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Dr. Michael Cruz, MD

Dr. Michael Cruz, MD

Otolaryngology-Head and Neck Surgery*
25+ years of experience

Dr. Michael Cruz, MD is an otolaryngology-head and neck surgery specialist in Spokane, WA and has over 25 years of experience in the medical field. Dr. Cruz has extensive experience in "Ear, Nose, & Throat Surgical Procedures". He graduated from Medical College of Wisconsin in 1995. He is affiliated with Prov Sacred HRT Medical Center and Childs Hosp.. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 48 reviews 4.3 Star Rating (48 reviews)

Practice

217 W Cataldo Ave Spokane, WA 99201
Telehealth available

Dr. Cruz is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Cruz specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Cruz's Reviews

Likelihood to recommend Dr. Cruz

4.3

48 ratings, 33 with a written review
5 Star
79%
79%
4 Star
2%
2%
3 Star
0%
0%
2 Star
4%
4%
1 Star
15%
15%

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RecentHighestLowestMost Helpful
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
May 11, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Todd – Apr 12, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Judi – Jan 22, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steven Driver – Aug 04, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lawrence – Oct 01, 2019
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Karen Leifker – Sep 02, 2019
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Felix Roman in Spokane, WA – Jun 20, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
J bolin in Addy, WA – Jun 11, 2019
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
spokane, WA – Feb 12, 2019
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carl Burke in Spokane, WA – Jan 26, 2019
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron in spokane valley, WA – Dec 11, 2018
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trevor in Spokane, WA – Nov 08, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittney Lyons in Colville, WA – Aug 17, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Chris in SPOKANE – Mar 26, 2018
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Spokane – Feb 24, 2018
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Ann Frunk in Spokane – Jan 12, 2018
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Jan 09, 2018
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Spokane, WA – Jul 18, 2017
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sharon Etheridge in Spokane, WA – Jun 01, 2017
×Post a ResponseAre you Dr. Michael Cruz, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Rene Olson in Spokane, WA – Mar 21, 2017
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Leave a review

How was your experience with Dr. Cruz?

About Me

care philosophy

I find every patient very interesting.  Their medical story is unique, and will be thoughtfully, individually, and thoroughly evaluated.  Ear, nose and throat conditions are managed both medically and surgically if needed. ...read more

biography

Dr. Michael J. Cruz is Board Certified in Otolaryngology – Head and Neck surgery, and is a Fellow of the American College of Surgeons. He trained at the Medical College of Wisconsin / Marquette Medical School in Milwaukee, Wisconsin. His...read more
  • Otolaryngology-Head and Neck Surgery

  • Rhinology

  • Sleep Medicine Otolaryngology

  • Ear, Nose, and Throat

  • Otolaryngic Allergy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Med College Of Wisc Affil Hospital

    Residency Hospital, 2000
  • Medical College Of Wisc Affil Hospital

    Residency Hospital, 2000
  • Medical College Of Wisconsin

    Internship Hospital, 1996
  • Medical College Of Wisconsin

    Medical School, 1995
  • Eastern Washington University

    Undergraduate School, 1986
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Cruz is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Columbia Surgery Cener LLC217 W Cataldo Ave Spokane, WA 99201
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • Prov Sacred HRT Medical Center and Childs Hosp.

      101 W 8th Ave
      Spokane, WA 99204
      Recipient of 7
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality