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Dr. Michael Castillo, MD

Dr. Michael Castillo, MD

Pain Medicine*
30+ years of experience

Dr. Michael Castillo, MD is a pain medicine physician in Glendale, AZ and has over 30 years of experience in the medical field. He graduated from UNIVERSITY OF NEW MEXICO / MAIN CAMPUS in 1994. He is affiliated with Banner Baywood Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 53 reviews 4.2 Star Rating (53 reviews)

Practice

5310 W Thunderbird Rd Ste 215 Glendale, AZ 85306
Telehealth available

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Dr. Castillo's Reviews

Likelihood to recommend Dr. Castillo

4.2
53 ratings, 8 with a written review
5 star
77%
77%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
17%
17%

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So sad! Time for him to retire.
Years back I used Dr. Castillo and I would highly recommended him! He was a fantastic doctor. He helped me with pain management before my neck surgery. Returning to him now for other problems he has left his office with his staff in charge. They are absolutely horrible! He is allowing the staff to give the shots, and they don’t know what they’re doing. The staff is ruining this doctors practice. When I finally got to see the doctor, he did the right thing and ordered the MRIs yet they would not read the MRIs in order to give me the shots in the appropriate spots . Horrible practice and very untrustworthy. The staff was rude and dismissive. I went back to see my surgeon who explained all of my MRIs to me and sent me to another specialist who helped me tremendously. I do not recommend this practice anymore. It is such a shame because this doctor is a kind man, but his staff is absolutely horrible and Dr. Castillo needs to retire now if he doesn’t want to run his practice appropriately.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Maureen O – Jul 27, 2024
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My husband went in for his first treatment, He was told by the Dr. he could go back to work. Which his work required him to lift heavy parts. The Dr would not sign a release for him not to go back to work until the treatments were finished. My husband decided not to go back to the Dr. He also took a Disk with MRI and X-rays with him that was made at Banner hospital.When I called to cancell his next appointment I ask for the disk back and was told they did not have it, said that they gave it back to him. Which I went with him and he did not receive the disk back, which means we need to go back to Banner hospital to get another copy. Not happy about all this.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 01, 2020
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He is the one person who has saved my life! He listens, understands and he gives you the help you need.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Heidenga – Feb 13, 2020
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Dr Castillo is the most caring and understanding doctor I have ever met. He truly cares about all his patients. He is honest and sincere. You are treated as family.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Rose Ann Ostapovich – Oct 07, 2019
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My husband was with Dr Castillo for 10 yrs and Dr Castillo was great with my husband and his head nurse Kathy was my husband nurse 14yrs they are amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
delores salinas in phoenix , AZ – Jun 26, 2018
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I was referred by my physician and heard great things about Dr. Castillo. I have been a pain patient for 5 years desiring to change to a new physician. I was not able to get past the initial receptionist who intimated that I was just looking for pills because I told her I couldn't for medical reasons have back injections. She basically told me to go elsewhere as you have to have back injections if you go to Dr. Castillo. I would have liked to have discussed my medical chart with the Doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
9 others found this helpful
Helpful
azmogul in Phoenix AZ – Feb 15, 2018
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Dr Castillo and his staff were very professional, knew about my conditions from my reports, explained my condition to me. Dr Castillo explained the alternative therapies for my pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Beverly in Glendale, AZ – Mar 24, 2016
Dr. Castillo's Reply –
Thank you for your review!
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Dr.Castillo is the best. I have referred several people to him. I trust him completely. His office is peaceful. The office staff are all outstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
12 others found this helpful
Helpful
Mary in Arizona – Jan 22, 2016
Dr. Castillo's Reply –
Thank you for your review!
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How was your experience with Dr. Castillo?

About Me

care philosophy

I recognize that pain is very personal; it cannot be easily measured or quantified. My goal is always to give personal care and to help improve your functional level so pain does not control your life.

biography

Dr. Castillo is a physician specializing in neuropathic and microvascular pain syndromes. He is a graduate of the University of New Mexico School of Medicine, completed an internship with Phoenix Integrated Surgical Residency and completed his...read more
  • Pain Medicine

  • Interventional Pain Medicine

  • Acute Pain Medicine

  • Physical Medicine & Rehabilitation Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Maricopa Medical Center-mayo Pain Center

    Residency Hospital, 2000
  • University Of Arizona

    Residency Hospital, 2000
  • Phoenix Integrat Surg Res Pgrm

    Internship Hospital, 1996
  • University Of New Mexico / Main Campus

    Medical School, 1994
  • University Of New Mexico School Of Medicine

    Medical School, 1994
  • University Of New Mexico

    Undergraduate School, 1980
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Michael A Castillo MD PC5310 W Thunderbird Rd Ste 215 Glendale, AZ 85306
1

Affiliated Hospitals

  • Banner Baywood Medical Center

    6644 E Baywood Ave
    Mesa, AZ 85206
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    68%
    Patients said that nurses always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality