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Dr. Neela Shah, MD

Dr. Neela Shah, MD

Internal Medicine*
20+ years of experience

Dr. Neela Shah, MD is an internist in Frisco, TX and has over 20 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 2003. She is affiliated with Baylor Scott and White Medical Center Centennial. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 34 reviews 3.6 Star Rating (34 reviews)

Practice

12500 Lebanon Rd Ste 103 Frisco, TX 75035
Telehealth available

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Dr. Shah's Reviews

Likelihood to recommend Dr. Shah

3.6
34 ratings, 9 with a written review
5 star
62%
62%
4 star
3%
3%
3 star
3%
3%
2 star
3%
3%
1 star
29%
29%

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Exceptional Dr
Dr Shah is an active listener, patient, caring, and very knowledgeable. I have been under her care for 10+ years and have always had a positive experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane G. – Aug 14, 2023
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Dr Shah is the most professional and skilled medical doctor I have ever encountered. She is through in her physicals and takes time to answer your questions. She always has time saved for patients with immediate needs.I have never waited but a couple of minutes in waiting room.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jim Gilmore in Mckinney Tx, TX – Jul 12, 2019
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I’ve not been the same physically since my insurance change of 2014. It’s been 4-5 years I’ve called every year to see if they take my insurance. I miss Dr Shah. She cared about me. I’ve been thru 5 Int Med drs and Dr Shah was the only one who made sure my numbers were normal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve Vaughn – Jul 07, 2019
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Dr. Shah is a doctor who really cares for her patients, who goes the extra mile for caring for her patients. Ive been seeing Dr.Shah for many years and really respect how hard she works at keeping you healthy. Through the years she has help me to stay healthy and maintain a very healthy live style. I trust her so much that I have my family and friends using her! She’s the kind of Doctor who takes her time with you and listen to you, she calls and follow up with you on health issues, she makes sure you keep up with a healthy lifestyle that will maintain your future health and etc. There are few doctors out there that really care more for her patients health than profiting from her patients. We need more Doctors like her!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 10, 2019
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At the age of 60 I felt I needed an internal medicine doctor to monitor existing health issues and help me structure a preventative care plan. Dr. Shah listened, ordered the right blood work, spent time discussing my results, and held me accountable in my care plan. She is a great doctor and genuinely invested in the care of her patients. And delightful personally. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lisa in Sherman TX – Apr 25, 2018
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Avoid this doctor. My wife went to her in 2017, and signed couple of forms. In 2018 when we try to reschedule our appointments, the front desk very impolitely told that same day changes cost $35, and they send us a bill.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Plano – Mar 09, 2018
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She is one of the most greedy doctor I have ever see in my whole life. She will bill the insurance whatever she wants even though you asked not to perform any specific service in your preventive care. I curse this doctor to realize what she is doing. 110% I won't recommend this doctor to anyone not even to my enemy.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Frisco, TX – Jan 13, 2018
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Everyone in this office is so friendly! Dr. Shah is always patient with me when I tell her about any issues or concerns that I'm having. She also takes the time to get to know you so you feel like more than just a patient. I definitely recommend Dr. Shah and Frisco Center for Internal Medicine for any of my friends and family looking for a new doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ashley in Carrollton, TX – May 24, 2017
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Dr. Shah is very thorough in evaluating patients. Takes time to spend with you and discuss your reason for visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan Michalowski in Frisco, TX – Dec 24, 2015
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About Me

care philosophy

Dr. Shah will always give you an in-depth evaluation and clear understanding of your medical needs. She works with you to create a comprehensive health plan that promotes wellness. She is your guide and advocate coordinating your care. Effective...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Residency Hospital, 2006
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 2003
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Frisco Center for Internal Medicine PLLC12500 Lebanon Rd Ste 103 Frisco, TX 75035
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Office9330 Lyndon B Johnson Fwy Ste 800 Dallas, TX 75243
2

Affiliated Hospitals

  • Baylor Scott and White Medical Center Centennial

    12505 Lebanon Rd
    Frisco, TX 75035
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality