Dr. Michael Fattal, MD

Dr Fattal had reviewed my audiology results thoroughly, had reviewed previous results from (9) years ago. A thorough examination by both Dr Fallal and the Audiologist. Feel well enough acquainted with hearing loss to make an informed judgement on hearing aids in a scheduled consulting appointment in October.

Wait was not bad but he was in the room for less than 10 minutes. Hard to believe $500 for 1 visit of less than 10 minutes.

Dr. Fattal recommended and ultimately did remove a stone-blocked submandibular salivary gland plus the scar tissue from previous infections around it. His work was excellent, as are his thorough clinical notes. The incision site is discrete and will soon be unnoticeable. Another important facet of this procedure was the professional respect that Dr, Fattal showed Dr. Wu, the Resident Surgeon who did the pre-op review. Residents can occasionally be patronized by Senior Surgeons but this was definitely NOT the case here. Dr. Fattal was gracious, considerate, and polite with Dr. Wu, which was reassuring to the patient and her spouse. Dr. Fattal is an extremely capable surgeon in multiple respects; I recommend him absolutely.

A great listener and amazing diagnostician. My surgery was efficient and I felt safe in good hands with Dr Fattal. Couldn't recommend enough!

I have been working with Dr. Fattal for several years. He diagnosed me with a thyroglossal duct cyst and treated some flare ups. He assessed, ordered imaging and developed a treatment plan that was easy to understand and made sense to me. The last flare up required surgery to remove the cyst. Surgery was at Mass Eye and Ear. Dr. Fattal removed the cyst successfully with minimally invasive incision. Dr. Fattal's communication, bedside manner and professionalism is second to none. I would recommend him to anyone needed an ear nose and throat (ENT) doctor.

Saw Dr. Fattal because my eardrum was punctured by a branch (very painful, tons of blood) when on a walk in the woods -- stepping off the path to let someone pass. Had significant temporary loss of hearing and infection. He couldn't have been more condescending -- making repeated jokes about how this happened and at one point seeming to disbelieve my account. He also suggested I had made things worse by swabbing some of the blood when I was nowhere near the actual wound. He was in the room for about two minutes at first visit. Follow up was slightly better after he entered, made a joke again about the incident, and I replied "good one, that's hilarious," which seemed to have brought about a realization that perhaps I didn't find the whole thing funny. People come to doctors frequently because of accidents; mocking and blaming them for said accident isn't a good look. Would not recommend. (If in fact you want to be a comedian, don't get an MD and also -- you're not that funny.)

His approach to healthcare is efficiency. Every appointment is done within 5 minutes, and you can tell he’s itching to get move on to his next thing the entire time. You can tell your time isn’t as valuable as his. Genuine concerns are disregarded by him and his staff. So much so that post-operation despite genuine concerns I had, I was told any additional follow up was unnecessary. He would not come to the phone at any time and I had to voices my concerns to an office manager. Weeks later the issue that my surgery was intended to correct and I was attempting to follow up about, healed incorrectly. When I tried to follow up again about this, I was told it would be another month before he could see me. Other than the initial process of getting scheduling surgery quick, there is nothing redeeming about my experience.

Dr Fattal not only had no time for my chronic issue, he disregarded a culture. I went home and the infection continued. I am 74 years old and have had several ear surgeries from youth. I can’t afford to lose more hearing.

Dr. Fattal is an exceptional professional, I have nothing negative to say about him or his care

I had an appointment with Dr. Fattal that, at the time, seemed to go smoothly. I had been referred to a specialist due to unexplained symptoms. Dr. Fattal reviewed my symptoms and concluded that they were nothing serious. Simple and quick. However, when I got the bill, I was charged almost $600 extra for a "procedure" that I didn't even know occurred. After calling the Dr's office, I found out that what I thought was part of the checkup (the Dr using a camera to look down my throat for 10 seconds) was actually considered a separate charge (I was already charged close to $400 for a 10 min office visit). I contacted the office and the billing dept to see if we could resolve the misunderstanding, as Dr. Fattal had neglected to mention that using the camera was a separate charge, and thus I did not consent to the procedure. But the office doubled down and said that no mistake was made, leaving me with a huge bill (~$450 post insurance) for virtually no care. Dishonest and irresponsible.

He was literally the worst doctor I have ever seen. He was condescending, mean, harsh, dismissive and pretty much a very, very bad physician. Went to another MD and was treated fairly and issue addressed - I can't stress enough how bad it was.

visit went well - Dr. Fattal was very nice.

Dr. Fattal has an excellent manner. He's patient, doesn't talk down to you, answers questions and takes his time. My one negative point would be the time it takes to schedule an appointment. Ultimately, he couldn't help solve my issue (tinnitus), which makes it even more frustrating to have to wait so long for an appointment, only to be told there's nothing that can be done for you. But Dr. Fattal himself I found to be very good at patient relations.

I saw Dr. Fattal for my tinnitus. Although there is no "cure" for my problem he provided excellent care, listened to my concerns and was knowledgable and compassionate. I would highly recommend.

Excellent, thorough, I will be coming back.

Excellent

My visit with Dr Fattal was very informative and he answer all my questions. He was very pleasant and made me feel comfortable to ask the questions that I had.

The doctor Explained my condition in easily understood terms. The staff made practical suggestions about how to manage my hearing loss and gave me helpful printed material.

After my VA referral to Mass eye and Ear, I just completed my two visits for hearing tests and follow up with Dr. Michael Fattal. I couldn't be any happier with my experience......The office staff and environment was absolutely first rate, and helpful from the outset in communicating with the VA on my behalf, and setting up appointments. Dr. Fattal was terrific in explaining my condition results, and most responsive to doing an immediate written report that I could share with the VA as well as my civilian primary.....Many thanks again!

The entire staff was off the charts awesome, professionally, personally, and a sense of humor is always a plus! From being greeted by Olivia at check in, to Nair the MA, to finally meeting Dr Fattal for the first time, I couldn't have been more impressed. Cannot recommend Dr Fattal et al enough, it was a most satisfying, rewarding, and enjoyable ENT visit, saying this even after being painlessly scoped, which is not something one usually looks forward to but I must say that I am looking forward to seeing them again in six months because I was in the most competent of hands.