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Dr. Michael Depalma, MD

Dr. Michael Depalma, MD

Interventional Spine Medicine*
25+ years of experience

Dr. Michael Depalma, MD is an interventional spine medicine specialist in Richmond, VA and has over 25 years of experience in the medical field. He graduated from Medical University of South Carolina in 1999. He is affiliated with medical facilities such as Bon Secours Memorial Regional Medical Center and Bon Secours St. Francis Medical Center. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 88 reviews 3.4 Star Rating (88 reviews)

Practice

9020 Stony Point Pkwy Ste 140 Richmond, VA 23235
Telehealth available

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Compare with other Interventional Spine Medicine Specialists

Compare Dr. Depalma with our nearby Interventional Spine Medicine Specialists at Henrico Doctors' Hospital.

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(804) 406-9834.

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Dr. Depalma's Reviews

Likelihood to recommend Dr. Depalma

3.4
88 ratings, 35 with a written review
5 star
56%
56%
4 star
5%
5%
3 star
2%
2%
2 star
3%
3%
1 star
34%
34%

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Disappointed
My appointments are always with other associates in the office, instead of Dr DePalma. For my first visit I had to ask to meet him. When I arrived for my last appointment they could not find my name on the schedule! Others in the waiting area were concerned over the long wait due to an internal meeting taking place. Old office address is still listed on-line so one patient went there first. I was told the office manager would call about the schedule confusion. That has not happened. Will find another doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jun 04, 2023
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Will not return phone calls
You call, get answering machine. It says they will return your call by the end of the day, or if we don’t call you, you can call back. What’s up with that? Do they call you back or not? How long do you suffer in pain before you know to call back and wait again? So we have called repeatedly. We stopped by the office to leave a message. No call back. No response to the visit or the calls. No response to getting cardiologist’s clearance for procedure. All this after months of preliminary work. I have no idea why we are being ghosted by the doctor. And the pain continues.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Aug 26, 2022
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Dr Depalma didn’t remember me - very curt- staff extremely rude- would not recommend
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Oct 12, 2021
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Staff warm and welcoming. Clinical staff the same and very alert to your needs. Drs are communicative and clear. If your are shopping for narcotics, this is not your place
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Johnnie – Oct 07, 2021
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Staff and physicians efficient and friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TYW – Apr 15, 2021
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I was hopeful when I started at the his office. After 3 months of nothing but injections and then the proposal of having wires run up my spinal cord from the L5/S1 junction to the mid thorax and a subcutaneous battery pack installed in my tail, I said that is it! Not even PT was offered. Just more injections at $280 a whack. He is a 1 trick pony. Injections injections injections.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Mike – Apr 08, 2021
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I highly recommend Dr DePalma to anyone that is suffering from pain in their back and hip. The staff gave me appointments quickly for diagnosis and treatments even at my age of 95. I received follow up appointments to monitor my progress. I could not be more pleased with the care I received...it far exceeded my expectations for someone my age. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
James C. Counts – Sep 10, 2020
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Dr DePalma is focused on me when I’m there. He totally communicates what he is doing, what’s coming next and he is always asking how I’m doing, etc. I am totally comfortable with his approach to my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Richard Class – Jul 16, 2019
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Absolutely amazing that I dealt with chronic and excruciating pain for 9 long months before finding Dr. DePalma. After one treatment, I was pain-free. It is a miracle and I am very grateful. Wonderful, caring and competent office staff to boot. Only wish I had come sooner!!
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
May 18, 2019
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I have already recommended to others
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Randy Abernathy in Sandston, VA – Feb 28, 2019
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Dr.DePalma, you are the best my pain is under controll my life made a BIG turn around. I would recommending anyone. I am forever grateful for you and staff. Your Patient Linda Lynch
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Linda Lynch in Chester, VA – Oct 04, 2018
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I did not feel that the staff was helpful or supportive. Making appointments was always at least a week away. When you are in pain and no relief is offered, a week feels like a lifetime. He provides no prescription pain medication and if the process does not locate the site of the cause of pain, you may have to wait two weeks for another attempt. They tried to blame the wait on my insurance but even when I checked with the insurance and all was settled, there was a two week wait.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Apr 01, 2018
We strive to treat all patients as if they are... Read More
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My first shot given to me was at the surgery center and it was not even a steroid shot. It was a shot of lidocaine that was explained afterwards as an exploratory shot to ensure the area was correct. $820 later, I was told that it was the patient's responsibility to know their insurance and how much it will cost. Money hungry shot doctor. If the shots work, great, but if not, you will be asked to continue to have up to 4 shots with followup visits in between with the fellow.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Todd Johnson in Richmond – Feb 02, 2018
Our providers use an evidence based approach with... Read More
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I would without a doubt , recommend Dr. DePalma to anyone that needed back or spine pain. I have been going to this doctor for years. He has greatly helped me. I also took my mom to him and he did a great job on her. I dont take my mom to just any doctor. He is a very special doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Lois Lang in Henrico,Va 23294 – Jan 15, 2018
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If his only problem was he has no personality I would give him 5 stars. I was a number to Dr. DePalma and only a number.. When you are in severe pain you need someone who is there for you. This doctor is NOT. He gives you shots etc but if they don't work that's it for you. I saw him once I his office and then at the hospital. When I called in extreme pain his fellow took over. The fellow was leaving and he was interested in leaving.. I think DePalma is into research and that's about it.
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Bev Brannan in Richmond, VA – Dec 09, 2017
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I came to Dr. DePalma having to use a cane to walk due to my lower back and severe leg pain. He correctly diagnosed what the problem was and recommended what had to be done. I am now about 90% recovered, not needing a cane to walk and I look forward to getting to the remaining 10%. Dr. DePalma and his supporting fellows are excellent physicians. Doctor DePalma is very direct and tells it like it is. His staff is excellent, very professional and caring. I definitely recommend I-Spine!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Stan Mashinski in Glen Allen, VA – Sep 08, 2017
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Very professional staff. Open to listening and putting the patient first.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Richmond, VA – Jul 03, 2017
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Epidural injections from Dr. DePalma render me virtually pain-free for three months at a time. During that time I can perform normally and hold down a part-time job at 75 years old. Many thanks Doctor, I couldn't do it without you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ray Potter in Richmond, VA – Jun 21, 2017
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I was very pleased with the attitude of the staff and greatly appreciated their willingness to accommodate my specific needs. My first two visits found me unable to sit or stand and they took steps necessary for me to lie down until the doctor could see me. I felt rushed when speaking with both Dr. DePalma and Dr. Essaff. I know they are busy, but wish they had taken time to answer my specific questions in more detail. However, treatment was excellent and the results are very promising
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
James Young in Richmond, VA – Jun 05, 2017
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My mother-in-law saw Dr. DePalma for back pain and actually only saw him once as he hands off his patients to his DO., Dr. Esseff in this case.after your first appointment. It is like a bait and switch as you see him the first time and then never hear from him again. He doesn't even have an x-ray machine in his office. Dr. Esseff when told her they don't manage pain when a sign behind him on the wall said they help with pain. They finally referred her to a surgeon and said they couldn't help.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Richmond, VA – May 15, 2017
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About Me

care philosophy

Less Pain. Better Function. Fewer Drugs. Dr. DePalma specializes in minimally invasive diagnostic and therapeutic procedures to help determine and treat the source of your back pain.
  • Interventional Spine Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania

    Fellowship Hospital, 2004
  • University Of Pennsylvania Perelman School Of Medicine

    Fellowship Hospital, 2004
  • Ohio State University

    Residency Hospital, 2003
  • Riverside Methodist Hospital

    Internship Hospital, 2000
  • Medical University Of South Carolina

    Medical School, 1999
  • University Of Pittsburgh / Main Campus

    Undergraduate School, 1995
  • University Of Pittsburgh

    Undergraduate School, 1995
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • www.vaispine.com, 2011

  • Richmond TOP DOCS, 2008, 2011

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Locations

Practice

Virginia I-Spine Physicians PC9020 Stony Point Pkwy Ste 140 Richmond, VA 23235
1

Practice

Office9030 Stony Point Pkwy Ste 110 Richmond, VA 23235
2