background
background
Dr. Paul D'Ambrosio, MD

Dr. Paul D'Ambrosio, MD

Spa Medicine*
35+ years of experience

Dr. Paul D'Ambrosio, MD is a spa medicine specialist in Concord, MA and has over 35 years of experience in the medical field. He graduated from Tufts University School of Medicine in 1988. He is affiliated with medical facilities such as Lahey Hospital and Medical Center, Burlington and Beth Israel Deaconess Hospital Plymouth. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 70 reviews 2.8 Star Rating (70 reviews)

At a Glance

  • Area of ExpertiseDr. D'Ambrosio specializes in the area of Internal Medicine. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 100 Best Hospitals Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

Experience Check

Search for experience in a specific area

Dr. D'Ambrosio's Reviews

Likelihood to recommend Dr. D'Ambrosio

2.8
70 ratings, 20 with a written review
5 star
41%
41%
4 star
0%
0%
3 star
7%
7%
2 star
4%
4%
1 star
47%
47%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Times have changed
I think back to when our family doctors knew our families and all the medical issues we faced. But times have forced change… and hands are tied by big insurance companies… regarding what they will and won’t pay for these days.I believe Paul is a great guy, but maybe suffers from some of that frustration. And it comes across as he doesn’t care or can’t help… The follow up is non existent. That is a problem for me… but it is not just him… the entire healthcare industry has becomes this way.That said Mary and the other staff are very on top of things. Mary has personally followed up with me and helped me with my medical issue more than anyone in 20 years. I cannot say enough great things about her… she really cares and proves it by the follow up calls.So I would not suggest throwing the baby out with the bathwater… If Paul seems distant… and you are not sure about how you feel about that… Talk to Mary… She is really great in any situation!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
May 10, 2024
×Post a ResponseAre you Dr. D'Ambrosio?
Surprised at these Reviews
I have been,a patient of,Dr. D'ambrosio for about 8 years. I have a difficult medical history, but Dr. D'ambrosio took me on and has always been there for me. He is an excellent physician. I don't know how a physician who cares so much about his patients would get such bad reviews. By the way, his staff are wonderful. I guess social media is a double edged sword.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rod. Townsend – Jan 24, 2024
×Post a ResponseAre you Dr. D'Ambrosio?
Disgusted! He told my 90 year old mother, who has been a patient for years, that he could no longer be her doctor. The reason was that he didn’t see her enough. He didn’t provide her with any recommendations on another doctor. She left the office in shock and is now tasked with finding a new doctor. He should be ashamed of himself.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Feb 02, 2020
×Post a ResponseAre you Dr. D'Ambrosio?
I've been relatively satisfied with the nurse practitioner but recently had the most unpleasant experience of my life with a health care "professional." A week ago, I came down with a sinus infection. I saw the nurse practitioner and was prescribed a 5-day Z-pak. Over the 5 days, I improved slightly. Then, several days after the treatment, I got much worse. When I realized the situation, it was, unfortunately, Christmas night. I called the answering service, hoping the on-call Dr. would be kind enough to call in a prescription. Dr D, who was on call, did take the time to call me back. He said: "Do you know what day it is? Do you know what time it is? The office opens at 9am tomorrow." When I reiterated my situation, he repeated himself and hung up. I find this behavior unprofessional to put it mildly. After searching online, it seems this kind of behavior is not an isolated incident. Beware if he is your Dr, and your are ill at a time he finds inconvenient.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Not Pleased – Dec 26, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
Dr. D'Ambrosio is a personable, articulate and 'to the point' Dr. My husband and I have some medical challenges, which he and his team navigate us through, with the direction and resources necessary to get us to our goal.....wellness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Glenn and Sandra Ehwa – Jul 25, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
Considerate, caring and competent reflects not only Dr. Paul D' Ambrosio but also his entire practice and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim Matesanz in Maynard, MA – Feb 27, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
Recently switched my primary care to Dr. D'Ambrosio and couldnt be more thrilled with care i've received from him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeff in Westminster – Feb 26, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
I watched Dr D’Ambrosio severely mishandle my mother’s life threatening medical conditions. He is highly unprofessional, lackadaisical and a jokester, not things that I look for in a primary care physician. This doctor has patience because of who he is, who his brother is and the town he lives in but that’s it. Do yourself and your love ones a favor and see somebody else. His old-school methods are outdated and dangerous.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Loved One in Concord, MA – Feb 02, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
A caring, personable, and experienced physician who brings great skill and commonsense to healthcare. His approaches are practical and take into consideration the specific situation of the patient. Surrounding him is a great team focused on providing the best care and service possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C Gilliam in Sudbury, MA – Jan 25, 2019
×Post a ResponseAre you Dr. D'Ambrosio?
Jeanette at the front desk obviously hates her job and in general the front desk staff is awful and very rude. Hope you won’t have an emergency because nothing seems important enough to them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Mar 29, 2018
×Post a ResponseAre you Dr. D'Ambrosio?
I have been a patient of Dr D’Ambrosio the better part of 25 years, always feel welcome at his office whether I’m there for a check up of sick visit. The staff is always professional and courteous
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
B in Billerica – Jan 08, 2018
×Post a ResponseAre you Dr. D'Ambrosio?
I have had Dr. D for over 25 yrs I love him.. He has always been there for me.. If I have a problem with staff I tell him.. He is a wonderful doctor...... I try to always talk with Dawn when I call & she is awsome... So for anyone having problems with the staff tell Dr. D there name...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lynn in Pepperell, MA – Dec 07, 2017
×Post a ResponseAre you Dr. D'Ambrosio?
Doctor was accommodating and helpful. Provided care with out over reaching. I don't generally like going to a Doctor and Dr. D'Ambrosio was reassuring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
GM in Carlisle, MA – Jan 27, 2017
×Post a ResponseAre you Dr. D'Ambrosio?
It feels like he just goes through the motions to get through the appointment. I don't feel like he has any interest in really understanding or helping me with my health and the care I need.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Dec 12, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
Dr. D'Ambrosio's office has seen a turnover of a number of staff in the past year. Peggy, the nurse practitioner, who received praise from another reviewer has left the practice. Office personnel haven't been trained to deal with a population of elderly sick people, and as a result I find my experiences with them almost always produce negative encounters. I have no trust that my diagnosis is accurate and I plan to find another doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Acton, MA – Sep 29, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
The staff are lazy and rude and do not want to help you , three different times while calling for an appoint I couldn't even get one they tried to pawn me off other places and made me feel as I was over reacting . You can never get in to actually see Dr D , and when you do your rushed .. And the new people are inadequate ..and rude !
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Dee in Sudbury Ma – Jul 15, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
Awful awful awful. Find someone else before you waste your time with this terrible practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
John in Concord ma – Jul 08, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
Wish I could give 0 stars. Administrative staff is unpleasant, uncaring and apathetic. Changed primary care doctors after 3 visits over 7 months. Would strongly recommend finding someone else, plenty better available in the area.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Chris in Acton MA – Jul 08, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
I have been with Dr. D'Ambrosio for almost 10 years now, at no point feeling pleased with the quality of care I have received. Particularly in the last couple of years, when I don't even see him, but a nurse. It's pretty shocking how little concern and care they show. I would not recommend this practice to anyone. I just had another really sub-par experience, which has prompted me to finally find a new doctor.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Concord, MA – Mar 31, 2016
×Post a ResponseAre you Dr. D'Ambrosio?
Unimpressed with desk staff and practitioners. Thorough assessments have gone by the way side and indifference seems to have set in. I've been there twice recently and left feeling completely frustrated with the lack of concern for my health. I will not be returning.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Mar 17, 2016
×Post a ResponseAre you Dr. D'Ambrosio?

Leave a review

How was your experience with Dr. D'Ambrosio?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

care philosophy

We are here to take care of what matters most, you. Lahey Health offers access to board-certified specialists in nearly every medical specialty and more than 75 primary care practices in over 30 communities providing you with the full continuum of care, all close to home.
  • Spa Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Elizabeths Medical Center

    Internship Hospital, 1989
  • Tufts University School Of Medicine

    Medical School, 1988
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Italian

Affiliated Hospitals

  • Lahey Hospital and Medical Center, Burlington

    45 Mall Rd
    Burlington, MA 01803
    Recipient of 41
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Emerson Hospital

    133 Old Road To 9 Acre Cor
    Concord, MA 01742
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Beth Israel Deaconess Hospital Plymouth

    275 Sandwich St
    Plymouth, MA 02360

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality