Dr. Paul Maurer, MD

Terrible experience. I was scheduled for cataract surgery at 11:30; rescheduled for 1 while I was on my way from Islamorada. Several others waiting that were 2-3 hours late. I should have known better after my office appointment. That waiting room was packed also and the office was poorly organized.

Dr. Maurer could not have been more courteous, understanding and professional. I have lived here over 25 years and was told by many friends to use Dr. Maurer. The entire experiences at each office visit and surgeries were quite a surprise. What a great experience!

Great Dr Great staff

Originally dated 11 May, 2020 I can't say enough bad things. First they don't answer the phone. When they do and you can get in, there's 'attitude'. I had a stye. They gave me Keflex and drops, said to come back in 2 wks if it isn't better. Iphoned in 2 wks was told he refused to see anyone said call back in 2 more weeks. I phoned then a week ago. Gave me appt for today, 5/11. Phoned today to confirm since they hadn't. Told me appt isn't til 6/1. I told them appt was made on speaker phone and I have a witness. They had someone call me back. Then the truth was revealed. He didn't want to do a procedure today. I asked why I wasn't informed and they told me (get this) "You got lost in the sauce".They told me that it's not about me - it's about THEM. Most unprofessional people I've ever seen. THEN the same woman phoned on 28 May to confirm June 1 appt. I was shocked that they don't keep better records than that. Don't go there unless you enjoy abuse.

We are snowbirds who like spending our winters in Key West. Dr Maurer saw me on an emergency basis and I am so appreciative! I recently had cataract surgery at home in Missouri and was having a complication. Dr. Maurer did a thorough exam and explained to me the complication. I will follow up with him in 3 weeks for a progress check.

After my first and only visit, I understood why this doctor had such a low Health Grade. It is more like a money machine dedicated to enriching the doctor than a MEDICAL office. The staff were totally unfriendly and their only concern was money. So was the doctor's. I walked out. There are other, better doctors everywhere.

Oct 2016 had serious blurring in right eye. Office in complex I go to recommend Maurer. Called & stated I had emergency & my problem. Women stated, opening almost 2 weeks away! "Also because you are a new patient." I accepted. Next day family stated to call back. Again I said emergency & problem. She had me come in 2 days later. NOT a busy place! Tech has me do ALL test for eye exam. Doc continues to ignore my problem & hands me Prescrip for glasses! I had detached retina! Then charged me $250!!