Dr. Michael Mendez, MD
Family Medicine*
Dr. Michael Mendez, MD is a family medicine physician in Lubbock, TX. He is affiliated with medical facilities such as University Medical Center and Covenant Childrens Hospital. He is accepting new patients and telehealth appointments.
4.6 Star Rating
Based on 71 reviews 4.6 Star Rating (71 reviews)
Practice
7008 Indiana Ave Ste A Lubbock, TX 79413Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Mendez's Reviews
Likelihood to recommend Dr. Mendez
4.6
71 ratings, 48 with a written review
| 5 star | 89% | 89% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 8% | 8% |
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Awesome general practitioner builds rapport and co
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 06, 2023
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Best Doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Susan Shutt – Aug 31, 2022
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Patient for 10 years
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
HanHW – May 30, 2022
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Dr Mendez listened to all my health concerns. He was friendly and professional. I could tell he was very knowledgeable.
What went well
- Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
KP – Oct 14, 2020
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Non-thorough visits.
Ineffective referral process.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Lubbock Resident – Aug 16, 2020
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Friendly, competent. Never got interpretation or feedback about some test results. Never received a call back from referral coordinator after leaving many messages.
What went well
- Appointment scheduling
What could be improved
- Appointment was rushed
Helpful
Disappointed – Aug 05, 2020
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unresponsive. Never got some of test results; others were never reviewed with me. No return phone call to arrange a referral
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Jul 14, 2020
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Dr. Mendez and staff have always been there for me. He and staff are my 5 stars.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 21, 2020
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Personal and professional
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shelby – Dec 03, 2019
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I've been seeing Dr. Mendez over two years and give him personally 5 Stars, however, I have to give his staff 0 Stars today. My reason is due to dropping off Long Term Disability paperwork off at his office on March of this year and the Receptionist stated, she would hand it to the Nurse and take care of it. Yesterday, I get a call from my Long Term Disb. Co. saying they have not received my Doctors forms, so, I call the Doctors office two separate times(couple hrs. between calls)to leave messages. Today, a day later, Dr. Mendez Nurse returns my call to advise me that they do not process Long Term paperwork and doesn't know who gave me incorrect info.? Her tone of voice was flat, meaning, I felt no apology or being sorry for the miss information, nor any follow-up and now I have until Mid-Dec. of next month to work with my LTD Co. to see what Doctor in my pass they will accept, then, pray, that Doctor will work on my behalf and process the paperwork. I pray management reads my review.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Nov 22, 2019
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Great doctor, fast service, easy to deal with
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jill – Nov 17, 2019
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He took the time to listen and answer all my questions. He never rushed me and I felt comfortable he had my best interest.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Lubbock, TX – Jun 26, 2019
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I only had to wait a few minutes before I was called. The staff is extremely knowledgeable and friendly. Dr. Mendez and his entire staff make me feel as if I am part of their family. GREAT JOB! I will definitely recommend him to my family and friends. Thank You so much
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Belinda in Lubbock , TX – Dec 19, 2018
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WONDERFUL! Dr. Very personal and listens to the needs of patients .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kelci’s K in TX – Dec 05, 2018
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Dr. Mendez is very caring and supportive! He listens to his patients! I am thankful he was able to include my husband and me as his patients! The nurses in his office are kind and caring also!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 05, 2018
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I like Dr Mendez. However my experience is the last couple of visits seem to be rushed. It felt almost like they needed to know things right along, I think I spent more time with the nurse than I do with the doctor.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
1 other person found this helpful
Helpful
Charles Montes in Lubbock, TX – Oct 19, 2018
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Great staff, excellent doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michelle Rouse in Lubbock, TX – Oct 10, 2018
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He needs to work with his staff on referrals I have been waiting a week and haven’t heard anything
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 09, 2018
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Extremely good
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Teena Bell in Lubock , TX – Oct 06, 2018
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Very helpful for my issues whenever I have seen him
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Lubbock, TX – Oct 06, 2018
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Leave a review
How was your experience with Dr. Mendez?Overall Patient Satisfaction
71responses
Likelihood of recommending Dr. Mendez to family and friends is 4.633803 out of 5
About Me
care philosophy
To provide exceptional care to all patients and their family. Caring for acute and chronic diseases. Also specializing in sports medicine from the elite athlete to everyday sprains and strains.biography
WHAT YOU NEED TO KNOW ABOUT ME: I am a primary care doctor board-certified in Family Practice. I also completed a fellowship in sports medicine. We can do a lot of different things at Lubbock Family Medicine: urgent care, sports medicine,...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Ttuhsc Sports Medicine Fellowship
Fellowship Hospital, 2012Ttuhsc Department Of Family And Community Medicine
Internship Hospital, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkOutstanding Teaching Resident, 2011
Texas Tech Honors Program, 1998-2000
Online Care for Prescription Refills (Sponsored)
Locations
Practice
Practice
Crown Point Health Suites6640 Iola Ave Lubbock, TX 79424
Affiliated Hospitals
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
80%Patients said that nurses always listened to them and explained things well5% higher than the national average
- Recipient of 7
hospital awardsView all awardsSurgical Care Excellence Award™ (2025)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
75%Patients said that nurses always listened to them and explained things well
Learn more about how Healthgrades measures Hospital Quality
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