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Dr. Michael Marsh, MD

Dr. Michael Marsh, MD

Ear, Nose, and Throat*
40+ years of experience

Dr. Michael Marsh, MD is a head & neck surgery otolaryngologist in Fort Smith, AR and has over 40 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1984. He is affiliated with medical facilities Mercy Hospital Fort Smith and Baptist Health Fort Smith. He is accepting new patients.

3.4 Star Rating
Based on 40 reviews 3.4 Star Rating (40 reviews)

Practice

7805 Phoenix Ave Fort Smith, AR 72903

At a Glance

  • Area of Expertise
    Dr. Marsh specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Marsh's Reviews

Likelihood to recommend Dr. Marsh

3.4
40 ratings, 12 with a written review
5 star
50%
50%
4 star
5%
5%
3 star
8%
8%
2 star
8%
8%
1 star
30%
30%

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Ignore the negitive reviews the office and Dr are AMAZING! We had an exceptional experience with Dr. Marsh. From the moment we arrived, he was friendly, attentive, and truly cared about addressing our concerns. My wife has been struggling for 4 years with ear issues amd he addressed them immediately where others had failed. His bedside manner is unmatched—he made us feel comfortable, listened carefully, and provided clear, thoughtful explanations. We were seen quickly and never felt rushed. Dr. Marsh is the kind of doctor you hope to find, and we couldn’t be more grateful for his care. Highly recommend! Come to him without reservations!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeffery – Nov 21, 2024
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I would definitely recommend Dr Marsh
I was having nosebleeds and went to Dr Marsh. He was very helpful. He cartirized a blood vessel and I was in and out in no time.I found him and his staff to be very friendly and efficient!I would definitely recommend them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Key – Jun 07, 2024
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Do not Recommend
Dr Marsh has done a ballon sinoplasty , and two surgeries in surgical center. I still have a severe sinus infection and have decided to seek treatment elsewhere. On the last surgery he didn’t complete the surgery because of some complications. While I was in recovery he asked my wife who had done my other surgery. She told him he had. He didn’t seem to know what to say to that. I had a lot of bleeding afterwards and tried doing the sinus rinse he had prescribed. The solution would not go in my nose. My wife called his clinic after hours and he called back. She told him that the solution was not going in and coming out the other nostril. He said it shouldn’t come out of the other nostril and if it did I had a hole in my septum. I never received a follow up visit or call to set up one after surgery. In fact when I called to make a follow up appointment I was told they would call me….. 4 weeks later and still no call.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Eddie – May 26, 2024
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Very happy!
My son has chronic ear problems. We have had difficulty finding a dr who has patience with him as he is special needs. My son loves Dr Marsh! So far we are very pleased with the care we have received!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rhonda – Nov 21, 2023
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Did not look in my ears, nose, or at my throat.
Very arrogant. Talked down to me and dismissed my concerns. I referred to swelling I had in my nose my primary MD found. He did not look in my nose, ears, or throat. Only cared to sell sinus surgery.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Very expensive – Jul 24, 2023
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Didn't talk over what problems I had been having with my dizziness, spent less than 5 minutes on a new patient visit. Looked in one ear, shoved a scope down my nose with no warning or numbing spray or discussion as to what he was about to do and said he was ordering a ct of my sinus and was gone. The endoscopy that took 4 seconds to do was billed $500
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Oct 01, 2021
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Choose any ENT other than this guy. He is an idiot, though he views himself a super intelligent ENT "Surgeon". He's so intelligent, in his own mind, that he can easily lie to patients and they will know no better, because patients are very stupid, you see. Stay away from this guy. He is FULL of himself.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Aug 21, 2021
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I brought two of my children to Dr. Marsh for chronic ear problems. He was able to get both of my kids scheduled for out patient surgery at the same time so I wouldn't have to miss multiple days of work. The staff could tell I had my hands full and helped take both of the kids to our car.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mel Clark in Roland, OK – Aug 17, 2018
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Dr Marsh knows his stuff and will answer any questions, His nurse Jennifer is the best nurse ever. She gives millions of shots and is good at it. She knows all of the in's and out's of Dr. Marshes allergy procedures, as well as other tasks she does such as CAT scans, allergy tests that is done on your back. She lets you know exactly what she will do, before she does it, and is so kind and really cares about how you are doing and feeling. Does everything she can to make it as painless as possible
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Brett in Van Buren AR – Nov 18, 2017
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I went to Dr. Marsh to discuss problems with my enlarged thyroid. He requested Fine Needle assay biopsy and the results came out benign for the nodules. I didn't have to undergo surgery and will just have to monitor growth of nodules on my thyroid. Special mention goes to nurse Jennifer, she called me as promised soon as they got results and immediately scheduled a follow up. She also attended to me for my sinus CTscan and was very professional. She is a valuable asset to the clinic.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Emma C in Ft Smith AR – Nov 18, 2017
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We were referred to Dr. Marsh after a bad experience with the ENT that placed my son's first set of tubes. Dr. Marsh has been great from the get go. He made sure that he understood all of our concerns and we were so happy with the staff at the surgery center after the replacement of his tubes and removal of his adenoids. The only issue that we have had is with the woman who does the hearing screenings. She is not very kid friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
6 others found this helpful
Helpful
J O'Dell in Wagoner, OK – Sep 02, 2016
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Did not go over paperwork which listed issues and concerns. Dr spent literally 1 minute and 45 seconds in exam room, timed it. Bet the bill won't reflect the lack of attention, discussion, or examination!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
Arkie in Ft Smith, AR – Jun 30, 2016
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About Me

care philosophy

We pride ourselves in providing the latest technology and surgical techniques for our patients in a ethical, caring, and compassionate manner.
  • Ear, Nose, and Throat

  • Neurotology

  • Otolaryngic Allergy

  • Audiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor College Of Medicine

    Fellowship Hospital, 1991
  • Baylor University

    Fellowship Hospital, 1991
  • Baylor College Of Medicine

    Residency Hospital, 1990
  • Virginia Commonwealth University School Of Medicine

    Medical School, 1984
  • University Of Virginia / Main Campus

    Undergraduate School, 1980
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Arkansas Center for Ear Nose Throat & Allergy PA7805 Phoenix Ave Fort Smith, AR 72903
1
Ft Smith Hma PBC Management LLC1500 Dodson Ave Ste 250 Fort Smith, AR 72901
2

Practice

Executive Park Surgery Center3314 S 70th St Fort Smith, AR 72903
3

Practice

Mercy Hospital Fort Smith7301 Rogers Ave Fort Smith, AR 72903
4

Affiliated Hospitals

  • Mercy Hospital Fort Smith

    7301 Rogers Ave
    Fort Smith, AR 72903
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Health Fort Smith

    1001 Towson Ave
    Fort Smith, AR 72901
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality