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Dr. Morgan Koepke, MD

Dr. Morgan Koepke, MD

Internal Medicine*
15+ years of experience

Dr. Morgan Koepke, MD is an internist in Cleveland, OH and has over 15 years of experience in the medical field. She graduated from Northeast Ohio Medical University in 2008. She is affiliated with medical facilities Southwest General Health Center and University Hospitals Parma Medical Center. She is accepting telehealth appointments.

4.5 Star Rating
Based on 17 reviews 4.5 Star Rating (17 reviews)

Practice

1440 Rockside Rd Ste 202 Cleveland, OH 44134
Telehealth available

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Dr. Koepke's Reviews

Likelihood to recommend Dr. Koepke

4.5
17 ratings, 7 with a written review
5 star
76%
76%
4 star
12%
12%
3 star
0%
0%
2 star
6%
6%
1 star
6%
6%

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unfortunately need new doctor
my wife is being treated for Stage 4 cancer and had Dr. Koepke as her primary care physician. She liked Dr. Koepke and was typically pleased with her and her brothers and fathers care. The support staff is another story however. My wife called to get a maintenance prescription refilled, as there always seemed to be some communication break on the refills. The support staff told her she would have top wait 3 weeks until the Dr. was available again, and proceeded to argue with her. This is not an isolated incident with the office staff at this location. The women then outright lied and said my wife was told she would have needed to call prior to having any refills prescribed, and further lied saying my wife was told by the doctor that she would need to call. Well guess what, I was in the room when the doctor spoke to my wife, and she was told she would only need to call if she experienced further problems with her head injury, Lack of compassion and people skills are a bad fit.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
8 others found this helpful
Helpful
Apr 21, 2023
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Parma’s Own Dr Morgan Koepke .
Dr. Morgan Koepke is a great Doctor. My husband and I have been going to her for many years. She is so thorough with finding out what is wrong when you have a problem. We are so glad she is our doctor. Everyone on her staff are nice. Mary that works at the desk so kind Marcy Dr. Koepke s nurse is good and gets back to you.. Bc
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan and Larry DeSiero – Mar 20, 2023
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She is a fantastic doctor. She really takes her time to listen and talk to you.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Debby Rogowski – Apr 11, 2020
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Great doctor, but office staff is seriously lacking. Dr. Koepke's assistant (Lorraine?) constantly fails to return voicemail messages and is extremely difficult to communicate with. This is an ongoing pattern is definitely encouraging me to look elsewhere for a doctor with a competent office staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
13 others found this helpful
Helpful
Cleveland, OH – Jan 25, 2017
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Dr. Koepke is very caring and takes her time with you. The only issue I have is I can never get through to make an appt. or to refill a prescription. I even tried faxing but the fax kept getting denied? I left several messages with her Medical Assistant but she doesn't respond to her voice mails. Good Luck getting in to see her. Otherwise, if you are one of the lucky ones, she's a great Doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
11 others found this helpful
Helpful
Kathy in Cleveland, OH – Jul 07, 2016
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She listens, takes her time, and genuinely cares about your overall health. No shortcuts
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lori in Cleveland, OH – Jun 01, 2016
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Dr. Morgan Koepke is a great doctor. I switched from a different PCP to her & I am so happy I did. I am younger but I have health issues. She will take the time to listen to me thoroughly and make sure I am on board with the medicine plan/treatment options. She answers any of my questions concerns & always makes me feel like I am the most important thing on her list. I've gone to a number of specialists and none of them compare to the patient care Dr. Koepke has. She is the best PCP!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Kayla S. in Kent, OH – Mar 16, 2016
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About Me

biography

Dr. Morgan Koepke, MD is an internist in Cleveland, OH and has over 15 years of experience in the medical field. She graduated from Northeast Ohio Medical University in 2008. She is affiliated with medical facilities Southwest General Health Center...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Northeast Ohio Medical University

    Medical School, 2008
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1440 Rockside Rd Ste 202 Cleveland, OH 44134
1

Affiliated Hospitals

  • Southwest General Health Center

    18697 Bagley Rd
    Middleburg Heights, OH 44130
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • University Hospitals Parma Medical Center

    7007 Powers Blvd
    Parma, OH 44129
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality