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Dr. Neil Williams, MD

Dr. Neil Williams, MD

Sleep Medicine*
35+ years of experience

Dr. Neil Williams, MD is a sleep medicine internist in Irving, TX and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1987. He is affiliated with Baylor Scott & White Medical Center-Irving. He is accepting new patients.

3 Star Rating
Based on 21 reviews 3 Star Rating (21 reviews)

Practice

400 W Lyndon B Johnson Fwy Ste 360 Irving, TX 75063

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Dr. Williams' Reviews

Likelihood to recommend Dr. Williams

3.0
21 ratings, 12 with a written review
5 star
48%
48%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
43%
43%

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Great doctor
I have had a great experience with Dr. Willams in my sleep apnea condition. He made it easy to contact and to get an appointment when needed.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda – Oct 08, 2024
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Dr. Williams is amazing!
Dr Williams performed a 4 hour sinus surgery on me in 2018. My sinus was completely blocked. The surgery went very well and recovery was easy. Dr. Williams saved my life! His assistants and staff are outstanding. I highly recommend Irving Coppell ENT and Dr Williams.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doug Smith – Jul 18, 2024
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surgery
Dr. Williams and his Team made me really feel comfortable. Before and after Surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sam – Jun 21, 2023
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Dr. Williams is an ENT with Baylor and as such treated me for sudden hearing loss. He seemed to blame me for not recognizing that my plugged ear sensation wasn’t caused by my almost annual seasonal allergies symptom and that I should have seen him sooner so he could begin steroid treatment. When he administered the steroids via injection into my eardrum, I can’t understate the pain I felt, which I expressed. He acted surprised that the pain gel he’d applied didn’t work but carried on. This was the case for all three injections, never once did he change his approach to try to reduce the pain or determine why the pain medication wasn’t working. He even seemed to think it was amusing sometimes to blame it on his assistant. Later he had to work on the other eardrum and the gel worked perfectly so I know it wasn’t any resistance to the medication. I finally wised up and went to a different ENT for the remainder of my treatment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Mar 19, 2021
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Upsetting. My husband had an appointment with him concerning sleep apnea and the doctor said his report showed he stopped breathing 10 times in one hour and the norm is 5 times. That terrified me and I asked Dr. Williams a question. His answer was very flippant and in poor taste, in fact I was so offended that I almost walked out. When a wife is upset and worried over a diagnosis and to have the physician give a smart-aleck answer to her question is by far very unprofessional and doesn't answer the question. I had to send a message and ask his cardiologist to define the problem and his nurse immediately answered and was much more professional than Dr. Williams, plus she put my fears to rest.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
M Carroll – Jan 22, 2020
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Very informed and Up to date Dr. Answered all my questions and gave me solutions to several issues I had. Highly recommend him. His staff was excellent as well.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Pat Walton – Nov 16, 2019
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Dr. Williams is extremely rude and ignored my concerns. I had two visits with him and I will never return to his office.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 29, 2019
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I had an upsetting experience with Dr. NW. I came to him because I am unable to sleep and wake at normal times. After charging $3K for a sleep test, which I was unable to take because it required me to sleep 10 pm-6 am. When I saw him afterward he told me that my problem is that I go to sleep too late & that I must go to sleep earlier. I told him I cannot & that is the very reason I was seeing him in the first place. He simply replied that it is my fault & there is nothing he can do about that.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Sharif – Mar 28, 2018
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Dr Williams seemed knowledgeable in my case. I however cannot rate the same for the billing part of his staff. I have multiple insurances and have no copay yet i was just dismissed for non payment on over due accounts that they failed to address. i had to travel over an hour and thirty minutes one way to see him. i would reevaluate the rating of referral if i found out the billing department was fixed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
m williams in Gainesville, TX – Sep 10, 2017
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Hmmm, where do I start. Dr. Williams is clearly a jerk! He definitely lacks customer service skills. Rude! He wrote in my report that my complaint was snoring, difficulty staying awake during the day and that I wake up choking at night--basically, sleep apnea. Lies! I told darn near everyone I encountered at that office that I knew it wasn't sleep apnea. The sleep study revealed that I didn't have sleep apnea...really, genius!! Then he referred me to a board certified sleep doctor--really
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Still Sleepless in Dallas in Dallas, TX – Feb 17, 2017
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I would never return to this doctor. I visited this doctor due to tinnitus with high anxiety and confusion on what could be causing the issue. I left the same way except $156 poorer. This doctor told me that everyone has ringing in their ears, to basically just ignore it and that he doesn't know why it's occurring. This is the reason why people do not visit doctors, the reason why they would rather sit home and suffer. Doctors like this really only care about your money.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
O in Euless, TX – Aug 18, 2016
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Dr Williams is highly recommend by my friends who have taken their children and have been treated by him as well. I have also been treated by him and have found him to be highly knowledgeable, personable, and skilled. I just had my tonsils removed and experienced no bleeding, clean caterixed cutting area. He called me at 7:30pm to follow.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
S Powell in Coppell, TX – May 11, 2016
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About Me

biography

Dr. Neil Williams, MD is a sleep medicine internist in Irving, TX and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1987. He is affiliated with Baylor Scott & White Medical Center-Irving. He is accepting new patients.
  • Sleep Medicine

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma / Health Sciences Center

    Medical School, 1987
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Sleep Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Irving Coppell Ear Nose & Throat400 W Lyndon B Johnson Fwy Ste 360 Irving, TX 75063
1
Baylor Scott & White Medical Center-Irving1901 N MacArthur Blvd Irving, TX 75061
2

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Irving

    1901 N MacArthur Blvd
    Irving, TX 75061
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality