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Dr. Michelle Higginson, MD
Dermatology*
25+ years of experience
Dr. Michelle Higginson, MD is a dermatologist in Old Saybrook, CT and has over 25 years of experience in the medical field. Dr. Higginson has extensive experience in Skin Cancer & Excision. She graduated from University of Washington in 1996. She is affiliated with medical facilities such as Yale New Haven Hospital and Lawrence & Memorial Hospital. She is accepting new patients.
3.5 Star Rating
Based on 48 reviews 3.5 Star Rating (48 reviews)
Practice
455 Boston Post Rd Ste 10 Old Saybrook, CT 06475At a Glance
- Area of Expertise
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Higginson's Reviews
Likelihood to recommend Dr. Higginson
3.5
48 ratings, 17 with a written review
| 5 star | 52% | 52% |
| 4 star | 8% | 8% |
| 3 star | 6% | 6% |
| 2 star | 4% | 4% |
| 1 star | 29% | 29% |
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Not caring
What went well
No results
What could be improved
- I didn't feel respected
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
2 others found this helpful
Helpful
Apr 29, 2024
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Dr.Higginson is very competent. She is most often correct in her diagnosis.Once she told me I had rosea and I did not.Her waiting room was hot and caused my face to be somewhat flush.I think she has done well in all my other visits.
Her secretarial staff is most annoying.One person calls and a few days later another.They need to make only one call.Also the new automated system called me 5 times in March.I had already responded to their first call.This needs to be fixed.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
R.Goldstein – May 17, 2018
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Capable, professional, and cheerful
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Middletown, CT – Apr 19, 2017
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Dr. Higginson always makes me feel comfortable, listens to my opinions relating to my care and provides understandable answers to medical care. Her staff is efficient and friendly and the office is a relaxing environment.
What went well
- Wait times
What could be improved
No results
Helpful
Niantic, CT – Mar 02, 2017
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She is a wonderful doctor. She is so careful and thorough with her examination. We have been
going to her for years and feel totally confident in her care. She is lso a lovely person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Barbara Ryden in Guilford, CT – Feb 01, 2017
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My husband (a retired physician) and I are both patients of Dr. Higginson. We believe her to be competent and compassionate. The office staff does a good job. Calls are returned promptly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Linda in Westbrook CT – Jan 09, 2017
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Excellent Trust her completely to find anything irregular
I
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
T Colburn in Guilford, CT – Dec 11, 2016
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Dr. Higginson and the entire staff are caring and efficient.
Recently I had a Basal Cell cancer removed by Dr. Higginson with her attending Nurse Tracee. They made me completely relaxed and at ease - the surgery was over before I realized.
My sincere thanks to both.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bonnie in East Haddam, CT – Nov 14, 2016
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Dr. Higginson has provided me with exceptional skin care over the past 20 years, giving me thorough examinations in light of my experience with melanoma many years ago. With my Irish ancestry, I have literally hundreds of spots on my skin, but Dr. Higginson always knows which ones to treat and which are harmless. She's the best.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Richard F. in Charlestown, RI – Nov 05, 2016
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Dr. Higginson is very good. Thorough, careful examinations. She has a great personality and I really trust her judgement.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
lyme, ct – Nov 02, 2016
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She is very professional and thorough. My husband and I see her annually and are very pleased with her manner and staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Killingworth, CT – Oct 27, 2016
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Very bright, thoughtful and competent. Came to her by reputation.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim Monahan in East Hampton, CT – Oct 26, 2016
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Conservative; pleasant bedside manner; efficient and thorough.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Robert W. Powitz in Old Saybrook, Connecticut – Oct 19, 2016
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biopsy pricedure was quick and painless - also scheduled procedure for next business day when i called
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 18, 2016
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Dr. Higginson was very friendly and helped me understand my skin issues.
Would recommend to friends and family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sharon in Madison – Oct 13, 2016
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Dr. Higginson showed concern for me as a patient. She was willing to listen and answer questions.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Old Lyme, CT – Oct 11, 2016
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I would recommend this doctor because she is informed, thorough, clear in explanations, and easy to be with
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jane southern in Clinton, CT – Sep 27, 2016
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Leave a review
How was your experience with Dr. Higginson?Overall Patient Satisfaction
48responses
Likelihood of recommending Dr. Higginson to family and friends is 3.5 out of 5
About Me
biography
Dr. Michelle Higginson, MD is a dermatologist in Old Saybrook, CT and has over 25 years of experience in the medical field. Dr. Higginson has extensive experience in Skin Cancer & Excision. She graduated from University of Washington in 1996. She...read moreDermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Washington
Medical School, 1996
American Board of Medical Specialties®
American Board of Dermatology®
-
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Affiliated Hospitals
- Recipient of 15
hospital awardsAmerica's 100 Best Hospitals Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all awardsAmerica's 250 Best Hospitals Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
- Recipient of 6
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
75%Patients said that doctors always listened to them and explained things well1% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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