Dr. Nilay Desai, MD

Endocrinology, Diabetes & Metabolism*MaleAge 51

Endocrinology, Diabetes & Metabolism*

Dr. Nilay Desai, MD is a diabetes & metabolism endocrinologist in Rocky Mount, NC. Dr. Desai has extensive experience in Thyroid Disorders, Diabetes & Glucose Monitoring, and Osteoporosis & Screening. He is affiliated with medical facilities ECU Health North Hospital and Nash General Hospital. He is accepting new patients and telehealth appointments.

Dr. Nilay Desai, MD

Cleveland Clinic Akron

901 N Winstead Ave Rocky Mount, NC 27804
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Areas of Expertise
    Dr. Desai specializes in the areas of Diabetes, Metabolism & Endocrinology, Diabetes, Metabolism & Endocrinology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Desai's Reviews

Likelihood to recommend Dr. Desai

4.8
163 ratings, 126 with a written review
5 star
90%
90%
4 star
5%
5%
3 star
2%
2%
2 star
1%
1%
1 star
2%
2%

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He Listens
He always listens to my concerns and answers my questions in a way that I can understand. He is very personable and always has a smile on his face. I also like that I don't have to wait long to see him and his nurses and MAs are nice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2025
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Barb C
Dr DESAI has been my thyroid doctor for over 8 yrs now, and he still takes excellent care of my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2025
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I was called within minutes of my appointment time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 29, 2025
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Excellent!
Telehealth
List visit was just a checkup and meds adjustment but very friendly and thorough. Dr. Desai is an expert endo. He is detailed and very knowledgable. He found my cancer in 2019 when another endo missed it. He listens and is concerned. Top notch.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Molli – Dec 16, 2024
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Thyroid condition due to radiation
Dr. Desal bias affliction is visual
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Cofield Demery – Dec 15, 2024
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Always caring
Dr Desai always seems to have my best outcome in his care. I appreciate him being so thorough and yet explaining things in an easy to understand way. I highly recommend Dr. Desai.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CB – Dec 04, 2024
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Telehealth
I have been seeing Dr. Desai for about 8 or 9 years now & he is GREAT. You could not ask for a better provider. He is very knowledgeable and helpful with any questions or concerns you may have.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 04, 2024
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Dr Nilay Desai - A Trusted Health Professional
Dr Desai is very thorough and knowledgeable. He seems to be very concerned about his patients and takes up time to discuss your health. His nurse, Brittany, is very nice and helpful also. If you need an endocrinologist, I would highly recommend a visit with Dr Desai.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue Carpenter – Sep 26, 2024
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My visit with Dr Desai went very quickly today.
As always Dr Desai is thorough and pleasant when I visit him for my followup appointments. The nurse interviewing me was so friendly and professional as well. My visit today went quickly from start to finish.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 13, 2024
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PROFESSIONAL, THOROUGH, KNOWLEDGEABLE
Dr. Desai, impressed me from the start. He is friendly, knowledgeable, thorough, and professional. Dr. Desai took the time to explain about my condition and how to manage it. It was a great visit. I highly recommend Dr. Desai.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle – Aug 24, 2024
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Flexible,
Telehealth
Dr. Desai listened to me as a patient and was willing to work to find the best type of medication for my condition. In addition, on one occasion I was able to have a telehealth visit that kept me from having to reschedule my routine appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 10, 2024
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Dr.Desai explained my results, I understood .
Dr. Desai approaches you with compassion. He shows you a model so you can visualize what was found. Gives you understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Richardson – Aug 03, 2024
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Dr.Desai saw me within 5 mins of the nurse leaving the room after she completed checking my vitals. He asked me a couple of questions,did some hands on checks.then explained that I would need an additional test done at my next bloodwork appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 28, 2024
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First Visit went very well
Dr. Desai and all the staff there were very nice. The waiting room was virtually empty, as opposed to overcrowded like at my previous endocrinologist's office. The doctor seemed to be well aware of the latest insulin pump technologies and other diabetes products too. I was treated with respect, and when I was having trouble remembering how to make the suggested adjustment on my pump, he offered to do it for me! In my past (in another state), I was made to feel bad for not remembering something about my pump settings. It made me dread going to the quarterly visits. But Dr. D makes me happy to go back to make sure that my insulin therapy is optimally adjusted. After just one visit, I am happy to drive farther to see this doctor. I believe he is, and will be, worth it.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
T1-4Ages – Jun 28, 2024
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Dr. Desai is a great doctor.
Dr. Desai is a great doctor who cares about his patients. He takes time to explain things and answer questions. There is never a long wait. His staff is very friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2024
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Excellent Endocrinologist
Dr. Desai is excellent. He is caring and attentive. He works with each patient to create a customized care plan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R – May 04, 2024
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Absolutely
Very knowledgeable and has been my husband's doctor for a very long time. My husband's medical condition has been under control and well managed with his orders
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hill – Apr 27, 2024
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Not Happy
What stands out from my visit was that he spoke too fast and wasn't clear about my numbers from my labs. He accusingly asked me why I wasn't taking a medication, I told him my drugstore said they couldn't get it from the manufacturer. He said nothing and left the room to get a sample of a new medication. When recommending me to a nephrologist...prudent... I expressed my concern about having to take more time off work for another expensive doctor. His glib response was to say, 'It's cheaper than a new kidney.' I'm looking for another endocrinologist. His NP however was WONDERFUL and I'll miss her!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Looking for another doctor. – Mar 14, 2024
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Sense, knowledge, Care, Caution, Response
Exceptionally few physicians have anything close to the ideal combination of real skills above. Doctor Nilay Desai has ALL of these in abundance, and as such is a One-In-A-Million Practitioner!!! Knowledge with common sense, genuine care for patiets, meticulous caution for their absolute safety, true responive attention to each patient's emotional & psychological sense of safety, privacy, and full basic explanation of what steps are necessary to maintain and improve health are keys to Dr. Desai's care. Anything less is insufficient and unacceptable, but all too common from other doctors.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
BilboSnagen – Mar 01, 2024
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Dr Desai
Dr Desai is wonderful. He takes time to explain things, answer any questions & has a great personality. He's the BEST!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cynthia May – Feb 29, 2024
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About Me

biography

Dr. Nilay Desai, MD is a diabetes & metabolism endocrinologist in Rocky Mount, NC. Dr. Desai has extensive experience in Thyroid Disorders, Diabetes & Glucose Monitoring, and Osteoporosis & Screening. He is affiliated with medical facilities ECU...read more
  • Endocrinology, Diabetes & Metabolism

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Diabetes, Metabolism & Endocrinology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Cleveland Clinic Akron

Boice-Willis Clinic PA901 N Winstead Ave Rocky Mount, NC 27804
1

Affiliated Hospitals

  • Nash General Hospital

    2460 Curtis Ellis Dr
    Rocky Mount, NC 27804

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • ECU Health North Hospital

    250 Smith Church Rd
    Roanoke Rapids, NC 27870

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality