagnosed my condition. When I tried to change to another doctor within the practice group I was not accommodated. Find a different practice and avoid the disappointment and chaos that I was caused.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Diana Chesterfield in San Juan Capistrano, CA – Feb 16, 2017
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We drive 80 miles for my daughter to see him. We have seen 7 ENTs before him. He is the only one to adequately address the issue. If I could give him 12 stars I would
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Liz in Carlsbad, CA – May 15, 2016
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Dr Wells is a terrific Doc....very skilled with excellent bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Duke Hale in Costa Mesa, CA – Apr 13, 2016
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About Me

biography

Dr. Phillip Wells, MD is a head & neck surgery otolaryngologist in San Clemente, CA and has over 30 years of experience in the medical field. He graduated from SAINT LOUIS UNIVERSITY / HEALTH SCIENCES CENTER in 1990. He is affiliated with Providence...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Health Sciences Center

    Medical School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Head and Neck Associates - San Clemente

Head and Neck Associates - San Clemente675 Camino de los Mares Ste 420 San Clemente, CA 92673
1

Affiliated Hospitals

  • Providence Mission Hospital Mission Viejo

    27700 Medical Center Rd
    Mission Viejo, CA 92691
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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See all Otolaryngologists in San Clemente, CA