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Dr. Nancy Lobby, DO

Dr. Nancy Lobby, DO

Urology*

Dr. Nancy Lobby, DO is a urologist in Wellington, FL. She is affiliated with Wellington Regional Medical Center. She is accepting new patients.

3.1 Star Rating
Based on 42 reviews 3.1 Star Rating (42 reviews)

Practice

10115 Forest Hill Blvd Ste 101 Wellington, FL 33414

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Dr. Lobby's Reviews

Likelihood to recommend Dr. Lobby

3.1
42 ratings, 22 with a written review
5 star
48%
48%
4 star
2%
2%
3 star
5%
5%
2 star
2%
2%
1 star
43%
43%

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Rude receptionist
They don't accept the insurance that is clearly stated from my insurance that they are a member.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 20, 2023
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I am in shock. My wife got a phone call reminder of today's appointment two days ago. She went to the office only to find a note on the door - permanently closed! No email or phone call letting her know this. Then, she calls the number left on the note and the person said, sorry, we do NOT have your medical records! What??? How is this even possible??? This is terrible as my wife has a serious medical condition and now she must start all over again with a new doctor?
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
D.R. – Sep 07, 2021
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Incredibly unprofessional. Her communicative skills leave a lot to be desired. She does you a favor to talk to you, but you almost have to ask her permission to ask her a question.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
6 others found this helpful
Helpful
Dec 19, 2020
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Recommended and performed incorrect treatment on top of rude staff personnel. Unprofessional and petty overall. The reviews don't lie!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 13, 2020
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Absolutely horrendous experience with her!, and I hadn’t even met her yet! I had been in her office and did see her PA. She was ok. Dr Lobby was going to be out of the office for a few days. After she returned I called the office and just had a question about lithotripsy.( I’m suffering with kidney stones). Just wanted to see if she thought I might be a candidate. She called me back as I left a message with one of her staff. She called me back attacking me and telling me she “does not appreciate me telling her how to run her practice”! She accused me of yelling at her staff...of which I DID NOT! She basically told me that if I didn’t like the way she runs her practice that “ I am free to go find another dr! She actually said that a few times to me... she was very rude, incompassionate, and extremely unprofessional! I definitely do not recommend.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Gail B. in Wellington, FL – Aug 14, 2019
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Incredibly unprofessional and exceedingly rude. I had been her patient for 4 years. When she was unable to see me for an emergency medical situation as she was out of the office for 3 weeks, I went to another doctor for help. When she returned and I went for my appointment with her, she flew into a rage when I told her I had seen another Dr and she basically threw me out of her office in the middle of a series of treatments, putting my health at even greater risk. Terrible!
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
May 14, 2019
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Dr. Nancy Lobby and her staff are excellent. Dr. Lobby is very detailed oriented and clearly explains medical procedures and related issues so that the patient understands. She encourages patients to ask questions and always provides honest answers. She was excellent in handling of my surgery and my aftercare. She is a very trustworthy and caring physician. I would highly recommend her for your urological care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Julia Hale in Pahokee, FL – Dec 21, 2018
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Incredibly professional / friendly all women care team have been worth the long drive to Wellington the 4x in last 2 weeks I've visited to deal w my acute issue. Wait times have been minimal / non-existent, all questions are listened to / answered and I appreciate being able to get a caring human being every time I call. Also, as an IT professional, the e-Rx and appointment scheduling and availability of clinical notes via the online medical record are highly appreciated vs. lower tech offices
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LANTANA, FL – Jul 21, 2018
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Dr. Lobby was good.Administrative personnel horrible. After expensive treatment 2 years ago & after collecting high insurance & high out of pocket (their story), my account showed a $5.00 balance related to underpaid insurance stating that could not collect.I went back w/ illness & office denied service indicating that I am banned for life & Dr will not see me because they had to write off 5 dollars, closed discussion & conversation & I could not get more info or access to Dr. Do not recommend.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Palm Beach, Florida – May 06, 2018
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Great doctor. Straight forward and to the point while still having a caring bedside manner. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 03, 2018
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Dr. Lobby is extremely kind and polite. I was always able to schedule an emergency or same-day appointment. However, she recommended a procedure to me which I knew would be ineffective in managing an ongoing issue. I got a second opinion and ended up going to a different physician, who performed the procedure in a different, more effective way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 03, 2018
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Dr. Lobby, was rude & argumentative, w/ my mother & as her caretaker with me as well. Dr Lobby told my mother, if she did not want to take her meds, she did not have to. She placed my mother on a double dose of meds, which at 87 yrs old., elevated her kidney levels & could have put her in kidney failure. Dr. Lobby, told us that she shredded medical records, when we asked for them to be ret'd. Staff extremely rude, as well In our opinion, unprofessional, inappropriate & unacceptable behavior!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
K. Petrella in Lake Worth, Florida – Feb 09, 2018
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Dr. Lobby was able to correct my stress incontinence problem! She was easy to talk and I liked that she was very direct. I would recommend her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joy in Boynton Beach, FL – Jan 16, 2017
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What I liked best was I was at my PMD's office and she said I needed to see a urologist. I was in pain and having hematuria and I called Dr. lobby's office and they were able to fit me in the same day!! The front desk staff were so kind and so patient. Also Gladys her MA is an angel. And when I was going into the examination room I saw that they had a therapy dog! That, in itself shows that they put the patient first. Dr. Lobby spent time with me and answered all of my questions!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Suzanne Z. RN in Boynton Beach, FL – Dec 07, 2016
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She is awesome!!! And so is the staff??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen laiuppa in West palm beach , fl 33412 – Sep 20, 2016
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Seeing Nancy Lobby was one of the worst experiences I've ever had with a medical "professional". She was uncompassionate and condescending in overall manner. She almost seems bi-polar, as my first experience with her wasn't bad at all..she was a completely different person the second time I met with her. I have have heard the only reason she sees a lot of patients is because she is one of the very few female urologists in the area. I am not a difficult patient by any means, so I'd steer clear
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
unhappy patient in Boca Raton, FL – Aug 30, 2016
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I drive an hour to see Dr Lobby- why? I work in healthcare and I have found Dr Lobby not only the most professional urologist (respectful, understanding, knowledge of illness and treatment options) but her office staff is #1.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Port Saint Lucie, FL – Aug 28, 2016
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MY EXPERIENCES WITH DR. LOBBY HAVE BEEN VERY PROFESSIONAL ALWAYS. SHE IS AN EXCELLENT SURGEON WITH GREAT RESULTS. SHE KNOWS HER PROFESSION VERY WELL AS DO HER OFFICE STAFF
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
WANDA RING in Jupiter, FL – Aug 26, 2016
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My experience was exceptional as far as going to the Dr. can be. Reception was nice, appointment was on time and the Dr. is friendly and knowledgeable and easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deborah Magraw in Boca Raton, FL – Aug 24, 2016
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Dr. Lobby was very nice. However you will have to deal with the VERY rude receptionist at the front.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
West Palm Beach, FL – Aug 03, 2016
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About Me

care philosophy

As a female urologist, I have tailored my practice so that I only treat female patients. The atmosphere in the office is friendly, warm and welcoming. We care about the needs of our patients and our goal is to make each patient feel comfortable with discussing all their urological needs.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Residency Hospital, 1997
  • Rutgers University / New Brunswick Campus

    Undergraduate School, 1987
  • Ursinus

    Undergraduate School, 1980
American Osteopathic Association®
American Osteopathic Board of Surgery®
Urological Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

All Women Urology PA10115 Forest Hill Blvd Ste 101 Wellington, FL 33414
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