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Dr. Phillip Song, MD

Dr. Phillip Song, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Phillip Song, MD is a head & neck surgery otolaryngologist in Boston, MA and has over 20 years of experience in the medical field. Dr. Song has extensive experience in Upper Respiratory Conditions. He graduated from Tufts University School of Medicine in 2000. He is affiliated with Massachusetts General Hospital. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 51 reviews 4.5 Star Rating (51 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available
(617) 573-3557

Dr. Song is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Song specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
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Dr. Song's Reviews

Likelihood to recommend Dr. Song

4.5

51 ratings, 38 with a written review
5 Star
88%
88%
4 Star
0%
0%
3 Star
0%
0%
2 Star
2%
2%
1 Star
10%
10%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
RONALD BLAIR – Apr 07, 2025
Hi Ronald, thank you for posting a positive...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2025
Dr. Song's Reply –
Hi, thank you so much for your positive comments!
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stella Joy – Feb 01, 2025
Dr. Song's Reply –
Thank you for the positive review, Stella!
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Lavin – Oct 14, 2024
Hi Susan, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
SS – Oct 14, 2024
Hello, we’re sorry to hear about your experience....Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
No results
What could be improved
No results
Helpful
May 28, 2024
Hello, we’re sorry to hear about your experience....Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 18, 2024
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl – Apr 26, 2024
Dr. Song's Reply –
Thank you for your feedback, Cheryl.
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Amanda – Jun 11, 2023
Hi Amanda, thank you for taking the time to share...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Carmel K. – Apr 10, 2023
Thank you so much for your outstanding review,...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Mimi – Apr 08, 2023
Thank you for sharing your positive experience!...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Mike M – Mar 31, 2023
Hi Mike, thank you for taking the time to provide...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Samantha – Feb 05, 2023
Hi Samantha, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fr. Jay Finelli – Oct 18, 2022
Thank you for sharing your positive experience...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 06, 2022
Dr. Song's Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Aug 23, 2022
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Georgia G – Jun 10, 2022
Hi Georgia, thank you for your kind words about...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 14, 2022
Thank you for sharing a review about the care you...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2021
Thank you for taking the time to share a review....Read More
×Post a ResponseAre you Dr. Phillip Song, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joan – Nov 19, 2021
Hi Joan, thank you for taking the time to share...Read More
×Post a ResponseAre you Dr. Phillip Song, MD?

Leave a review

How was your experience with Dr. Song?

Know Before You Go

About Me

care philosophy

Dr. Phillip Song is a fellowship-trained laryngologist (throat doctor) at Mass. Eye and Ear. He treats patients with voice and swallowing disorders.

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts University School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Song is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Eczema

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Affiliated Hospitals

    • Massachusetts General Hospital

      55 Fruit St
      Boston, MA 02114
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      86%
      Patients would recommend the hospital to friends and family

      21% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality