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Dr. Nishi Shah, MD

Dr. Nishi Shah, MD

Ophthalmology*

Dr. Nishi Shah, MD is an ophthalmologist in Phoenix, AZ. She is affiliated with medical facilities such as UF Health Shands Hospital and Chandler Regional Medical Center. She is accepting new patients.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Practice

3815 E Bell Rd Ste 2500 Phoenix, AZ 85032

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Dr. Shah's Reviews

Likelihood to recommend Dr. Shah

3.4
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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I trust Dr. Nishi M. Shah completely.
I feel extremely fortunate to have, and continue to receive care from Dr. Shah at both the Phoenix and Chandler, AZ locations. My situation was an emergency. I was able to get an appointment the next day that was set up for me by my optometrist. I found Dr. Shah to be brilliant and compassionate with her care, she created a care plan that has eased my anxiety. Her bedside manner is exceptional!Currently my vision is improving but not sure if it will ever be the same but she did tell me of a plan she has if it does not whenever the inflammation and infection are completely healed. I thank my lucky stars for her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BrdLdy – Jul 20, 2024
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Wow what a great, caring doctor
We were recommended to see Dr Shah by one of her friends who worked in a different specialty in a different company. She specializes in cornea related issues and my husband’s needs were very urgent. She made a hole in her calendar and saw him the next morning. She was gentle, kind, caring and struck the right balance with him who, amongst other issues, has mid stage Alzheimer’s too and needed to be frequently reminded what she needed him to do during her exam. Within 5 minutes she had examined his ulcerated cornea, and then treated it, 5 days later, over the weekend, he was in extreme discomfort and distress. She came into the office and was just as sweet and kind and reapplied his treatment, while giving us the positive news that his eye was healing well. We saw her again today for a scheduled follow up and again she confirmed that the healing was going well. In this day and age of poor and distracted docs and access to care issues we highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lynda from Scottsdale – Jul 12, 2024
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Dr Shah has the worst bedside manner as well as a severe lack of empathy for her patients
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Desertsnow – Apr 16, 2023
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Office staff unreliable
Dr Shah is fine but the office staff is questionable at best. They dropped the ball at every stage and I have decided that I will not be getting my cataract surgery in their office. If the doctors cannot control their staff than I don't trust them with my eyes.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 29, 2023
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Extraction of upper right wisdom tooth.
From the beginning of my appointment to the end of of my extraction my experience was excellent, and I highly recommend Dr Shah and his wonderful staff from the front desk to the consultation and the surgical staff. I had the best of care, and even received a call after hours to see how I was doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Pedone – Aug 13, 2022
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About Me

biography

Dr. Nishi Shah, MD is an ophthalmologist in Phoenix, AZ. She is affiliated with medical facilities such as UF Health Shands Hospital and Chandler Regional Medical Center. She is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail3815 E Bell Rd Ste 2500 Phoenix, AZ 85032
1

Practice

Office9185 W Thunderbird Rd Peoria, AZ 85381
2

Practice

Phoenix Children's1919 E Thomas Rd Phoenix, AZ 85016
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 5:00pm
  • Directions

Practice

Office1100 S Dobson Rd Ste 120 Chandler, AZ 85286
4

Affiliated Hospitals

  • St. Joseph's Hospital and Medical Center

    350 W Thomas Rd
    Phoenix, AZ 85013
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Mercy Gilbert Medical Center

    3555 S Val Vista Dr
    Gilbert, AZ 85297
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • UF Health Shands Hospital

    1600 SW Archer Rd
    Gainesville, FL 32610
    Recipient of 18
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality