Dr. Michael Cooter, MD

My wife has been waiting on a call back for 6 weeks, and has made several additional calls to their office. We do not have to have a referral and are contacting other ENT doctors today. She has been seen in his office before, and we sent the paperwork for them to transfer her records to their new office, now are regretting doing that. Michael 7/15/21

My son got referred to Dr.Cooter(upon our request) for tonsils and ear problems. I never got a call from the office,I had to call them to schedule his appointment.I was told it would be 2 months before he could be seen.Everyone in my family has seen Dr. Cooter so we are not new to the office. The girl was not nice when I questioned the 2 months wait. So now that my child has been suffering by not being able to breathe and now having to go back to our doctor for an ear infection.

Dr. Cooter proved to be an excellent surgeon when my daughter needed her tonsils and adenoids removed. He is an intelligent,caring physician with a wonderful personality.

Experience with Dr Cooter has been good. My problem is with the scheduling of appointments. My GPs office requested an appointment 1 1/2 weeks ago. Have yet to hear from Dr Cooters office. Called the office and Jan 20 was earliest could be seen. I can understand a backlog cannot understand the lack of a phone call from the referral. 1 year ago I was asked to put off appointment by office staff so kids could be seen during holidays. Think there is a bias on part of staff to see kids first.