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Dr. Norman Chapman, MD

Dr. Norman Chapman, MD

Child & Adolescent Psychiatry*
35+ years of experience

Dr. Norman Chapman, MD is a child & adolescent psychiatrist in Deerfield, IL and has over 35 years of experience in the medical field. He graduated from Medical College of Pa in 1985. He is affiliated with medical facilities Advocate Lutheran General Hospital and Northwestern Medicine Lake Forest Hospital. He is accepting new patients and telehealth appointments.

3 Star Rating
Based on 21 reviews 3 Star Rating (21 reviews)

Practice

420 Lake Cook Rd Ste 115 Deerfield, IL 60015
Telehealth available

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Dr. Chapman's Reviews

Likelihood to recommend Dr. Chapman

3.0
21 ratings, 7 with a written review
5 star
43%
43%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
43%
43%

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Awful secretary and wait times
I saw Dr. Chapman for many years and he helped me find the right medications. He's a quirky doctor who really knows his stuff. Beyond that, there wasn't much to rave about. My biggest qualm was his secretary, Dee. She has horrendous bedside manner and awful bookkeeping skills. She brought me to tears on a phone call just trying to book an appointment. She incorrectly billed my insurance for YEARS. Furthermore, every in-person appointment I had was a 30-60 minute wait time. Virtual meetings were even worse - one time he called me 3 hours later.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Feb 05, 2025
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He's a pill Pusher for the pharmaceutical company
I went and saw him for over a year was sent there by Lutheran General children's psychiatric facility I never stayed on one pill longer than a month. which is completely irresponsible practice for psychological medication it takes at least a month for it to start working. I could tell my pill was working fine and he would put me on the new up and coming pill that they said worked for depression. He's using your kids as guinea pigs for pharmaceutical companies.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
James – Oct 16, 2024
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I don’t trust him
Dr. Chapman doesn’t inspire confidence. He has worked with my daughter for years and the end result is his medications don’t work. She does much better with her talk therapist.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tim J. – Aug 06, 2024
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My son saw Dr. Chapman for over a year. He disclosed private information to me in a session where I was present and violated my sons trust. We have filed a complaint with the Illinois Department of Professional Regulation. This man is not to be trusted.
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Aug 02, 2021
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Easy going doctor who listens well, takes great patient notes. He asks pertinent questions that help him to know his patients so that he may get to know his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Andy in Crystal Lake, IL – Apr 07, 2018
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Dr. Chapman has put me back on the path of living without PTSD, major depression, suicidal thoughts. I started to see him in 2006, when my psychologist realized that due to a major trauma in my life, Yes, at times you do have to wait. From the first time you go in, Deanna who runs the office, informs you since the Dr. has a large child and adolescent practice, if he in in the middle of an important issue with the child, he doesn't break until that issue is properly handled. I applaude that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
The Divine Miss M in Elk Grove Village, IL – Jan 23, 2018
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Dr. Chapman is a pill dispenser and lacks any appreciable therapeutic abilities. His assistant is rude and unresponsive--phone calls are virtually never returned. My recommendation is to avoid this doctor at all costs.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Wheeling, IL – Apr 25, 2017
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Know Before You Go

About Me

biography

Dr. Norman Chapman, MD is a child & adolescent psychiatrist in Deerfield, IL and has over 35 years of experience in the medical field. He graduated from Medical College of Pa in 1985. He is affiliated with medical facilities Advocate Lutheran General...read more

  • Child & Adolescent Psychiatry

  • Forensic Psychiatry

  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Inst For Juvenile Rsch University Of Il Chicago

    Fellowship Hospital, 1990

  • Lutheran General Hospital

    Internship Hospital, 1986

  • Medical College Of Pa

    Medical School, 1985

  • Wesleyan University

    Undergraduate School, 1976
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Child & Adolescent Psychiatry
- 
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Norman Chapman M D & Associates S C.420 Lake Cook Rd Ste 115 Deerfield, IL 60015
1
(847) 940-0340
See all Adolescent Psychiatrists & Pediatric Psychiatrists in Deerfield, IL